I cannot compare it to a riad as I have not stayed in one. But I have stayed in many modern hotels including some of the best ones in the world and thought Dellarosa was a very decent one. Is it perfect? No. Was it comfortable and satisfactory? Yes. You just have to remember that Morocco isn't "home", it's probably very different than our usual lifestyle/standard. Keeping that in mind I think you will enjoy your stay with Dellarosa.
We stayed at the hotel for 7 nights. I emailed them in advance as it was a birthday trip for my boyfriend and they emailed me back promptly and upgraded us to a suite. Check in and out process was very quick and smooth. We were welcomed with mint tea & Moroccan pastries during check in which got us hooked to having mint tea everyday!
It was spacious and comfortable. It has a kitchenette, living room area and a balcony. The shower is really small, you can barely turn around inside the shower.
We gave our maid a tip every day and she made sure we have fresh towels and have enough body wash/shampoo etc. Our bed is essentially 2 twins put together. They were made separately so sometimes in the middle of the night we would have a gap between the 2 beds. Our maid changed the way she made our bed the 3rd and it fixes the problem.
Beds are a bit harder, but suit us just fine.
Water is ice cold but refreshing since Marrakech is always boiling hot. The pool never get any sun where it's situated, so if you want to sunbath, you will have to go to the roof top.
It is not great like previous reviews had mentioned, but enough for us just to get a bowl of cereal or a toast. No big deal
We had a traditional scrub and a 45-min massage, it was okay compared to other spas I've been to. But the cost of spa treatments is relatively cheaper as well so it's good value. You are not missing much if you don't have a chance to go
it's located outside of the medina but it's perfect for us as we sticked around the European area - Hivernage during our stay after almost got mugged at the souks near Jemaa El Fna on the first day. There's a small store right next to the hotel that sells water and snacks. If the guard said you can't bring in outside food/drink, just tell him you have a suite, he will let you in. There's also a supermarket near Place Liberte.
I recommend going to Ensemble Artisanal which is located across the street from Cyber Park. It's government operated and everything is fixed price. We couldn't handle all the aggressiveness and pressure to buy at the souks and found the Ensemble Artisanal a much better experience. Shops leave you alone to look at the items, just like back home in Canada. You can also see the artists making the crafts which makes the experience much more authentic.
Taxis waiting at the hotel will rip you off. They wanted 150 dirhams to take us to the airport from the hotel in the afternoon and when I told them it only costs us 80 dirhams to come to the hotel at night from the airport they accused me of lying. When I insisted on getting a taxi myself, they took my bargain price.
MINOR PROBLEMS WE HAD:
- TV in the living room area didn't work, it has loud static sounds when you turned it on. The bell boy called for a technican to get that fixed for us and I thought it was fixed when he left but he had simply turned to a channel that worked. TV in the bedroom worked perfectly so we watched TV in the bedroom instead.
- WIFI: Our iPhones couldn't detect any WIFI inside the room unless if we go to the hallway (or open our door). Once we are connected, WIFI works fine - but we have to do that every single time we needed to use WIFI. There was also 1 day in our stay that the WIFI didn't work at all, once again the technican came to "fix" it but it didn't work.
- There was a small leak in the ceiling from the bathroom, we didn't bother getting it fixed or get our suite changed.
As the hotel is near a mosque, the call to prayers are loud and clear through their speakers. There's a call in the morning around 5am everyday, if you are a light sleeper, you might want to find a hotel/riad that's far away from any mosque or be prepared for the awakening if you are not used to it.
All and all it was a comfortable stay and if we were to go back to Marrakech, we would stay there again.
- Official Description (provided by the hotel):
- The dellarosa is located in the heart of the city, close to the shopping area and only five minutes walk from the ancient walls, the famous main square Jemma El Fna and the bustling souks. Blending the renowned Moroccan hospitality with international design and comfort,this luxury hotel is a haven in the city centre, the perfect residence to fully enjoy the Red City assets. ... more less
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- Also Known As:
- Dellarosa Hotel Suites And Spa
- Dellarosa Hotel Suites & Spa Hotel Marrakech