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“Trying to clarify some mistakes in other reviews” 4 of 5 stars
Review of Ryad Mogador Gueliz

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Ryad Mogador Gueliz
4.0 of 5 Hotel   |   Avenue Hassan II, Marrakech 40000, Morocco   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #409 of 462 Hotels in Marrakech
Top Contributor
108 reviews 108 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
75 helpful votes 75 helpful votes
“Trying to clarify some mistakes in other reviews”
4 of 5 stars Reviewed December 12, 2011

I was slightly worried before arriving in these hotels, due to the critics I had found in TripAdvisor. So I would like to clarify some things in order to try to help other customers.

The most relevant question about this hotel and your possible experience in it is based on its location. This hotel is situated on the Hassan II Boulevard (take care as Google Maps places it on the Mohamed VI Boulevard, and it is not there; there is a mistake since there are three hotels from the same brand nearby; this hotel is situated where Google Maps places the Ryad Mogador Agdal, you will recognize it because this hotel has a U form with a pool in middle). This boulevard in in the new area of Marrakech (the area is called Gueliz) being the center of this area the railway and bus (Supratours) stations. Which means the hotel is very, very convenient if you are arriving/departing by bus/train. Or if you want to explore the new Marrakech (from the train station down boulevard Mohamed VI toward the Congress Palace). That is why on the web and other sites it says the hotel is 200-500 meters from the city center: from the center of Gueliz (the new neighborhood), not of (the old) Medina of Marrakech

If your idea is to explore the Jama Al Fna Square and surroundings, then this hotel is not really convenient; walking there will take you around 40 minutes to arrive to the Square. Of course, taxis are always available and should be relatively cheap (around 20-30 DHR).
On top, it is on the least developed part of the Boulevard Hassan II (the part of the avenue that connects the train station to the 16th November Place is much more lively), so getting by foot at night can be strange since roads in the area are not well paved and there are not too many street lights.

The hotel has a big supermarket just next door, although there is a letter sign at the entrance that forbids entering food or drinks from the exterior (I cannot understand the reason for this, since even the minibar in the room is empty).

Food in the hotel is lousy. I had dinner and breakfast and both were quite horrible, nothing really decent to mention. A lot of things, but none of them were decent quality. Even the staff were not really concerned about keeping the area tide and clean: as you arrive for breakfast most of the tables have been previouly used and do not get cleaned for a veeeeery long time. However, in the train station nearby (200 meters) there are a few coffee shops serving good expresso and a McDonalds, a Burger King and a couple more restaurants.

The room is pretty decent sized, good decoration, nice bathroom. Everything is in very good state, since I believe the hotel is just a couple of years old. I had a view on the pool, although at this time of the year it is too cold to use it. I can believe rooms heading towards the outside of the hotel can be very noisy, since the Hassan II Boulevard is quite a busy one.

The staff are not extremely polite, but they do they work fine. On my way out, I asked for a cab for the airport and at the reception they told me the approximate price (around 100 DHR), stopped a taxi for me and negotiated the price with the driver. Probably you would be able to get it cheaper on you own (it is just a 5 Km, 10 min ride), but having it all done for you makes things much easier. So not too much to complain on this side, although other travellers seem to have had really terrible experiences.

WiFi connection in the lobby is quite good. Altough other guests say they did not, I had a connection in my room also, slightly slower than the one in the lobby but decent enough.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Denmark
Top Contributor
59 reviews 59 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed September 18, 2011

I've found out that the five stars represents the number of time you have to call the reception to get a bathtowel - and nothing happend - so I went down to the receptionist and finally got one, without getting an excuse og apology.

The hotel is situatede far from the city center. And you spend a lot of your time in a taxi or the shuttle bus.
You can find much better accomodations in a riad inside the Medina.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2011 via mobile

I have recently visited Marrakech and stayed at the Ryad Mogador Gueilz hotel. I think the hotel overall is brilliant given the amount you pay for the rooms. I stayed in room 2004 and I think it was the best room they had. It consisted of a bathtub and shower along with conventional toilet and sink in thr bathroom. The room had a king size bed with a tv, fridge, air con, safe, balcony facing directly at the pool and loads of space to put your clothes. The staff were friendly and very helpful, although as mentioned before by other reviewers that the receptioniat looked miserable. The food were the traditional moroccon food like couscous and rice. The breakfast was great as it consisted of a variety of items from tea to cereals. The swimming pool area was clean and ready to use at all times. There were sunbeds placed along side the pool with large umbrellas for shade (I would warm people to use appropriate sun cream because the weather is imense, it was 43/44 degrees everyday when I was there). I would also advice people to use the supermarket which is located just outside the hotel and is connected to the hotel building as bottled drinks and water is very cheap there (I bought a 500ml water from hotel reception and it was 20 dirhams, the same water bottle was 3 dirhams at the aupermarket + there are lots of other things you can buy there. Its exactly like a british supermarket with underground car park).

  • Stayed July 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 18, 2011

Have just had a girlie getaway to Marrakesh and stayed at this hotel. Like the last commenter we couldn't find any fault with it. It's exactly as it looks in the photos, (most hotels are not) the staff were friendly and very accomodating with our requests and needs. Nice clean rooms and well air conditioned for the night heat. It's a short taxi ride (always set the price before you get into the taxi) from Gueliz, which is the new town, it's great for all your modern shopping if you don't fancy the souks. We also spent the day at the Nikki Beach on the outskits or town, it's very pricey but if you don't mind that then you have to do it! I'd go back anytime and stay here again.

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 31, 2011

Just spent a very enjoyable week here, and everything was to my complete satisfaction. Rooms kept spotlessly clean, hot water when I needed it, breakfast good (although I'm very easy to please here - some coffee and juice suffices usually, but there's a lot more on offer should you want), I was able to come and go as I pleased (sometimes not getting back until 3 or 4 in the morning), wifi in the lobby so i could check emails/the web when i wanted (couldn't from room, but nvm). Only downside was there was nothing good on TV in English (only 1 English channel from memory), but who goes on holiday to watch TV anyway?

Yes it's a bit far out, but easy to walk into centre of Gueliz from here, and lots to do there, plus only 30-40dh to the main square in a cab. The entrance staff loved me for wearing a Morocco shirt - they insisted on having pics taken with me! I felt like a star in demand lol. Like most people in the city who I got to know they referred to me as Meester Geoff, and I kind of liked that.

  • Stayed March 2011, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2011

The hotel has a good service, friendly staff, and breakfast was Ok, but it stays too far from the centre of Marrakesh. And by too far I mean almost impossible to consider walking to the square Djemaa el Fna. The solution is buying the ticket of the city tour bus, because you can get in and out as you like and there is a stop not far from the hotel.
The rooms are clean and nice. The air conditioning was functioning but beds are too tough.

  • Stayed March 2011, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
windsor - uk
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 31, 2011

The hotel room was clean although not well built - the window in my room was literally falling out and as it was windy the night I arrived, it was very noisy. The bed was so hard, it was like sleeping on the floor. I had to use the spare blankets and quilt under the sheet just to get to sleep. The management and desk staff were extremely miserable and rude - but the general staff and cleaners were polite. My friend came to meet me and I greeted him with a kiss, as is usual, the manager called him aside and told him not to touch me!!!! Like being at school. Breakfast very basic and not very exciting. Cheap - but you get what you pay for and there is far better hotels than this - avoid at all costs.

  • Stayed January 2011, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ryad Mogador Gueliz

Address: Avenue Hassan II, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#157 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ryad Mogador Gueliz 4*
Number of rooms: 294
Official Description (provided by the hotel):
This Mogador Gueliz has an outdoor swimming pool and en-suite guestrooms with air-conditioning and satellite TV. It is located in central Marrakech, 1 kilometre from Marrakech Oncf train station. The hotel has 3 restaurants, which offer international and Moroccan cuisine as well as a selection of snacks and room service options. Free internet access is available in public areas. The Ryad Mogador Gueliz offers laundry and babysitting services. Car rental and free private parking are also available. ... more   less 
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Also Known As:
Ryad Mogador Gueliz Marrakech

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