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“First class!!” 5 of 5 stars
Review of Al Fassia Aguedal

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Al Fassia Aguedal
4.0 of 5 Hotel   |   MH 9bis route de l'Ourika, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #51 of 462 Hotels in Marrakech
Saint-Antonin Noble Val, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“First class!!”
5 of 5 stars Reviewed February 18, 2013

My husband Bob and I stayed at the hotel for a week from 8th Feb. From the moment you are welcomed in and the gates are shut behind you, you are in an oasis of tranquility and relaxation. Mira a flawless diamond in management and her team of precious gems look after you so unobtrusively and well. All is spotlessly clean, rooms are spacious with very comfy beds, fruit , pastries,water and flowers were waiting for us in our room on our arrrival.We were desperate for a rest (running a small hotel ourselves) and a rest is what we got, the breakfast suited us very well....lots of it and very fresh, served on the sunlit terrace....no time limit when to have it too...a lovely bonus. We ate most evenings at the fantastic in house restaurant. Service was great,food too and a fab place to people watch...it was packed every night with the great and good of Marrakech plus most of the guests from the hotel. All in all it was a wonderful experience, just far enough away from the hustle and bustle of town but still easy to get to by taxi...10 mins or walking...30 mins. Great attention to detail in every way, a good fairy came in every night and turned down the bed......beautifully. All the staff were smiley and serene and quietly attentive....loved it...will return....soon I hope.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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253 reviews from our community

Traveler rating
    217
    26
    7
    3
    0
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48
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2013

This is the best restaurant I went to in Marrakech. The atmosphere is warm, with good music, excellent food and great service. My wife and I went for a dinner during our last night in town and could not have made a better choice. I recommend the Morroccan red wine and for dessert the crepes with honey.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 11, 2013

Breakfast was disappointing, It was very basic and consisted of mainly bread and pastries, Orange juice ( which was good) and coffee which was not of a good quality. If you ask, however, they will make you a fresh omelet or attempt at crepes.

The Hotel is a bit far out of town for my liking and I guess I should have made more enquiries as to the exact location. Using taxis to and from was expensive and a hassle as the majority of the taxis we used hiked their prices with a different price each time. So be sure to agree on a price ahead of time.

Marrakesh, once considered a chic destination, began a tremendous construction boom which has now evaporated as a result of the global financial crisis. The result of which is now a very polluted skyline which can be seen upon landing at the airport, as well as an incredible amount of dirt which blows around everywhere thanks to the now barren construction sites. You will see this on the way to this hotel.

It must be mentioned that there are no restaurants in the immediate vicinity, so you are either stuck with eating at the overpriced hotel restaurant, or, once again you must take taxis to and from the newer par of the city. It all added up considerably to the cost.

Overall, we found this hotel expensive for what it had to offer and indeed for its out of town location. Look for less expensive hotels in a more central location reducing the need for troublesome taxis.

On the plus side, the rooms were immaculately clean and large, the staff was lovely and accomodating.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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United Kingdom
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 8, 2013

We chose this hotel from the ratings on TripAdvisor for Christmas week with our two young children and my parents. The hotel is immaculately clean, lovely bed-linens and very good bathrooms, endless hot water, robes and slippers, silent mini-fridges and good silent heating/air-con and triple glazed windows, so no road noise. The standard of renovation is very good, with stained glass windows, beautiful plaster-work and the ladies who run the place are very hospitable and helpful, booking taxis and restaurants, arranging pick ups from the airport. The swimming-pool area was delightful to sit out in during the day, though the un-heated pool is too cold at that time of year for swimming. The small garden around the hotel is beautifully kept, the rose garden is lovely. The hotel is calm and relaxed and very low-key, we had 2 suites and a double room which were nice. The Carrefour supermarket with shopping mall is a 5 min walk, which was useful for bits and pieces.
Negative points which are minor frustrations are: it was really very cold for for breakfast outside by the pool at 9am and at 5 degrees, we watched guests arrive to the tables in jumpers and then return 5 minutes later wearing coats, hats, boots and gloves, an option to sit inside should be offered automatically.
The service at the start of the week was OK, but by day 3, the breakfast was taking 45 minutes for the tea to arrive and 1 hour for 2 boiled eggs (they were then sent back as they were not cooked), and when you are sitting outside in the cold, this is irritating...... The restaurant service we also found to be very slow - about 1 hour for 4 main courses to arrive and then a chicken tagine was stone cold and had to be sent back. We did complain and next day the breakfast service was impeccable.
The bedrooms are rather dark, underfurbished and sparce. It was difficult to see to read whilst sitting on the sofas in either of our suites even with the overhead light on and there was insufficient light to use the dressing tables for applying make-up. More lamps, rugs, chairs!
A food and drink room service would also have improved our stay and there was no bar as such and this would have added a focal point to the hotel.
The restaurant we found again too dark to read the menus and difficult to see to navigate the "rustic" chunks of meat and bones in the chicken and lamb in the tagines, the seating was also uncomfortable, 5 of us squashed into a banquette square corner with a round table, it was difficult to reach the dishes - not a restaurant we would recommend, we found the food to be rather average and bland and quite expensive.
In all a pleasant Christmas was had, would we go back? not sure.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Copenhagen, Denmark
Top Contributor
95 reviews 95 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed December 2, 2012

We only visited this place for dinner, so we cannot say about the hotel itself. The dinner was great, good taste, great selection and very welcoming staff. The entrance through the garden does give a nice welcoming effect and will impress most.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2012

We cannot recommend this hotel highly enough. We spent three nights at al fassia and enjoyed every minute! The hotel is beautiful - stunning grounds, fabulous restaurant, lovely pool, fab massage, cosy room with fire for those chillier winter nights...... The staff were so friendly and went out of their way to help us in any way they could - customer service at its absolute best! In fact there is nothing negative we could say about this hotel.

Oh, if only we could transport al fassia hotel and its staff with us wherever we travelled around the world!!! Thank you al fassia for a wonderful and memorable stay! (and a very special thank you to the lovely Sofia!!)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Windsor, United Kingdom
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 18, 2012

In our short 4 night stay in Marrakech we were recommended this restaurant by the reception at our riad a couple of minutes walk away, we loved it so much we ate there twice! the setting is beautiful the staff were very attentive and the food was fantasic and at a really good price, would definately recommend to anyone visiting the area!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Fassia Aguedal

Address: MH 9bis route de l'Ourika, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #51 of 462 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Al Fassia Aguedal 4*
Number of rooms: 27
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