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“Simply excellent!!!” 5 of 5 stars
Review of Riad Papillon

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Riad Papillon
15 Derb Tizougarine | Dar el Basha District, Marrakech, Morocco   |  
Hotel amenities
Ranked #13 of 205 Specialty Lodging in Marrakech
Certificate of Excellence
St. Paul's Bay, Malta
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Simply excellent!!!”
5 of 5 stars Reviewed June 2, 2013

We only have praise for this riad and the staff at this guesthouse! We stayed for three nights at the beginning of May 2013 and stayed in the Rose room for all three nights. This was the beginning of our journey in Morocco and we feel that we got a first-hand feel of what Moroccan hospitality is all about. From the minute we arrived in the Medina we were greeted by Abdel from the riad who walked us to the premises and explained to us our whereabouts. For the next three days, he was just exceptional. He went out of his way to accommodate us - he even accompanied us to a medical clinic in order to ensure our safety and well-being. The manager Abdou even found time to call to the clinic to help us out.

The riad was super - great room on the ground floor, lovely shower, beautiful roof terrace for breakfast and late afternoon drinks! We felt at home but more importantly, we feel that we have discovered another family in Morocco!

Highly recommended!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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144 reviews from our community

Traveler rating
    112
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bury St. Edmunds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

My partner and I found Riad Papillon at the Destinations exhibition in London and met with the delightful owners Mike and Louise. We love their environmentally friendly approach and their passion for Morocco-this is why we chose their place (as well as the fact we got an amazing deal for staying there for 10 days!)
The staff were quite incredible the service level is not really comparable to other hotels because they basically take care of you as if you were a long lost friend. Abdilla even went to the post office for us (2 miles away) because we couldnt find anywhere to buy stamps!!!
We ate at several different restaurants-cafe de la poste, la studio, maison arabe but I have to say that none of these was as good as the lamb tagine that Hasna and Meriem cooked for us on our arrival evening. They even gave us a free cookery demo.
We felt totally at home here and even though our room was a bit smaller than some of the higher priced riads we have stayed at before it was cosy and full of character.
Highly recommend this place to all.

Room Tip: We loved the bougainvilia room.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleet, Hampshire
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 23, 2013

We have just returned from a lovely holiday in marrakech where we stayed at riad papillon for 4 nights. The riad is in a great location - right in the heart of the medina but very peaceful and quiet. The staff were wonderful - nothing was too much trouble. We had dinner on the roof terrace on the night we arrived - a fantastic lamb tagine. Breakfast was served whenever we wanted it - no set time. We were given loads of useful information and a mobile phone incase we got lost. The riad also arranged our pick up and drop off at the airport which I would recommend. All in all, a wonderful stay - our first time in Morocco. We will be back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2013

A group of 9 University friends stayed at Riad Papillon and had the most wonderful trip to Marrakech. Our 4 night stay was made perfect by the very accommodating staff who were constantly helping us, guiding us, booking taxis, making tea - there was nothing that was too much trouble. The bedrooms are very clean and are centered around a courtyard. The Riad is situated at the end of a narrow street so it had no passing noise, in fact it provided a real oasis of tranquility from the hustle of the city.We had pre-booked supper on arrival which was delicious(on the roof terrace) and airport transfers which were faultless. If you are looking for a city break that provides a change in culture as well as a recharge of your batteries then Riad Papillon, Marrakech is the place to be. Thank you to all the staff, we will be recommending you!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuneaton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 5, 2013 via mobile

Thi was our first time in marrekech and we really enjoyed our stay at Riad Papillion.with only three other couples staying and staff on site it was well run.there was air conditioning in our room great for warm evenings.breakfast on the roof terrace if you wanted and evening meal too if ordered. In advance.lovely staff.would recommend

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

Many thanks to everyone at the Riad Papillon who made our trip to Marrakech so enjoyable. We arrived late evening and enjoyed a lovely dinner on the terrace. Breakfast the following morning was excellent and a bit different every day.. The staff couldn't have been more helpful. Our transport to and from the airport organised by the riad, this was really useful and very efficient. The riad provided us with a mobile phone in case we needed any assistance, although we didn't need it, it was reassuring as a number of our party had been there before. As a first time visitor I would have welcomed the phone. The staff also gave us useful advice and helped with our bookings for dinner.
The riad was cool and tranquil with lovely rooms. There were plenty of settees and chairs and the roof terrace is perfect for a bit of piece and quiet and a pot of mint tea.
Following a missed flight on our journey home the staff couldn't have been more helpful. We cant thank them enough for their assistance in our hour of need.
ps I would like to have bought some of the knick knacks from the hotel. Something to think about

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2013

We stayed at Riad Papillon with our two children. The lovely Abdel is so welcoming and went out of his way to make sure we had all the information needed for a safe and enjoyable stay in Marrakech. He even lent us a phone in case we needed to call him.
The Riad is an oasis from the chaos of the city - plenty of space to sit and chill, lovely rooftop terrace and very tasteful furniture.

The only slight disappointment was the plunge pool - a bit small for the kids, but it wasn't advertised as a swimming pool.
All in all, recommended!

Thanks again, Abdel!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Papillon

Address: 15 Derb Tizougarine | Dar el Basha District, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #13 of 205 Specialty Lodging in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
Riad Papillon is a newly decorated riad in the best neighborhood of the medina Dar El Basha next to the Pasha Palace -just about 8 minutes walk to the Place J'ma el f'na. This beautiful riad has solar heating panels, beautiful dipping pool in garden courtyard, fountain on roof terrace and BBQ, TV/DVD, Ipod docking, Minibar, Contemporary colours and traditional craftsmen design. Wonderful English speaking staff- trained and experienced.Riad Papillon has several amazing zelige handcrafted tree of life tile designs which are really quite special. On the roof terrace there is a traditional tent where your dinner can be served by candlelight under the stars.Riad Papillon is a haven of tranquility with niches filled with books, fossils and buddahs on display. There really is something quite magical about Riad Papillon. ... more   less 
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Also Known As:
Riad Papillon Hotel Marrakech

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