We stayed for a few nights here. The hotel is about 10 mins from the airport but still too far from where its all happening in the Medina. The beds are not comfortable - firm would have been ok but these are far too hard. All rooms come with good air con and heating but there customer service esp room service is virtually non existent. We asked for an extra pillow before we slept, they told us they'd try but if they cant get us one tonight they'll deliver in the morning!!..nothing came in the morning either! They did the same with extra towels too. Normal room make-up during the days is fine. There was very poor wi-fi coverage in the hotel. Wifi in the foyer was fine but if you're staying above 1st floor its weak or non existent. The spa is also far from a professional set up. I've experienced excellent hammams in 3 star hotels but this was just not up to scratch.
Where this hotel fails is on the basics - bed comfort and basic customer service.
We'll not be returning.
- Official Description (provided by the hotel):
- This Mogador Gueliz has an outdoor swimming pool and en-suite guestrooms with air-conditioning and satellite TV. It is located in central Marrakech, 1 kilometre from Marrakech Oncf train station. The hotel has 3 restaurants, which offer international and Moroccan cuisine as well as a selection of snacks and room service options. Free internet access is available in public areas. The Ryad Mogador Gueliz offers laundry and babysitting services. Car rental and free private parking are also available. ... more less
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- Also Known As:
- Ryad Mogador Gueliz Marrakech