We thoroughly enjoyed our stay here for 4 nights winter 2013. We arrived at the airport and the cabs refused to go less than 250 dh so we called the hotel and were picked up in less than 20 minutes for 120. When we arrived, had tea and cookies and a lovely conversation about Marrakech/received a nice map we used the whole time, tour of the riad, and walking directions and cab parameters. Our room was large and nicely decorated and quiet and dark at night. Cookies and fruit and water waiting when we arrived and the bed was turned down every night (this hotel was very clean and well maintained). The shower was great - hot water and a rainfall head. The pool area was beautiful and you can have a drink there - there are 2 lovely lounge rooms, one with a fire, to read in at night. All staff were really pleasant and helpful and made you feel welcome. We ate at the restaurant twice and enjoyed it both times/plus, it was really nice to spend the day in the city, come back exhausted and crash by the pool, then have a late dinner and relax in the room after.
The only thing is this is a walk (2km) into town. I can't say this is a drawback because we liked how quiet and peaceful this was being a bit out of town, and you walk in on a nice pedestrian pathway (30 min). Walking at night felt pretty safe/and there are tons of cabs along the way if you change your mind. You can take a quick cab too ... But they will try to rip you off (it should be about 40 dh in at night). The city tourist bus stops in front of the mall 3 times a day too (the Aguedal Tour, I think the first time is 10a / you can buy tickets on the bus)
Would definitely stay again!
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