My wife and I stayed at this hotel from 25th July until 29th July. The hotel is located outside of town and there is not much around the immediate vicinity. The hotel is a large sprawling complex and has a large number of rooms. On arrival we were offered a drink and could eat something as the restaurant had been left open for the arriving guests. We weren't hungry but this was a nice touch. The rooms are clean and spacious with everything you need. The grounds are amazing with lush palm trees and beautiful plants. Every day we saw people tending to the gardens and they really do keep it looking superb. The hotel has a few different restaurants mainly buffet style and the food is good. We didn't go in the Italian restaurant as people said it wasn't worth it. We did go to the Moroccan though but were disappointed to find that it wasn't table service. It was basically just another buffet room serving only Moroccan food. It would be better to make these table service so it makes it more of an occasion.
There are lots of activities offered by the entertainment team if you are interested, however they do leave you alone if you are not fussed. The pool area is very good and we didn't have any major issues getting sunbeds. Staff were in fact removing towels from sunbeds that had been left for hours on end and not been used and this was good to see. The hotel runs a free shuttle bus to Marrakech which is good but don't be late at the pick-up time as they don't hang around. Wifi is provided in the hotel lobby although you will need to try several times to get a connection as even though there are several different routers, trying to get a connection is very difficult. This is something that needs to be improved. There is a wide range of drinks and cocktails on offer including international brands. All in all a good hotel and a good base for visiting Marrakech.
- Official Description (provided by the hotel):
- * Opening winter 2009/10 * Located in Marrakech * Main building and 2-storey annexes * 65,000 m2 gardens * 5 km from Marrakech's old quarter * 800 m from various shops * 13 km from the airport * 900 m from a bus stop * Credit cards accepted: MasterCard, Visa ... more less
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