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“Sanctuary in the chaos of Marrakech” 5 of 5 stars
Review of Riad La Porte Rouge

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Riad La Porte Rouge
3.0 of 5 Hotel   |   48 Derb Jamaa | Bab Hmar, Marrakech 40000, Morocco   |  
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Ranked #39 of 460 Hotels in Marrakech
London
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Sanctuary in the chaos of Marrakech”
5 of 5 stars Reviewed April 12, 2013

Riad La Porte Rouge is down a little alleyway off a busy road and looks rather inconspicuous from the outside but once inside the Riad opens up and you are filled with a sense of calm opposed to the busyness of life outside.

Our host Karen was very welcoming and we were given complimentary Moroccan tea and a selection of delicious dainties that looked homemade. She also took the time to point out highlights on a map and how to get to the main square and Souk from the Riad.

The room we stayed in was called Warda, a large room, with gorgeous décor and a lovely red theme.

We decided to walk down to the main square Jemma el Fna late afternoon to check out the shops and food stalls. Immediately upon exiting the Riad a young Moroccan boy of about 8 attached himself to us to show us the way. Unfortunately we can only say hello, thank you etc in French and he didn’t understand or didn’t want to understand English so we couldn’t get rid of him. He came with us half of the way and then asked for 1 Dirham which we gave him so he would leave.

Jemma el Fna is very walkable from the Riad, it can look a bit daunting as there seems to be no sign posts but take a map for a layout of the streets and you should be OK, it took us about 20 minutes.

We were originally booked into Riad La Porte Rouge for two nights but after underestimating how long and tiring it would be to drive from Merzouga back to Marrakech in one day (about 8 hours) we broke our journey on the way back which left us one night in Marrakech. We had made a non-refundable booking through Booking.com so knew we would not get anything back for the unused night. However Karen organized us complimentary taxi transfers from the airport and back, which she was under no obligation to do, so we certainly appreciated that.

On our last day we had lunch at the Riad before our flight. We had a vegetarian tagine and beef and prune tagine, both came out piping hot and absolutely delicious. The breakfast was very good too.

On the roof there are tables, sun loungers and a hot tub which we would like to have relaxed in but didn’t have the time.

We highly recommend Riad La Porte Rouge.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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385 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
London
1 review
5 of 5 stars Reviewed April 7, 2013

Riad La Porte Rouge was such a beautiful and welcoming place to stay. Everything about it exceeded expectations and felt like a second home. Our transfer was waiting for us upon arrival at the airport (albeit 2 hours delayed!) and we were greeted with a warming smile, incense, mint tea & pastries and a run down of things to do by the lovely Karen.
We were instantly at ease (after pulling up outside an alley way) all is safe in this area, whether day or night, and green taxis can be arranged by hotel staff if and when needed. This is advised as alternative taxis do not use a meter and make the most of hiking up the prices for tourists!
I was a little unaware of our distance from other sites but I actually preferred being out of the way as the busyness of Marrakech can be a tad overwhelming. All taxi rides took around 15mins to get to our locations which isn't too far anyway.
Under Adam and Karen's advice we opted for a day trip excursion to see the Atlas Mountains for 1600 durham. The sights were breathtaking and our driver Yasiin was a great host. Between 7 of us it made for a very reasonable trip.
Food and drink in the riad was lovely - we had our breakfast most mornings on the relaxing roof terrace (fresh orange juice, mint tea and a selection of pastries and jams); dinner in the homely dining/living room (chicken/beef/mince tagine, baked apple dessert); and cocktail hour from 6pm for 6 euro (margaritas, caphrina, and mojitos) were a sweet addition to our meals. All very reasonable in price and tasty.
The rooms were so beautiful, I shared the grey colour schemed room with a friend and it was just the right size. We each had a perfect sized closet, a huge open shower, and it was decorated with artefacts I now want to own! It felt very authentic and comfortable.

For fear of rambling on much longer, I will finish by saying I would most definitely stay here again and will be recommending Riad La Porte Rouge to anyone coming to Marrakech. The riad and the staff (Karen, Adam, Said, Mustafa, Yasiin, and the ladies whose name I didn't catch) made our stay even more worthwhile. Thank you :)

Room Tip: Salwa is a beautiful room with great light. Directly under the roof terrace so potential for a littl...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 6, 2013

We stayed at La Porte Rouge Riad from Fri 29 March - Wed 3 April and it exceeded all expectations. From initial contact via email Karen was very, very, helpful. I found it by going through all the TripAdvisor reviews & finding something within our tight budget!

We arranged a transfer with Karen (she offered this to us for free) but our flight was delayed by 2hrs. I emailed Karen before we took off to let her know and when we arrived at Marrakech airport our transfer was waiting at arrivals (we were scared they may not have realised!)

When we parked up on the main road we were dubious at first - it seemed very busy and we had to walk down 2 alleys to get to the Riad door. But as soon as we walked in our worries were over. The riad was simply beautiful and felt homey - the decor, the smell of incense burning etc. We were welcomed with fresh mint tea & Moroccan pastries (yummy!).

We were a group of 7 females looking for a relaxing and chilled break. On the first night there were 5 of us staying in 2 rooms - Hiba & Argana and the next night our 2 friends joined us so we had Hiba, Argana, Salwa and Chadia. The rooms were all decorated in different Morrocan styles & colours and they were perfect in size. No issues with dirt, beds being uncomfortable etc they really were great! The shower gel provided smelt very nice! Rooms were cleaned every day.

We had breakfast on the roof terrace almost every day - this was our fave part of the day as the sun shone on us and we had fresh pastries, mint tea, crepes, yoghurt etc. It was a very "sweet" breakfast and we would have loved to have had some cooked eggs or something savoury etc but this was not a major problem. You can see the Atlas Mountains from the rooftop. We also ate dinner at the riad twice and it was very nice - the tagines cooked fresh and only 8.50Euro for a main meal also great main + dessert/3 course meal deals. The riad also had a fab open bar for only 6Euro per person and this included unlimited sangria, caprinhas and mojitos. We loved the sangrias Moustafa prepared for us! Great value & way to unwind/start the evening!

We never got the chance to use the jacuzzi as we were so busy but we had massages - 30Euros for 1 hour and 20Euros for 30 minutes - the 1 hour massage did not last a full 1 hour (more 45 mins) but it was a good massage nonetheless.

We arranged a 1 day excursion with Karen to be taken upto the Atlas Mountains, Orika Valley, visit a Berber village, visit to the lake etc. This was 1600 dirhams for 7 of us which was good value. We were driven by Yassine for the whole day and it was a great trip. We wish we had known that the additional guide to the waterfalls was extra as we didn't have enough money for this...

The Riad is approx 15 mins walk from the main square. It's an interesting walk but once you have done it once it's very easy and a taxi is not needed. We actually preferred the location of our riad, away from the real hustle & bustle and more relaxing and peaceful.

On the first day Karen arranged a "green taxi" for us (metered & official) to Jardin Marjorelle. On the way back we tried to get a "normal" taxi but they were not metered and were saying extortionate prices! I called Karen and asked for her to arrange for 2 x green taxis to pick us up instead and she obliged.

The kindness and hospitality of Karen, Syed, Moustafa, the housekeeping team and Yassine was second to none. None of us would hesitate to visit again - it's perfect for groups of friends and couples (it's very romantic!) - i could imagine that it's possible to rent the entire riad which would also be great for a special occasion etc.

The riad has free wifi which is also a big plus :)

Room Tip: Take the Green Taxi number from Karen to avoid being ripped off by other taxi drivers. Take extra d...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 30, 2013

My wife & I have just spent 4 nights at Riad La Porte Rouge & enjoyed our stay very much.
We had the small bedroom on the ground floor out of choice because it was the cheapest,it was very nicely decorated as I believe are all the rooms, it may be a little compact for some but it suited us fine. It is a little noisy in the morning as you can hear breakfast being prepared but again you get what you pay for. All in all we thought the riad was great value, it has a lovely relaxing atmosphere with beautiful decor, soft music & soothing fragrances. We were lucky to have good weather & so ate our lovely breakfasts up on the roof terrace which is also a nice place to relax, the Jacuzzi being a nice extra. We ate at the riad a couple of times, the food is very good.
Karen is a very nice lady & very accommodating, we found all the staff friendly & helpful.
Location wise the riad is a little way out of the center but once we got used to the route we did not find it to much of a problem to walk, day or night, the staff will organize a taxi for you if you do not want to walk & they are very reasonable price wise. All in all we found all the other delights of La Porte Rouge far out weighed the location issue.
Once again we would like to thank Karen & all the staff at La Port Rouge for making our our first visit to Marrakech so enjoyable. Joe & Helen Jones.

Room Tip: All rooms looked great, maybe upstairs rooms a little quieter.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed March 29, 2013

Myself and 19 year old daughter have just returned from a four night stay at the riad.We both agree it is the most wonderful and relaxing place to stay.The traditional decor is beautiful and the smell from the incense in the courtyard is lovely .The owner and staff provide the best customer service that we have ever experienced and the food is excellent.The riad is just a short walk to the main tourist area and main square and the walk was always very interesting .This was our first visit to Marrakesh and and we normally stay in larger chain hotels on holiday but have to stay this is without doubt the best place we have ever stayed in.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laporterouge, Propriétaire at Riad La Porte Rouge, responded to this review, April 2, 2013
Thank you very much for your very nice review, it makes me very happy.

Our only desire is to satisfy our customer , I am delighted that this has been the case for you.

Looking forward to see you maybe a next time....... Inchallah !!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

I had an amazing time at the riad. I stayed in the twin room on the ground floor by myself but they pushed the beds together so i had a double bed to myself all the same. Granted it may get slightly noisy if other guests talk loudly outside in the courtyard but my stay was lovely nonetheless.

The breakfasts were very delicious with slight variations each day so I got to try different Moroccan breads and pastries every day with a selection of honey and jams. The juice is very fresh and cool and even coffee was great.

The decor of the riad is absolutely beautiful and they also burn very pleasant smelling Moroccan incense in the courtyard which provided to the traditional Moroccan ambience.

I felt extremely welcome and well taken care of by the riad staff, being a solo female traveller. They gave me great advice upon arrival about sights to see and where to go and Moroccan food, and had all the necessary transport arranged for me personally catered to my needs.

The riad would be very difficult to find for any first-time visitors so I strongly recommend having airport transfer booked beforehand with the riad- it's the best way to get there.

Special heartfelt thank you to Karen and Saeed and the rest of the riad staff for such a fantastic time.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laporterouge, Propriétaire at Riad La Porte Rouge, responded to this review, March 26, 2013
Thank you very much for your nice review.

I m happy that you enjoyed your stay at the Riad.

It was a pleasure to receive you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed for seven nights at the beginning of March and just loved it. The Riad is traditional and comfortable and the staff are extremely friendly and accommodating. A special mention to Mustafa for whom nothing was to much trouble even serving us dinner undercover on the roof terrace in the gentle rain. The Riad is an 'interesting' 10 minute walk before you reach the first tourist traps and a further 5 or 10 minutes to the main square. We walked there and back every day even late at night with no problems.
If you are looking for a real Morrocan experience then this is the place to go. Great Value, good food and comfortable accommodation.

Room Tip: Ground floor rooms can be noisy as they are situated off the main courtyard so first floor rooms pro...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad La Porte Rouge

Address: 48 Derb Jamaa | Bab Hmar, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#12 Spa Hotel in Marrakech
#14 Family Hotel in Marrakech
#39 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad La Porte Rouge 3*
Number of rooms: 7
Official Description (provided by the hotel):
Close to the Palais Royal gardens and 15 minutes walk from the legendary Jamaa Lfna square.Recently restored in the respect for the traditional morrocan architectureHospitality, comfort and service, perfectly define the Riad La Porte Rouge.You can dream in its shady patio, sip tea with mint in its morrocan lounge or refresh yourself in its moorish pool.Very quiet, a magical place that will allow you to rest in peace in the lounge or the beautiful terrace with views of the atlas, or around the patio lively murmur of a fountain bathed in rose petals, tea mint at nap time, not to mention spicy tagine or a magical light candles and dance. Real sensations that will make you sway to moments of pure well-being!For your convenience, seven different rooms , all equipped with bathroom and air conditioning and a safe . And also a jacuzzi on the terrace.A helpful and attentive staff will accompany you during your stay, to make it unforgettable. ... more   less 
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Also Known As:
Riad La Porte Rouge Hotel Marrakech
Riad La Porte Rouge Marrakech

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