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“WOW - Fantastic !” 5 of 5 stars
Review of ClubHotel Riu Tikida Palmeraie

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ClubHotel Riu Tikida Palmeraie
4.0 of 5 Resort (All-Inclusive)   |   Route Fes, km 6 | Annakhil, Marrakech 80000, Morocco   |  
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Ranked #133 of 461 hotels in Marrakech
Warwickshire
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“WOW - Fantastic !”
5 of 5 stars Reviewed August 24, 2011

My husband, myself and 12 year old have just returned home from a two week stay at the Riu Tikida Palmeraie. We travelled with Thomson Holidays and have had the most amazing two weeks in Marrakech.

The hotel is stunning. The grounds are immaculate, rooms spotless, communal areas amazing and food brillant. The pool area is massive with plenty of beds for everyone. It does get really hot so a dip in the pool is refreshing on very hot days ! The breeze was a blessing on some days.

Our room was plenty big enough for three of us - plenty of wardrobe space and floor space ! Huge balcony !

The hotel staff are incredible, they work extremely hard in the heat, 45 degrees most days - especially as during our stay it was Ramadan. They soon recognise you and even remember what you drink. A vist to the Italian and Morrocan restaurants are a must. The Italian was our favourite as we found it very relaxing in there. Morrocan restaurant is good, great tagines, plenty of cous cous and sheeps brains ! The main restaurant was also amazing - King prawns on one night which were incredible. Champagne breakfast on sunday morning is very welcoming. Check out the range of puddings on display !

We used the free hotel bus to travel into the heart of Marrakech, which worked really well. A visit to the souks is a must. You never know what you are going to come across as you venture further into the little alleys ! Bargains are to be had - the deeper you go the better bargain you get ! Be prepared to haggle - its great fun - be prepared to be chased by a stall holder eager to complete a sale ! We were chased with a hat !
You will come across all sorts of sights from chickens waiting to be bought, to funky slippers, football shirts, handbags, fruit and veg, meat and PLATES ! Traffic everywhere watch your backs as mopeds also use the small alleys.

The snake charmers can be avoided and so can the men with monkeys. You must find the square dentist !

We also did an Atlas 4x4 trip and a day trip to Essaouria (beach resort).

The trip to the beach was a long day but we did get to see the goats climbing the trees to get to the argan nuts ! Essaouria is pretty - used to film Othello. The walled city has many shops and an amazing, but smelly, fish market.

The 4x4 Atlas Mountain trip is not for people who suffer from travel sickness ! The jeep travels at speed through the roads that snake up and down the mountains ! You stop at a pottery shop and also to have tea with the Berber people. This was incredible ! The little village perched on the side of the mountain was home to the Berbers, who welcomed us into their home for mint tea. The children are brillant beggars ! Take some pens with you. My husband was almost mugged for a packet of biros ! You stop for dinner in the National Park, which is the gateway for walkers who venture further up into the mountains. The meal was amazing.

We also walked to the Metro supermarket - if you need crisps or any suncream take the short stroll as it is much cheaper than the hotel shop.

We have had a brillant and exciting holiday discovering Marrakech.
You will not be disappointed by this hotel.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (690)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 24, 2011

Good points: great pool, rooms very spacious, clean and very friendly staff.
Bad Points : meals are average ( I was expecting better given that most people have commented that the food was a plus). Lykia World in Olu Deniz has much superior food and alternate options for example. Gym too small and bars close at midnight.

Had an ok holiday but expected more.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Newcastle Upon Tyne
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2011

Having read all the reviews prior to going we were a bit sceptical about a few things but once we were there we had a fantastic time.

We arrived late at night and had something to eat and opted to take our suitcases ourselves and find our room! Thankfully there was an off duty member of staff who saw that we were a bit lost and actually took us all the way to our room.

The staff were great, always on hand and extremely helpful.

The room was great, very clean and spacious. We stayed in a 4xxx room which overlooked the fantastic pool.

There was a huge selection of food on at each sitting which was fantastic and always looked fresh and very tasty.

Yes, you do have to be up from 7am to get a decent spot by the pool but at that time it's hot enough to stay out there (until breakfast) which is what people were doing rather than just 'reserving' sun loungers and going back to bed. If sun loungers were left unattended for a long period (four plus hours) then the pool guys would just take them away for people who did want one - which is fair enough.

Wasps/bees were not an issue unless you left sweet drinks lying around.

We booked the use of a shower on our last day but the booking were running late so the guy at reception gave us clean towels and gave us the option of using the showers at the indoor pool which was fine by us.

Overall it was a fantastic holiday and we would definately consider going again.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stotfold, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 23, 2011

Booked independently via Expedia and saved around £400 on the First Choice brochure price for 1 week (who incidentally, didn't have the hotel available anyway - we booked with 1 week's notice). If you live near Heathrow, this method is a good one as the flights are day flights and far more convenient (with BMI). Anyway, the hotel. Food of good quality; rooms good too. The hard beds were not an issue for us, although the air con was insufficient. We reported this, but it didn't improve. However, the temp was bearable. Did get woken by the 'call to prayer' at 5 am a few times though!!! Although we spent little waking time in our room, there were 5 UK TV channels and English football commentary. Never seen that b4 when away. Brill.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 23, 2011

Returned today 23 august 2011 after a week spent with wife and two teenager children. Plus points include:
Gardens and surrounding areas well manicured and signposted
Good choice of food at each sitting, ie Breakfast thro to dinner
Minimal queuing for food or drink
Only one lager which was fine but lots of branded spirits
Staff generally very helpful
Large pool
Everywhere kept very clean
Bedrooms spacious, usual extras such as fridge, safe, free bottled water
Personal touch of hotel management such as smoked salmon champagne breakfast on Sunday, and cocktail evening on Friday
Moroccan speciality restaurant worth venturing (can go as many times as you want)

Lowlights include:
Need to be at pool between 07.30 to 08.15 to get sun beds or if cabana wanted, between 06.30 and 07.15. Means waking early but once you accept it, it is the same for everyone
Evening entertainment too amateurish. It maybe the hotel staff dressing up, but it is a good sized room with seats and bar, and deserves something better

As you can see, not many complaints and perhaps I am being too harsh on the second point, but simply comparing with what I have seen in other similar hotels.

Overall, I would be extremely satisfied to stay in this hotel again.

Room Tip: Once you have checked out, you can shower in gym, but make sure you keep your pool towels as gym hav...
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 22, 2011

You are never sure whether photos online show a hotel to be better than it actually is, but we were more than pleased with our first impressions of the hotel, and we continued to be impressed throughout our 5 day stay. The weather was over 40º and we found the air conditioned rooms coped magnificently. The rooms were far better than other hotels we have stayed at - immaculately clean and spacious, and as we were situated at the end of a hallway (1119) we had no footfall past our door or noisy neighbours. The only issue we had with the room is we found the beds to be very hard, resulting in aching limbs in the morning... but then I suppose they can't please everyone.

The reception area is beautiful - sumptiously decorated in morrocan style - gold arches and huge lit lanterns give it a really luxurious feel, and the staff are very friendly and helpful - speaking almost immaculate english. We tried our best to say 'please' and 'thank you' in arabic, as felt it only polite and respectful, which to our hilarity resulted in high-fives from the waiting staff! I can recommend you make the effort - not many people do and you can see it is appreciated. The gardens are beautiful and very well looked after, one of the things that surprised us about Morroco is how green and lush it is - they clearly take a lot of pride and effort in their surrounding, and everywhere from roadside grass to hotel gardens are kept immaculate. I also noticed the streets have so much less litter and rubbish compared to the UK - this is a country that takes great pride in its appearance.

As cat lovers we had heard there were ferrel cats at the resort and we were worried we would be upset by their appearance - on the contrary! You never see the cats till early evening as I presume it is too hot for them, and they are beautiful! They are not mistreated at all by the hotel staff - indeed the two live side-by-side very well - the cats get to stretch out on the cooler outdoor areas and they get plenty of fussing from the guests, and in return I'm sure they keep the rodents away - they don't look straggly, indeed they are siamese in appearance and have gorgeous glossy coats. Equally if you do not like cats, they will not approach you, and you can quite often walk past them in the gardens without even realising they are there.

I have never been an early riser, so myself and my husband had the odd lie-in and took our chances getting a sun-lounger by the pool later in the mornings. We did not present itself to be a problem at all - we did find it slightly irritating that people would be down at the pool reserving loungers at 6.30am, then they would not be around all day, however we did not find it a problem finding odd loungers and arranging them exactly where we wanted... we even found that about 3pm people seemed to leave the pool area and we were quite often able to bag the beautiful shaded beds for a really good chilling out experience! The drinks were not watered down and were in good supply - although we did notice some guests seemed to be completely unaware of the system of queuing, so on the odd occasion where there are a few people waiting you had to be fairly assertive to get served at your turn.

Would highly recommend a visit to the atlas mountains - we arranged a day excursion through the Thomson staff, even though we didn't book our holiday through them and they were very helpful. The 4x4s are expertly driven by men who are native to the mountains and although they only speak french we were able to gleen a lot of information from them. Our guide Hassan spoke very good english (his 5th language - puts us Brits to shame!) and gave us a great background of the history and culture of the area. Having mint tea with an old man of the village was particularly enjoyable. The village children attempt to beg, but try not to reward them with money or sweets, no matter how adorable they look! School is not compulsary there, so if they get anything out of begging they will not be compelled to go to school - so no matter how cruel you feel, just smile at them and then ignore them.

We had heard a lot of reports about people being hassled at the souks in the town - but personally we loved it! We took a trip to the square feeling a little nervous, but came back feeling amazed and exhilarated! Even if you take the free shuttle from the hotel and only stay a couple of hours like we did, you get a really good taste of bartering for goods! The souks are really something to see, and early evening every second stall is selling lanterns so they light up and look beautiful. Be warned mopeds drive rather fast around the souks, so you have to have your wits about you. The stall holders do call out to get your attention; 'Asda Price' being a favourite, but if you say 'non merci' they will leave you alone without hassling you. Also highly recommend getting a fresh orange juice from one of the vendors in the square, and also obtaining a henna tattoo from one of the many ladies sat around - just don't make the same mistake I made and not agree a price before they start. If they can, they will do the tattoo then demand a crazy amount of money, so make sure you agree a price first - I was asked for 430 dirhams (about £38!!) which I laughed at, we eventually handed over 100 dirhams, but I do still think I if we had agreed a price first we could have spent a lot less. Avoid the men with snakes and monkeys. They will put them round your neck whether you want it or not then demand money. The monkeys have had their teeth pulled out and the snakes have had their fangs removed. We didn't want to see it so we avoided them at all costs, also think the less tourists that are interested the better.

Overall we loved Marakech and will jump at the chance to go back. For us it served as an excellent resort to do some much needed relaxing, but is also a perfect base to see an extraordinary country. The people are lovely, the food is excellent and the resort is beautiful - we wouldn't hesitate to go back there again!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 21, 2011

Myself my husband and my 7 year old son stayed here for two weeks. Firstly we arrived at 09.30 at night at the hotel and was given a pleasant welcome and the tradional glass of cocktail and asked to go into the dining area for a evening meal (tip 1. we had eaten on the plane and therefore were not hungry so decided to sit in the reception and chill for a while, all other arrivals made for the dining area and left the reception empty so therefore we checked in without a delay as 3 other coaches all arrived at the same time. We made our way to our room although be it dark made a few mistakes but was guided by reception staff whom had placed themselves enroute!!!! Our luggage followed some 10 mins later with a lovely chap who was helpful as the main lighting wasnt working (no big issue for us) he immediately had a chap come fix it and the following morning a basket of fruit and drinks were placed in the mini-fridge for the trouble!!! the following morning having read previous tripadvisor reports we made for the "sunbed saga" prior to this the evening before a guest told us to be at the pool for 8.00am or our chances of getting a bed were non-existant dutifully my husband went placed our belongings and towels etc on our beds no problems not issues not "sunbed saga" and continued to do this for 10 days, no problems however he sat with a book from 07.30 am and chilled prior to going to breakfast without leaving!!!!!! ultimatley the last 4 days the RULES were changed you couldnt sit on your bed,get a bed, or funnily enough look at it untill 08.00am and if you did your belongings were removed.....at this point let me just say our things were not removed my husband then stood or sat on a chair( this was allowed) and waited untill 08.00am and put our towels etc on them....no problems or issues.
The problem seems to be those of us who place towels at 07.30am and leave them all day to go on trips etc and spoils it for the rest of the guests.......this peaked at a point and therefore pool staff removed (as told by management) all those items which had been left longer than 90mins for us this wasnt a issue and others should not be put off by this rule personally it made sense however the poor pool guys came up against some resistance and abuse for this!!!!!!! quite unacceptable in my book.
The food in the main diining area with its cooking stations was very good, pasta bar etc my son who is 7 years old and a fussy eater never went hungry .........Rui hotels restuarants are all pretty similar so new to expect this.....some might say with it being ramadam the staff were a little "sour" perhaps however the waiters and indoor bar staff were friendly and helpful.............the outside pool bar nearsest the restuaurants were however miserable as sin and didnt appear to have the same attitude but surprisling the second week the "offenders" didnt appear again and were replaced with happy smiling faces.......We ventured into Marakesh to visit the medinas one evening in 38 degree heat and for us adults not a problem for a 7 year old it was hell.........it was cultural and an experience however for me snakes, monkeys tied up with alleys full of tatt wasnt my bag....but wasnt expecting anything else and without sounding harsh wasnt prepared to spend my hard earned cash on rubbish, my opinion only many others loved the stalls and loved the haggling I had no intention of buying anything so was fine with just the experience of watching listening and the whole experience it was buzzing with all kinds of stalls from fruit to herbs to snakes and monkeys to fish meats, handbags everything it was a experience never to be missed!!!!! We also ventured to the new town and visited the posh shops such as Guess, xsara,lecoste to name but a few again it was very hot and very busy again an experience not to be missed..........We visited twice the waterpark Osiria which was clean tidy and tip 2 not busy midweek and thoroughtly enjoyed this too and my son his best days.............getting back to the hotel the pool area and seating is all very clean and tidy as are your rooms with fresh towels and flowers daily the beds however were very robust (hard) but again our opinion not everyones.... .......the gardens are well maintained and tidy.......the heat in august however reached 46 degree and from a genuine sunbed lover it was very very hot even for me......... we used the facilitites of the spa and had a relaxing massage and me a facial which was beautiful and again friendly staaf...All in all a great hotel the staff on the whole great, the rooms and decor lovley, the main reception and dining and sitting areas very ornate and relaxing............10/10.......the entertainment well what can I say its middle range to say the least you have to remeber they arent rada trained or have been in the royal ballet or massive tv popstars so for us we watched a few and decided not for us ...........I think to visit a clean smart hotel with not bad entertainment its about that go with a open opinion and not be lead by biased opinions we did and had a ball................

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about ClubHotel Riu Tikida Palmeraie

Address: Route Fes, km 6 | Annakhil, Marrakech 80000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #133 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Tikida Palmeraie 4*
Official Description (provided by the hotel):
* Opening winter 2009/10 * Located in Marrakech * Main building and 2-storey annexes * 65,000 m2 gardens * 5 km from Marrakech’s old quarter * 800 m from various shops * 13 km from the airport * 900 m from a bus stop * Credit cards accepted: MasterCard, Visa ... more   less 
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