I stayed at this Riad with a friend last year (two females). Booked this Riad after reading all the positive reviews. But sadly our experience was not positive and i am shocked by the glowing reviews. It all started wrong when we were supposed to get picked up from airport by mr Jean Paul. I emalied our flight details in advance and he confirmed he would be collecting us. After waiting over half an hour we called the Riad to be told Mr Jean Paul had waited for us and had left! our flight was not delayed, so this was just confusing. After several phonecalls and over an hour and half later Saeed came to collect us in taxi and said we would have to pay (hotel transfer is meant to be complimentary). In the end we were expected to pay half the price for taxi ride. The staff here completely rip you off when they organise a taxi ride for you. We booked a taxi via them to go to Nikki Beach. The driver was late in picking us up and when we called Saed for our return ride, he said the driver was on his way and to wait for him. I swear, we waited in the scorching heat for over an hour, and each time we called Saeed he said the driver was on his way and to top it up he charged triple the amount we would of paid, if we had just stopped a taxi ourselves. Suffice to say, we sorted our own ride after this. As this is a small Riad, they staff do spend time with you enquiring about your itinenary for the week. However, the level of interest was intrusive and made us feel uncomfortable. Once again it was a hard sell from them to get us to book any trips or outings through them. Also, they was a lovely cleaner who supposedly cleans the rooms every day, but all she did was replace the towels and tidy the clothes by arranging them in various designs on the bed, very cute, but changing the bed sheets etc would of been more appreciated. Im being totally honest by saying our bed sheets were only changed once during our week say there and that was because i had to wait for her then ask her specifically to change them. On the plus side breakfast was served where ever you wanted and what ever time you got up. I would not recommend this Riad to other travellers, especially females (it's on a dodgy narrow smelly side street, that you get through after walking through a bit of a maze) dragging suitcases through the narrow lanes and coming back late at night, just didn't feel safe. As for the swimming pool, trust me you wouldn't want to use it. It's downstairs in full view of everyone walking in and out and they are no sun loungers around it. All in all this is one Riad to definetly avoid.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.