Well where do i start, me and my boyfriend went here for one week all inclusive from 28th June to 5th July. We got a really good deal on this hotel as it was fairly new when we booked.
The staff in the hotel where very friendly and always said hi when they saw you, the welcome to the hotel was fab (cocktails on arrival) never had this service before on arriving to any hotel anywhere.
Very quick check in, took us about 20 mins to find our room as it it quite a big complex but we got there in the end. (only problem i had was we waited about 2 hours for our bags to arrive!! i was not happy as it was late when we got there an i just wanted to sleep but couldnt as had no suitcase)
Room very very very clean, beds made every single day, air con a god send as it was very hot. Towels got changed when you wanted them to be changed you just had to leave them in the bath and you would get new ones. Tv in the room we only watched this whilst getting ready to go out in the evening. A few english channels but i dont expect there to be all english as they have to cater for everyone not just us brits. Very spacous room and the balcony was nice (overlooking the pool).
The location was great but me n my boyfirned didnt plan on leaving there, there was a garage just down the road which took about 15 mins to get there if you are not power walking. Roads are horrendous no organisation at all, if you have been or go you will notice this on the way to the hotel from the airport. (iam guessing there are alot of accidents there) We went into the town for half the day, not for everybody but this is an experience in its self, i really wanted to go at night to see it then but the boyfriend wouldnt go as it wasnt his cup of tea. Note: if buying haggle as they try there hardest to get the most out of you. ( you can book to go on the free shuttle bus from the hotel which is meant to come every half hour, but we waited 2 hours for it to go back which i was not happy about). You can get a taxi but they try and charge you a 100 dirhams when you should only pay 50 dirhams. ( i wouldnt trust getting in a taxi over there unless your brave)
Back to the hotel the pool was massive and i really liked the pool bar you can get in and cool off then get out and your at the bar. The self service drinks always had wasps around them but the staff done there best to try and keep them away. The wasps over there are not like here in the uk, i didnt get bitten once and i wacked them away quite abit. Staff done daily activities(Omar) and tried to get people involved i personally go on holiday to relax not play games etc although my boyfriend likes this kind of stuff. We managed to get one of the big beds but we didnt want one afterwe had it and moved to the normal sun beds as it was too shady, i think the big beds are best for families or people who burn easily. (also the big beds are surrounded with plants therefor creepy crawlies hehe)
The all inclusive food is the best i have had, i go all inclusive everywhere i go on holiday and this was by far the best i have had. All the hot food was made fresh in front of you so no one can complain that it wasnt. I didnt get any tummy aches or going to the toilet the whole holiday! there was fresh salads lots of yummy deserts, i loved the little dounut with custard in yum. There are two restuarants there also italian and morrocan we went to the italian but it is the same kinda food just you are waited on, but you do need to get up for your own food. We didnt try the morrocan but friends we met there went and enjoyed it.
Only watched one of the shows the whole week which was really funny, the staff do try there hardest but i think the hotel could do with abit of outside entertainment to take some of the stress of the staff that work all day and night. We mostly spent our time in the lobby or at the comfy chairs to relax.
Beauty treatments, i got a pedicure whilst i was here and they are nothing like what you get in the uk (meaning not alot of work done) and most definately not worth the money you pay! i had to pay extra because i got a french polish!! ridiculous (they do not advise you of this when you book!) I nearly did say take it off and i wont have any i felt that cheated.
I can not fault this hotel at all and i really loved my stay and wished i was staying longer when i was there. I would definately go back to this hotel, may see for next year.
Well i hope my review was helpfull
Thanks : )
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.