Having come back from our trip to Riu Tikida Palace in Agadir, we expected a lot of this 4 star hotel. Unfortunately, our expectations were too high. Not to say that it isn't a nice hotel though.
Starting with the rooms which were very basic indeed, just some more soft furnishings would have made a hufe difference. They are spacious but the bathroom is very dated, with a shower curtain which may as well of been made of paper and stuck to you contantly. The bed was quite hard and there was only one wafer thin pillow each, we had to ask for more.
The food, as with the other Riu was brilliant, only two lunches were quite short of variation but the rest of the time, was great. Lots of choices, very well cooked and presented. There was always a selection of pastas and great traditional tajines, as well as grills going with steaks or turkey breasts. Lots of salad options and deserts that were great to ook at and better to eat. Breakfasts were great too, I have to mention the omelettes, which were great to wak up to.
The service n both the restaurants and at the bar were exceptional, always a smiling face, keen to help and they remeber your drink straight away for the rest of the holiday. As we found with Agadir, get a tip in on the first night ( I would suggest 50 dirhams) and that waiter(ess) will look after you every night and lunch. The bar staff are hapy to have a laugh and help with my very poor arabic, and I think that the staff along with service, are what really ake the rius stand out.
The pool wass freezing everyday, with a heated indoor pool if you're desperate. However, there was always a lot of beds available and was very clean. You are provided with towels but unlike most places, you need to take the towels back to reception to exchange, which was a bit of a nuisance.
The animation team are slightly over the top, but they do need to be. I think that this was the first time that I have actually found some of them funny though. The activities were pretty much the same everyday (Darts, Table Tennis and Bingo) but they did try with cookery lessons, showing how to make mint tea and with arabic lessons, which was quite refreshing.
The hotels gardens and landscape are all very well maintained and pretty. Very clean hotel as well.
To be honest, unless you really want to visit this part of Morocco, I would suggest going to the Tikida Palace in Agadir, which was the same price region, but if it's got to be Marrakech, I don't think you can go wrong here. I would go back, but I think I'd want to barter on the price next time.
If you are travelling with Thomson, my only big negative would be the Calleche by night trip. This is a horse drawn carriage ride around marrakech, which sounds very romantic so we booked up for Valentines. Only to find out that (not mentioned) you have to share the small cariiage with at least two other people, so we were chucked in, facing the wrong way with another couple, ot exactly the romance we were after. Also, if you get the shuttle down to Marrakech City (which is free from the hotel) and just get on the carriage yourselves, this will only cost around 135 dirhams total,rather than the 240 dirhams EACH that Thomson wanted.
All in all a good holiday, but after Agadir, not what we expected
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