We booked this at short notice with Thomson's and stayed from Monday 3rd to Friday 7th Feb.
Although we did not arrive until approx 11.30 p.m. on Monday night the transfer from the airport was very good and the hotel had kept the restaurant open for our arrival -the bags were brought to the room within minutes of us finding the room - this could be a bit daunting due to the size of the resort but there were plenty of security staff dotted around to point you in the right direction. Our room was overlooking the pool and was only a short walk from the restaurants and bars. The room was absolutely huge / separate toilet and bathroom, twin beds pushed together with a large lounger / sofa and ample wardrobe space.
Although we only ate in the main buffet restaurant I cannot fault the choice and quality of the food on offer - there is no need for anybody to go hungry here!!! We were shown to a table and the staff then looked after you i.e. refilling water and wine glasses as soon as they
were empty. Only tasted the red wine but it was very drinkable.
The weather was exceptionally warm during the day but early morning and evening did get a bit chilly and cardigans / jumpers were needed. The bar in the main building was large and buzzing on the nights we went there and the drinks are not watered down and in fact they tasted too good!!
We did use the shuttle bus to the town and although I think the driver works to a different time scale as the rest of us this was an excellent service. As this was our first visit to Marrakech I did not know what to expect of the medina and souks but they were certainly an eye opener - I did feel that the sellers pestered you so much you were afraid to even look at items and I came away feeling a bit cheated that I could not look closer. During one afternoon visit we went to the Museum of Marrakech and the Museum of Photography where we had lunch on the terrace - well worth a visit as you feel you get away from the hustle and bustle of the souks even though they are only a step away.
All in all a great spot for a bit of winter sun, the hotel was clean, well maintained with good gardens and although the water was too cold in the pool the areas around it were great for just relaxing and reading with plenty of space and many many loungers - but I would expect that this would be a different matter in the height of the season.
I cannot see us returning to Marrakech as there are too many places to visit, but I would highly recommend this hotel.
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