This hotel is not that great. We stayed here as part of our our trek to the Atlas Mountains so we stopped there the night before and the last night. The rooms are okay but when we arrived the AC didn't work and none of the plugs worked. We told them that we needed AC at the very least before we went out to dinner but when we arrived back nothing had been done. They came up around 11.00pm (not what you need when you just want to go to sleep and have an early night for a 5.30am start) and pulled half the ceiling down before it was fixed. Surely better to get us to change rooms? Clearly not.
Breakfast was okay but not overly great, nothing really appealed to me apart from the tea. If you like bread and cheese and cake? you will be okay.
Swimming pool was alright but there were not many sunbeds so a bit limiting when you have a group of 34 people who want to chill out after 2 days in the mountains.
I asked for a iron and iron board on the last night but the hotel didn't have one. I find it hard to beleive that a 4 star hotel didn't own one iron board. The phone in the room didnt work so every time we had an issue we had to walk to reception. There was no shower curtain so everytime I had a shower the bathroom got utterly soaked!
All in all a bit of a dive, NOT a 4 star hotel (more 2 stars) but okay when you are urgent need of some decent sleep.
Ps, The main city centre is quite close so about 15 minute away in a taxi. Its quite interesting walking around there with some nice roof top resturants.
- Official Description (provided by the hotel):
- Imperial Plaza Hotel is an exquisite hotel, centrally located with rooms opening to views either of the Marrakech city with the backdrop of Atlas Mountain or of the lush green hotel courtyard. A fully serviced hotel with facilities for both business and leisure travelers with its location making it an ideal hotel to discover the rich culture and tradition of Morocco. ... more less
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- Also Known As:
- Imperial Plaza Marrakech