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Zamzam Riad: Traveler Reviews

4.0 of 5
107, Rue Kaa El Machraa, Marrakech 40000, Morocco
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Zamzam Riad
Ranked #37 of 438 hotels in Marrakech
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331 reviews from our community

Traveler rating
    301
    19
    6
    4
    1
See reviews for
Families
50
 
Couples
139
 
Solo
22
 
Business
12
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Melbourne, Australia
1 review
“Just Perfect”
5 of 5 stars Reviewed November 15, 2012

I came with my family ...a group of seven all up.
We were so overwhelmed with the hospitality, advice and genuine interest in the variety of requests we made...nothing was too hard in pleasing us.
Iman, Faisel and their team were attentive to our every need including walking us to and from dinner ( so we wouldn't lose our way) in the amazing Medina.
The rooms are fabulous and the riad with it's rooftop lounges and hammam is a true oasis to come back to after a day's touring.
They also assisted in the planning of the rest of our Morocco tour to the desert and sea.
All in all a wonderful venue which did it all for us...and more.
Just loved the place!!

Room Tip: First floor rooms are great to keep away from jests who may be entertaining at ground level.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sam R about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Beautiful riad in a fantastic location with great staff!”
5 of 5 stars Reviewed November 8, 2012 via mobile

My husband and I visited the riad for a week during the summer. From the minute we arrived, we were well looked after. The riad is within a residential area along narrow lanes (which cars can't drive down) so we were met at the taxi and guided to the riad.

The manager arranged for a guide to show us the local area on the first morning which was really helpful for getting to know the medina and how to navigate through the souks.

The riad had a small pool which was lovely for a quick dip after a long day out in the heat. We spent some time by the pool most days for some relief from the hot summer sun!

The manager recommended shops and fantastic restaurants and made bookings for us at busy places.

We ate in the riad on two evenings. We were given local specialities which were delicious.

Throughout our stay, all of the staff were really helpful and made us feel very welcome. I would definitely recommend this riad.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Valerie_159 about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Unbelievable service, a real joy”
5 of 5 stars Reviewed October 29, 2012

My wife and I stayed for 3 nights in October. Everything from the airport pickup to airport drop-off was perfect. Zamzam is a wonderful retreat from the hustle and bustle of the surrounding streets, our room was very comfortable and we enjoyed sitting on the roof terrace. The staff at ZamZam are exceptional, nothing was too much trouble. other hoteliers i have met could really learn from these people. I would highly recommend zamzam.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wilson66London about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZamzamRiad, Owner at Zamzam Riad, responded to this review
November 7, 2012
Thank you so much for the wonderful review. We work really hard at Zamzam to look after guests as we also realise the Medina can be a little daunting and we want people to really enjoy the magic of it whilst feeling supported. We really appreciate guests taking the time to give us their feedback. Thank you again this helps our wonderful team so much. Emma - Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
“Part of the Family”
5 of 5 stars Reviewed October 11, 2012

Our experience at Zam Zam exceeded all expectations. After meandering through the old streets of the Medina, we were ushered into this paradise and met with the wonderful staff who just couldn't do enough for us. No matter what we needed or wanted (and we could be a needy and wanty group at times!) they were always one step ahead, offering us lifts, advice or a hand and always with a very real and genuine smile. By the time we left, we really felt part of the Zamzam family and a part of Marrakech.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kate R about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Zam Zam”
5 of 5 stars Reviewed September 18, 2012

Our party had a great time at the Zam Zam Riad - it is beautifully appointed with efficient and friendly staff who made our stay very enjoyable. I would recommend having a Hammam and massage at the Riad which is great way of spending an afternoon!

Room Tip: All the rooms are beautiful but pick one on the ground floor if you aren't too mobile or very ta...
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Laura L about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Zamzam Riad

Also Known As:
Zamzam Riad Hotel Marrakech
Zamzam Riad Marrakech
Address: 107, Rue Kaa El Machraa, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Marrakech
#13 Luxury Hotels in Marrakech
#14 Business Hotels in Marrakech
#21 Romantic Hotels in Marrakech
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Zamzam Riad is a luxury boutique hotel and spa with concierge service, hosting 7 bedrooms and suites over the ground and first floor. A number of stylish French and Moroccan antiques furnish the bedrooms together with hand woven Moroccan carpets and artifacts sourced locally and globally. Come and taste our superb Moroccan and International fusion cuisine! ... more   less 
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