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“An all round fantastic hotel” 5 of 5 stars
Review of ClubHotel Riu Tikida Palmeraie

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ClubHotel Riu Tikida Palmeraie
4.0 of 5 Resort (All-Inclusive)   |   Route Fes, km 6 | Annakhil, Marrakech 80000, Morocco   |  
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Ranked #117 of 460 hotels in Marrakech
Bognor Regis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“An all round fantastic hotel”
5 of 5 stars Reviewed October 18, 2013

For our annual holiday, the wife and I like to relax in the sun at a good-quality hotel. We don't tend to go out to experience the culture much, as all we are looking for is a relaxing time in a quality environment in a warm place.

And that is what you get here. The hotel staff are fabulous. They go out of their way to help you, are very polite and efficient. The hotel is one of the Riu chain. We like Riu hotels. They are always of a very good standard. All the ones we have been in have been well designed and well-finished.

It's a slightly smaller hotel than your usual resort hotel. But, housing 1000 or so guests is not that small.

The pool is conveniently placed between the rooms and the hotel main building. It is clean, spacious and well-organised. Also, although there is the usual "reserving" of poolside loungers, you will always be able to get a space in a good place. So no need to dash there at 7 am in the morning.

The food is great quality from the main restaurants. The "Italian" themed restaurant wasn't really that Italian looking or tasting - but it was alright. The Moroccan themed restaurant was very good.

We didn't even detect the usual smell of people smoking that you can get in overseas hotels - with the exception of one of the indoor television lounges, which we just avoided.

The rooms were fine. Not big or small. The double bed was two large singles pushed together - but that's alright.

We did go to the markets and souks one day - but they weren't the "cultural" experience that we were expecting. A bit downtrodden, desperate and tacky we thought - so we just headed back to the hotel and didn't go out again. That's what we like anyway.

I used the spa for a body scrub and massage - which was fantastic and would recommend it.

The only downsides were: the hotel rep from the travel company was of very low-quality and performance and the waiting and processing process to get into the country once you get off the plane is staggeringly inefficient and takes hours. I'll say that again. It takes HOURS!

All in all, this was one of the best holiday hotels we have ever been to and I can't recommend it highly enough.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (605)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Scunthorpe, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 16, 2013

fabulous relaxing holiday , hotel is spotless staff lovely entertainment team never seem to rest they are brilliant ,, reps very imformateive and helpful, all the staff have a smile for you , food lovely, rooms lovely , went on the evening trip into marrakech ,, it was excellant you have a 45 minute caleche ride ( horse and carriage ride ) followed by a walk into the square upto a rooftop cafe where you are given a drink included in your trip ,, and a great view of the hustle and bustle of the square to take your pictures ,, dont miss it ,, the roads are crazy has to be seen to be beleaved ,, but what a lovely time we had ,, go you will not regret it ,,

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2013

My Wife and I have just had our third holiday at the Riu Tikida Palmeraie, this time we stayed 14 days. The Staff as usaul were very attentive not just for our needs but for others also and also gave a 5 Star service in the dining rooms etc. We spoke with many people who were on their first visit to the Riu Tikida Palmeraie, one question we asked them all, 'Would you come back', 95% said that they would. We are looking forward to going back again next year around the same time of the year, end September for 2 weeks.

Alan & Christine

Room Tip: Try and get a room near the pool area as the complex is large.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cockermouth, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2013

A truly relaxing holiday. A lovely personal touch when introduced to all heads of department who were always available to offer assistance. They were keen to check with you to see if there was any issues you had, which we never did. Staff were all very pleasant and attentive especially with our 2 yr old who was being high 5'ed at every direction! We went to the morroccan restaurant for two nights which was a nice change from the main restaurant as it was on a much smaller scale and it felt more like you were going out for dinner.
A funny thing to comment on but I was very impressed with the high chairs that were always covered in cellophane and looked like they had been sterilized each time ( cleaner than the one we have at home! ) All were in good working order, which is refreshing change.
The spa was lovely and relaxing. The gardens were beautifully kept with very few weeds, they were all green and lush with ponds where ducks and terrapins and fish hung out! All animals looked well cared for including the cats that roamed. On the subject of animals, saw very few creepy craw lies and only had one tiny crocroach in our room all holiday.
Have just thought of one negative- the pool was very very cold, it stopped me from having a swim but apparently according to hubby once you were in it was ok and our little one certainly didn't mind it.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

Went on 3rd oct - 10th oct 2013 with my 5year old son, was a bit sceptical about going with it being just the two of us but I need not of worried.
The customs at airport opened more kiosks only for people with small children, which helped loads as it was a late flight.
At the hotel, waiters took us straight into restaurant for food and took our bags to our rooms while we ate. The reception staff were fantastic, also the security who showed us to our room.
Rooms were kept spotlessly clean all week, with towels and bed linen having different designs everyday.
Bar staff and waiting staff were absolutely fantastic, they all made my son and his little friend very welcome even making him his own (non alcoholic) cocktail. The Italian restaurant was lovely, there is the Moroccan but we didn't enjoy it as the food was too sweet, its all down to the taste buds of the individual nothing wrong with restaurants. My sons friend celebrated his 3rd birthday there and the hotel made him a birthday cake and the staff came over to sing to him, brilliant.x
The grounds were very well maintained, there is a little herb garden, lime trees and olives growing. There is several ponds which had koi, terrapins and ducks. The hotel had its own cats of all ages and it was a great to know they were all well looked after with regular inoculations. My son was taking meat out to feed them until we knew they were well fed already by the hotel.
My son loved partying with his little friend until the very end every night with the animation team. If your prepared to get involved then you will have so much fun. They were all fantastic and very hard working. There is a children's area with a club and pool, my son only played in the pool twice, he preferred to stay in the main pool, and wow what a pool, a little chilly when first getting in but awesome. There is a indoor pool and a gym area too. We had no problems with getting a sun lounger at the pool, the only thing I could suggest is if you have a favourite spot then get up early and put a towel down.
This whole holiday exceeded my expectations except for my first trip to the market, was a bit too much for me and wish I went in a group, but I did go again with another couple and it was a much better experience.
We done the camel ride and this is the part where I will have a little moan, is that the camels have rope as head collars and you can see where the rope has already cut into their nose and there is open wounds on parts of the nose where the rope is still cutting in. I did tell the rep who just said they cannot check the camels everyday. I did state that as a reputable company they should be making regular checks as the wounds were old and new on every camel, except for the cutie baby camel.
Other than this we had a awesome holiday, all the other holiday makers were fantastic, they made us feel so comfortable as they were all so friendly. I would definitely book again, would love the same holiday makers to be there, If any of you read this THANKYOU ALL for making our holiday special. Donna and Maddison.xxxx

Room Tip: I was in room 5028, thought it was going to be a bit far but was actually ok, not too far from the b...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton upon Trent, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2013

I cannot recommend this hotel highly enough, the place is spotless, the facilities are top notch and the staff are some the most friendly, helpful people I've ever met! If you are doing what I did before I went and reading every single trip advisor review on the hotel don't bother, just go ahead and book it! You will not be disappointed.

As for the earlier comment about fellow holiday makers looking like the cast of shameless/fraggle rock, I think they need to be reminded that this website is for reviewing the hotel and not fellow guests, if you're not willing to be tolerant of other people on holiday, tattooed or not, then here's a tip, don't book a hotel as there WILL be other people there!

I did not see any drunken behaviour around the pool or on the night, everyone was very well behaved and made an effort to dress up at night which I thought was lovely.

A tip for those who go to the show put on by the animation team in the evening, yes it's not the west end, but if you're going to sit in your seat all night and not bother getting involved then yes, it's going to be boring. My sister and I were up on stage the first night dancing with the animation team to Gangnam style and we had a brilliant time! In my opinion you get out as much as you put in, so if you're going to sit there looking bored all night and come back and slate the entertainment on trip advisor then don't bother going to watch it as you spoil it for the rest of guests trying to have a good time!

The animation team was brilliant especially Zambla, MJ and Mimi. I highly recommend doing the aqua aerobics in the day time, you will laugh so much! Even my husband did it on the last day!

The food was brilliant and I highly recommend the Moroccan restaurant. The wine is also lovely and they do a good gin and tonic too!

We did a day trip into the souks on the free bus and I didn't really like it, bit too stressful for me, especially the roads! But I would say definately do it just to explore the real Marrakech!

Already looking to plan a trip back next year!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2013 via mobile

We arrived here at around midnight to a welcome drink and the main restaurant was kept open for us. Check in was quick and easy with the cases brought to the room for us. Rooms very spacious with a morrocan theme, which were cleaned daily. Food of a reasonable standard with plenty of choice, however the Italian restaurant was a little disappointing, with same menu as the main restaurant. The morrocan themed restaurant was very good, small and a bit more intimate. The pool and surrounding bar areas etc very well kept. The only niggle is trying to get a sunbed as the best spots usually taken by 8.30am. This wasn't a problem really for us as we tended to go for a spot nearer to the restaraunt and bar which were not taken. The pool was great and refreshing during 31 degree heat. Got the chance to play tennis (no nadal) most mornings and the courts are fantastic. The animation team always had something going on, although I was being a little lazy we did play football one day with a good bunch of lads, and really enjoyed it. We also took advantage of the Thomson spa offer which was £50 for a Turkish bath, body scrub and a full body massage. It was really relaxing and the masseuse was very good. The drinks are good with plenty variety, although sometimes the cocktails can differ a little in taste. There is a help yourself soft drinks machine around the pool as well so you don't even need to go to the pool bar. Trips into the medina are a must, and the booking of the shuttle bus is pretty simple. Drops you off right outside the main square. Some great food around the market and the riads are a retreat away from the hustle and bustle of the souks.

Overall- We would definatley return here, it was a very relaxing week. The crowd of people holidaying there also seemed quite friendly although we pretty much kept to ourselves. The staff in all departments were exceptional.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about ClubHotel Riu Tikida Palmeraie

Address: Route Fes, km 6 | Annakhil, Marrakech 80000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #117 of 460 hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Official Description (provided by the hotel):
* Opening winter 2009/10 * Located in Marrakech * Main building and 2-storey annexes * 65,000 m2 gardens * 5 km from Marrakech’s old quarter * 800 m from various shops * 13 km from the airport * 900 m from a bus stop * Credit cards accepted: MasterCard, Visa ... more   less 
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