We came as a group of 8, flying from Manchester on 1st july and landed at 330am this morning back in Manchester.
Marakech Airport is relatively new in design yet was quite a disorganised and frustrating experience both arrivals and departures. Make sure you take euros for your dutyfree to avoid overpaying and frustration...
Exchange all Dirham at the hotel if possible and never exchange large ammounts of sterling at once into dirham as you lose out on the exchange when cashing in before you leave.
The shuttle to your hotel is pretty quick and direct and takes you through the old town skirting by the new town, approx 20/25mins. Depending on the time of arrival the Restaurant is open and the staff are all waiting to greet you in reception with cocktails and the baggage is dealt with entirely whilst you eat. Rooms are processed quite promptly and you are invited to a start up meeting the next morning from your reps. This is ideally for first timers to the resort/country and can be quite useful. Rooms vary in shape and size as my group found, we had 3 rooms between 8 and mine and my partners room was the bigger of 3 but right at the end of the complex with a view of wasteland and a long walled road.. wasnt an issue though.
Rooms are cleaned and tidied daily and the cleaners are verry helpful and approachable and a small tip goes a long way :) . The grounds are fantastic and kept so tidy and clean and regularly attended, Ive stayed allover the world and can not fault this resort in any way.
Food and drink is plentyful and to many tastes. Any special requirements can be requested and catered for where possible and the staff cant do enough to make your stay as pleasant as poss.
The outside pool is big and the sun lounger space is vast and never an issue for beds or space regardless of the previous comments on here.
The entertainment through the day is great fun for all ages and the team make you feel so welcome. Poolside bars are always fully stocked of local alcohol and soft drinks galore :) . A range of refreshing cocktails are avaliable too and I can highly recommend the springtime coolers lol. Towels for the pool are provided at the reception and replaced as often as needed but availability at poolside would be more conveniant in future (hint hint reps)
Shuttle busses are avaliable into the souks and madhina at set times but taxis can booked at all hours and the going rate as we found was always around 100 dirham.. they try to charge more at night but just be firm as a lot are on retainers from the resorts anyway and happy for the service. Cafes, shopping, snake charmers, henna tattooists and much much more awaits you in the square and all my group enjoyed regular jaunts down on a day and night time and was always a pleasant experience apart from the random traffic and chaos of the square. Haggling is a must down town but nothings ever to expensive in theory. Government acredited compounds are avaliable to visit and no haggling is needed, you may pay a couple of dirhams more but less stressful and sometimes better produce. The
Yve Saint Laurent garden is a good stop to visit whilst in town, a lovely cafe area is avaliable within the grounds too and We can all recommend it :). Thomson offer several excursions during your stay including camel rides, trips to the Atlas mountains, quad biking and history tours. These things arent that cheap if you choose to do a few of them during your stay and often can be organised and done alternatively yourself through the hotel.
This post seems long and may have lost a lot of readers by now lol but I just wanted to share my experience and recent knowledge and express how highly we rated our stay here less than 24hrs ago.
Have a fantastic time and hopefuly I will get some current photos uploaded too.
- Official Description (provided by the hotel):
- * Opening winter 2009/10 * Located in Marrakech * Main building and 2-storey annexes * 65,000 m2 gardens * 5 km from Marrakech's old quarter * 800 m from various shops * 13 km from the airport * 900 m from a bus stop * Credit cards accepted: MasterCard, Visa ... more less
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