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“Fantastic Riad” 5 of 5 stars
Review of Riad Papillon

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Riad Papillon
15 Derb Tizougarine | Dar el Basha District, Marrakech, Morocco   |  
Hotel amenities
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic Riad”
5 of 5 stars Reviewed February 26, 2013

I stayed here last week with my teenage daughter. I was initially worried about being two females on our own and getting lost etc. I need not have worried. Yassan put all concerns to rest by showing us a variety of routes to follow and outlining nearby landmarks to return to; he was great. The useful mobile phone supplied stayed steadfastly in our pocket. The riad itself is lovely, so peaceful and relaxed, lovely staff and great food. I great and unexpected bonus of wine offered with our first-night meal.

I would return in a heartbeat.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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119 people have reviewed this hotel

Traveler rating
    92
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
london
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 19, 2013

I agree with all the previous reports in that this is a fantastic place to stay to experience the real Medina in Marraketch. Everything is a walkable distance from the riad and once inside the closed door you experience wonderful tranquility, beautiful surroundings and amazing staff. Abdul and Yossin couldn't have been more helpful and even give you a mobile phone to call them if you get lost in the souk! The breakfasts were first class but you must arrange an evening meal at the riad, it was the best meal we had in Marraketch. In essence, the customer care would rival a top notch hotel and a fraction of the price. Take up the offer of their taxi from the airport and Yossin meets you at the Medina taxi rank as you'll never find the riad on your own! All the rooms looked lovely, each being slightly different. Toiletries are provided (and topped up each day), slippers, fluffy bathrobes, hairdryer, mini fridge with soft drinks, air con, flat screen TV with all the British channels, wi-fi and even an ipod docking station - all available in your room. These guys have got it just right, I would'nt change a thing.

Room Tip: There are 5 rooms, all looked lovely. We stayed in the Hibiscus room which was on the first floor. T...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed February 16, 2013 via mobile

Abdel, the Duty Manager type chap, was helpful & charming from start to finish. We asked for a proper bed in our room for our 12 year old son and they fully obliged ( tho good thing he wasn't oversized!). The breakfast on the terrace would equal anything in a top London hotel - and nowhere could beat the pretty terrace drenched in sunshine. Riad was, like many, down a back alley and a barrow man had to transport our suitcases as cars can't get down but the tour company and riad manager organised this efficiently and on time as we both arrived and left. A great riad & recommended.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Grinstead, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2012

I chose this Riad based on Trip Advisor reviews and we weren't disappointed. We chose to use the taxi pick up service offered by the hotel which is really worth it and were met at a point where the taxi could go no further and our host Yossine took us down some winding passages until we came to our blue door. There were four of us travelling and we had both the rooms on the first floor which were really charming and comfortable. The Riad offered us the option on a evening meal which we took and it was very nice - a lamb tagine with some local salads which i hadnt come across before. The Riad also sold at a reasonable price a pretty decent red wine to go with it. The next day unfortunately was raining so we didnt get to see Marrakech at its best. It was an excellent location and amazingly we didnt get lost, but were given a 'hotline' to Yossine for him to help out if we needed him. I was initially a little apprehensive about walking down the passageways back to the Riad in the dark, but its well lit and you felt quite safe - just watch out for the mopeds and the donkeys! Well done team Papillion you have a little gem there.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

I stayed here with 2 other people . At first I was not to sure what to expect. But once getting in to the riad and seeing it., it was beautiful. From the door to bed rooms to the stairs and then to terrace. Both amazing in the day and a night. On the first night we had (what I would describe the best food I has during my stay) was 3 course meal. I it was Amazing!!!!!!! Then having breakfast everyday in the sun what more could you ask for.

Been right in the inner city and experience everything is the best.. Everything you need right out side your door step to the restaurant, shops (so amazing shops!!!! Heaven) to Hanmas its amazing. Plus, staying at the riad you don't even hear the square noise so peaceful. I could go on and on. About how beautiful this place.

But one the best thing about my trip was meeting Yassin. His hospitality is above and beyond words can not praise him enough. He is so genuine and care for each guest and takes his time to get to know you He actually makes the riad what is it. Simple gem.

I would definitely go back again in heart beat no question asked.!!!!!!!
Better then any modern hotel or apartments.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 5, 2012

We had a fantastic week in Marrakesh based here , a real oasis amongst the frantic activity , sights , sounds and smells of the Medina. We were glad we arranged for them to have us picked up at the airport and then met by a guide to take us on foot to the Riad but from the moment of our arrival it felt special.
The scents of the Riad and perfumed air of our room were a fantastic welcome and the vegetarian meal on the first evening was excellent. With one of the owners herself a vegetarian , this was both a reliable and delicious first meal .
The staff were helpful and willing to offer help , advice and counselling for everything from where to eat out through to trips to the Atlas Mountains . We were glad of the offered mobile phone in case of getting lost amongst the narrow passageways of the souk and the reassurance that they would " talk us in " if we got lost - we didn't.
The roof terrace was glorious and breakfast there was a daily highlight. Rooms were exotic , bathrooms excellent and the whole experience is highly recommended. We would very happily return

Room Tip: Check website and choose room - all are slightly different and have pros and cons
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2012

My friend and I chose Riad Paillon after reading all the wonderful reviews on Trip Advisor and we weren't disappointed. Staying in the riad was like being honoured guests in a family home. Nothing was too much trouble - they even gave us a mobile phone to call them if we got lost in the souks!
We had pre-booked dinner across town one evening and they took us to find a taxi to make sure we arrived at the right place and weren't over charged. Even better they arranged for us to call them when we were getting into the taxi home so they could be waiting to walk us back to the riad.
The riad is beautiful and magical with tiny twinkly lights everywhere! We had wonderful breakfasts where everyday day there was something new for us to try and the meal they cooked us on our first night was lovely.
Marrakech is a unique experience and staying at Riad Papillon allowed us to really to get close to the city but have the tranquality and safety to return to. A truly memorable experience.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Papillon

Also Known As:
Riad Papillon Hotel
Riad Papillon Hotel Marrakech
Address: 15 Derb Tizougarine | Dar el Basha District, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #11 of 169 Specialty lodging in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Riad Papillon is a newly decorated riad in the best neighborhood of the medina Dar El Basha next to the Pasha Palace -just about 8 minutes walk to the Place J'ma el f'na. This beautiful riad has solar heating panels, beautiful dipping pool in garden courtyard, fountain on roof terrace and BBQ, TV/DVD, Ipod docking, Minibar, Contemporary colours and traditional craftsmen design. Wonderful English speaking staff- trained and experienced.Riad Papillon has several amazing zelige handcrafted tree of life tile designs which are really quite special. On the roof terrace there is a traditional tent where your dinner can be served by candlelight under the stars.Riad Papillon is a haven of tranquility with niches filled with books, fossils and buddahs on display. There really is something quite magical about Riad Papillon. ... more   less 
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