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“Great Christmas getaway ...” 5 of 5 stars
Review of ClubHotel Riu Tikida Palmeraie

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ClubHotel Riu Tikida Palmeraie
4.0 of 5 Resort (All-Inclusive)   |   Route Fes, km 6 | Annakhil, Marrakech 80000, Morocco   |  
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Ranked #131 of 461 hotels in Marrakech
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Christmas getaway ...”
5 of 5 stars Reviewed December 30, 2013

We booked from 23rd December for a week ... Shame we didn't stay for New year.... As a Riu hotel you know the hotel is excellent but with this particular hotel the staff make this a excellent place to stay .
Yes the wifi was not great but they are addressing this and yes the pool is cold but cannot fault anything else.
Room were very spacious and very clean , food had plenty of variety .
The staff were plentiful and very helpful , customer service is excellent.
Considering its December the weather was good part from one cloudy day ... But managed a tan! Evenings however are very cold .
They have a entertainment team that are always around, always friendly and make time to welcome and get to know the guests.
Would recommend this hotel and look forward to staying there again .

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (684)
Date | Rating
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English first
London
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 30, 2013

Booked a week through Thomson - fab hotel, wifi was hit and miss at the best of times but it was clear that the staff are still trying to fix it so it works all the time! Rooms are really big, but as it's been v cold in the evening we needed extra blankets in the room. We had to ask several times before we got them, but overall it was a great holiday. Bring lots of jumpers for the early morning and evening in December/January as it gets down to about 7/8 degrees!

Food is great - loads to choose from and breakfast and dinner are in the main area and lunch is by the pool.

Staff are great but I found the animation team were a bit too intrusive when you're by the pool relaxing.

Excursions - we did the Gardens of Marrakech and the Souks and Medina (both through Thomson) and they were fantastic value for money at around £20pp each!

Room Tip: We asked for a quiet room away from the swimming pool which was great.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2013 via mobile

We booked eleven nights at this hotel from 16th Dec until 27th.
We had welcome drinks on arrival and they kept the restaurant open for us even though we arrived at 9.30 pm . We were given a room facing the tennis courts so we asked to change rooms - no problem at all - they gave us a room on the first floor looking out to the pool .
Food was great - plenty of selection and waiters were fantastic .
Bedrooms were lovely - clean , comfortable beds , spare blankets and extra pillows, free safe and best of BBC 1 and 2 tv channels .
There was a shuttle bus to the medina but it was only at certain times and you had to pre book . A taxi from the hotel was 100 dh each way £9 .
After five nights we asked our rep if we could change hotels and go to the Riu Tikida Garden hotel ( where we have been several times before ) as it was so much nearer to the old town and only cost 30dh ( £2.50 ) to go anywhere by taxi. We wanted to go out in the evenings and the taxis were so cheap we felt that we could come and go as we pleased.
Both hotels were fantastic , but the Tikida Gardens suited us better purely from the location point of view .

BBC 1 and 2

Stayed December 2013, traveled as a couple
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Newcastle,Staffs
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2013

We never go back anywhere twice as a rule, however, this is an exception as it was our third trip to this hotel in the last 12 months. We weren't disappointed as it was every bit as good as the first two times. Standards certainly haven't dropped and the majority of staff are as friendly as ever.
Yes, the huge pool is cold (apart from June to Sept) and the wifi is not particularly good, but these are beyond the control of the hotel (as are the flies, which are far less abundant in December). The spacious and comfortable rooms are well away from the main complex and require a flat walk of at least 150m to 300m albeit through well tended gardens. Being away from the main block does mean that night-time noise from other guests is kept to a minimum.
Food and drink is both good and plentiful and what you would expect from a 4 star RUI (the Cava and smoked salmon for Sunday breakfast was worth getting up for).
Someone mentioned tipping earlier. Most of the waiters get the equivalent of £40 per week and work long shifts and so a tip of 20 dirhams (about £1.70) goes down well. Tips tend to be shared and so don't be surprised if you tip one waiter, say 50 dirhams (£4) and then another waiter brings you nuts and olives or larger glasses of wine or Cava soon after.
The hotel is out of the way and there is nowhere worth strolling to within the immediate vicinity but the hotel shuttle bus into the heart of Marrakech is worthwhile if you only do it once as Marrakech can be a daunting, but safe place, as long as you are not feint hearted. Beware locals telling you that this road/alley is closed- they aren't! They just want to lead you somewhere else and then expect a tip for doing so.

Room Tip: Ground floor-blocks 1 and 4 Rooms in the low 1000's and 4000's.Thompsons flight crews and ot...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lichfield
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 24, 2013

If you are looking for a spotless, friendly, well positioned hotel, this is the one. Service, food and facilities are all first class. Free shuttle bus to the Souks is great. Don't go if you want your room inside the hotel as all the rooms are spread around the beautiful grounds and are a nice walk way from the actual hotel itself.

Room Tip: We had Room 4007 which was ground floor near the pool.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 23, 2013

Simple review this, but life needn't be that complicated. In short a fabulously clean, reasonably priced genuine 4*hotel positioned close to Marrakech, but far enough away for some peace and tranquillity if needed. Food was great (the best we've experienced from the last five all inclusive hotels visited). The staff are extremely friendly, attentive and helpful when you need them and at arms length when you don't. Rooms are big and well appointed with comfortable beds and good bathrooms. Bars are un-crowded and entertainment is reasonable if that's what you're looking for. We met some fabulous people whilst here for a week in November and certainly didn't experience any of the 'Here we go, here we go' brigade referred to in previous reviews. Well done Riu ... You delivered a great experience for us and we'd definitely come back, but next time when the pools a little warmer !

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 21, 2013

Our first AI experience exceeded expectations, Every part of the hotel was immaculately clean at all times. Grounds perfectly manicured, staff in all areas give 100% - they are happy, friendly and helpful in every way - a credit to the hotel and company. Drinks and food good quality and plentiful - breakfast is a feast and a half! (Think of all the breakfast items you know and double it!)

Our second time in Marrakesh - a vibrant city not for the feint-hearted, some would say. The hotel provides a calm oasis of tranquillity after the madness of the souks. I have just one complaint - the Moroccan acceptance of smoking in public places means that for we non-smokers sitting in the bar wasn't a nice experience. There were non-smoking tables outside the main bar but as the main bar has a lovely ambiance we felt a little 'cheated'. The outer areas are still very nice though - large comfortable alcoves and a huge sunken area where the musicians (very good) played. Overall - a terrific holiday - wouldn't hesitate to recommend.

Room Tip: Don't worry about which room - some are lighter, some quieter. All are spacious, well equipped...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about ClubHotel Riu Tikida Palmeraie

Address: Route Fes, km 6 | Annakhil, Marrakech 80000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #131 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Official Description (provided by the hotel):
* Opening winter 2009/10 * Located in Marrakech * Main building and 2-storey annexes * 65,000 m2 gardens * 5 km from Marrakech’s old quarter * 800 m from various shops * 13 km from the airport * 900 m from a bus stop * Credit cards accepted: MasterCard, Visa ... more   less 
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