Let me start by thanking the lovely staff, all of them with no exceptions! all those who we met we very nice, very helpful and and always happy to help, so thank you for making our stay so nice (Aziz, Abdullatif, Jihad the driver, Khadija and her colleagues). We had booked two rooms, initially in the Riad, but after one night we moved to the Kasaba, on a B&B basis. The breakfast is basic traditional Moroccan, but was good enough to start the day. The best thing about the breakfast was the fresh orange juice. The food in general is not Morocco's strong side, which was reflected throughout the week we spent in Marrakech. The place itself is about 30 minutes from the city, although this can be a good thing as it provides some quiet atmosphere, but on the negative side there is no shops or restaurants nearby. You are simply trapped. In all of the hotels or B&B I stayed, a kitle, coffee bags and tea bags are provided as a standard item in the rooms, in this place there isn't and you will have to pay for any tea or coffee. I read that some gusts were offered a welcome tea, we have not been offered any welcome tea. Although the hotel provides free of charge pick ups and drop offs from and to the hotel/city, this option is available only once at 11am from the hotel and 6pm from the city, any other time is charged. For those who stay 2-3 nights, not a major issue, but for us who stayed a whole week with two rooms that after a discount cost us over a £1,000, we were expecting some gestures of good will. I understand that the staff is restricted to a certain rules, so I have no criticism against them whatsoever.
The rooms were ok, good night sleep (not in the first night in the Riad), but the rest of week was ok. The swimming pool, although a bit heated, the water was cold. I did not dare swimming, the kids had a one or two goes. Apart of that, the swimming pool is a very good size and I am sure in spring and summer times it can be great.
The bathrooms are basic and a bit old, but clean.
If you ask me whether I will stay again in the Kasbah Dar Ilham, sadly my answer is no.
- Official Description (provided by the hotel):
- In a stunning natural setting, facing the Atlas Mountains, the Kasbah Dar Ilham welcomes you to an unpretentious luxury that combines Moroccan knowledge with the modern comfort of the services provided. Alain and his devoted team, attentive and discreet, welcome you and will turn your stay into an unforgettable experience. Luxury and simplicity: The utmost luxury resides in life's simple things and happiness is the combination of all small pleasures, like relaxing by our wonderful swimming pool of 72 x 26 ft, heated in winter for your greater comfort, or enjoying your well-being in our Jacuzzi for up to 6 people. Enjoy a delicious breakfast under the arches or in the terrace and discover the wonderful cooking concocted by Aicha and her team. You can also choose between a numerous range of different additional activities available, like golfing (3 courses just 15 minutes away), horse riding, SUV riding, jet skiing, quad, kart racing and many others. Marrakech's well-being: Your stay wouldn't be complete without a special moment for yourself in which Nawal, our beautician/masseuse will make you discover the advantages of a traditional Hammam and the secrets of numerous cares and Oriental massages. Everything here is made for you to have pleasant moments, to discover the traditions and the culture of Morocco, and to make you leave full of charming memories... So that you come back! ... more less
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