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All 439 Marrakech hotels

Zamzam Riad: Traveler Reviews

4.0 of 5
107, Rue Kaa El Machraa, Marrakech 40000, Morocco
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Zamzam Riad
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Ranked #44 of 439 hotels in Marrakech
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335 reviews from our community

Traveler rating
    304
    20
    6
    4
    1
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Families
51
 
Couples
141
 
Solo
22
 
Business
13
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
1 review
“Beautiful riad in a fantastic location with great staff!”
5 of 5 stars Reviewed November 8, 2012 via mobile

My husband and I visited the riad for a week during the summer. From the minute we arrived, we were well looked after. The riad is within a residential area along narrow lanes (which cars can't drive down) so we were met at the taxi and guided to the riad.

The manager arranged for a guide to show us the local area on the first morning which was really helpful for getting to know the medina and how to navigate through the souks.

The riad had a small pool which was lovely for a quick dip after a long day out in the heat. We spent some time by the pool most days for some relief from the hot summer sun!

The manager recommended shops and fantastic restaurants and made bookings for us at busy places.

We ate in the riad on two evenings. We were given local specialities which were delicious.

Throughout our stay, all of the staff were really helpful and made us feel very welcome. I would definitely recommend this riad.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Valerie_159 about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Unbelievable service, a real joy”
5 of 5 stars Reviewed October 29, 2012

My wife and I stayed for 3 nights in October. Everything from the airport pickup to airport drop-off was perfect. Zamzam is a wonderful retreat from the hustle and bustle of the surrounding streets, our room was very comfortable and we enjoyed sitting on the roof terrace. The staff at ZamZam are exceptional, nothing was too much trouble. other hoteliers i have met could really learn from these people. I would highly recommend zamzam.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wilson66London about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZamzamRiad, Owner at Zamzam Riad, responded to this review
November 7, 2012
Thank you so much for the wonderful review. We work really hard at Zamzam to look after guests as we also realise the Medina can be a little daunting and we want people to really enjoy the magic of it whilst feeling supported. We really appreciate guests taking the time to give us their feedback. Thank you again this helps our wonderful team so much. Emma - Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
“Part of the Family”
5 of 5 stars Reviewed October 11, 2012

Our experience at Zam Zam exceeded all expectations. After meandering through the old streets of the Medina, we were ushered into this paradise and met with the wonderful staff who just couldn't do enough for us. No matter what we needed or wanted (and we could be a needy and wanty group at times!) they were always one step ahead, offering us lifts, advice or a hand and always with a very real and genuine smile. By the time we left, we really felt part of the Zamzam family and a part of Marrakech.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kate R about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Zam Zam”
5 of 5 stars Reviewed September 18, 2012

Our party had a great time at the Zam Zam Riad - it is beautifully appointed with efficient and friendly staff who made our stay very enjoyable. I would recommend having a Hammam and massage at the Riad which is great way of spending an afternoon!

Room Tip: All the rooms are beautiful but pick one on the ground floor if you aren't too mobile or very ta...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Laura L about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester
1 review
“Brilliant breach retreat!”
5 of 5 stars Reviewed August 20, 2012

Lovely Riad, clean and quite (except morning and evening pray) considering its location. The rooms were spacious, comfortable and well attended so had a wonderful sleep every time. The friendly staff were brilliantly attentive and always keen to help out.
The food at the Riad was excellent every time and at every course, the staff even managed to cater for the fact i'm a coelliac and pescitarian. The foods could be eaten in the calm cool courtyard out of the sun or if not too hot up on the rooftop looking out over Marrakech.
The yoga took place in the riad's courtyard, bliss with the enormous palm tree and trickling water pool. And after a stimulating session, the deep tissue massage to loosen the muscles was excellent.
On the whole Zamzam is a great place to chill out and experience a little of Morocco; first class.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Natalie4444 about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Zamzam Riad

Also Known As:
Zamzam Riad Hotel Marrakech
Zamzam Riad Marrakech
Address: 107, Rue Kaa El Machraa, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotels in Marrakech
#15 Business Hotels in Marrakech
#16 Family Hotels in Marrakech
#22 Romantic Hotels in Marrakech
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Zamzam Riad is a luxury boutique hotel and spa with concierge service, hosting 7 bedrooms and suites over the ground and first floor. A number of stylish French and Moroccan antiques furnish the bedrooms together with hand woven Moroccan carpets and artifacts sourced locally and globally. Come and taste our superb Moroccan and International fusion cuisine! ... more   less 
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