I stayed at two places when I was in Marrakech - one in the medina, and one outside, to keep it interesting and had wonderful experiences at both. Myra, the incomparable whirlwind of a manager, went above and beyond to ensure my stay (even before I arrived) was faultless.
The small hotel (30 rooms or so) was spacious and spotless, and the suite I stayed in was well-appointed and huge. There was ample room by the pool and garden to tuck yourself away if you wished. Breakfasts were lovely and varied, and the kind waiter (Sam) who after first day when I asked to to have my morning coffee by the pool, proceeded to accommodate my request for the rest of my stay, without prompting. This attention to detail is what truly makes this place special.
I booked a hammam session at their spa which was fabulous and dined at the adjoining restaurant which was not only convenient after long days out, but the food was terrific and the service (see the trend here?) was top notch.
Moroccans are known for their warmth and hospitality and the staff at Al Fassia pushed this up to the next level.
[A note to the reviewers who commented that the hotel was "too far" from the medina - do your research and take a look at Google Maps to see where it is located before you book. Honestly.]
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