This was booked for me by my travel coordinator before I had checked its review here. After seeing the mostly negative reviews here, I was apprehensive and expected the worst.
It wasn't as bad as I had feared. I stayed in two rooms (rm 207) and also (509) and in both, the rooms were clean as well as the bathrooms. Water flowed with no problems (albeit with less pressure on the 5th floor)
Airport pickup was efficient and on time. When I missed my flight on the last day, my travel coordinator called and they sent a vehicle to come pick me from the airport. The staff are all generally nice and courteous.
i particularly thank one of the waiters whom I rushed up (from outside the hotel) in an emergency asking for sugar and he gave me 4 watches of sugar - no questions asked. That might have saved a diabetic's life out on the street. I thank him for just giving me the sugar and not asking whether I was a guest or not.
Many people said good things about Nadia ... I concur ... she is really nice and motherly ... and kept trying to make me feel at home after she discovered I'd missed my flight.
Internet access worked and was fast in both rooms. That's always a win for me. It is also free.
Little choice at breakfast .... compared to the other hotels I stay at ... breakfast here as terrible and the same thing each day.
I heard from a staff one has to pay 3EURO per day to use the in room safes .... that's a first for me!
The bed coverings are a bit old and show. The towels aren't as white as i am used to but they are clean.
In a nutshell ... if you just need a place to sleep and then go out for business or touring ... this may be it. But its not the kind of hotel you want to spend all day in your room.
- Official Description (provided by the hotel):
- Imperial Plaza Hotel is an exquisite hotel, centrally located with rooms opening to views either of the Marrakech city with the backdrop of Atlas Mountain or of the lush green hotel courtyard. A fully serviced hotel with facilities for both business and leisure travelers with its location making it an ideal hotel to discover the rich culture and tradition of Morocco. ... more less
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- Also Known As:
- Imperial Plaza Marrakech