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“lovely hotel for a short trip” 4 of 5 stars
Review of Ryad Mogador Menzah

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Ryad Mogador Menzah
4.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #420 of 465 Hotels in Marrakech
manchster
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“lovely hotel for a short trip”
4 of 5 stars Reviewed June 5, 2011

Recently when to this hotel with the girls the hotel is good....it's about 5-10 mins in a taxi from the markets don't pay more than 10dir...breakfast is the same everyday but nice enough. We booked for 3 girls the rooms are 2 beds & 3rd bed is the settee which is big enough thou..We got a good deal on the spa & really enjoyed it & it's not expensive. Swimming pool isn't heated so was absolutly frezzing.
Struggled to find where to go out at night as the main square had just had a cafe bombed so didn't want to go in there, there are a few nice resturants round the hotel & a night club..we didn't go to pacha as we'd heard it was really expensive & the rest of marrakech is cheap!!! when you get to the markets the first stalls are really cheeky with the prices & you want to be paying about a third then we found the further in it was about half...when your leaving you have to change your money back & this isn't made aware but once you've gone threw the gates duty free doesn't even accept local currancy, so minimise how much you change at end of your holiday as when we got to the airport they wouldn't change it back to english!!!!! we had to change it to euros and all lost about £15....

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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155 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Tokyo
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 21, 2011

Third stay at the Menzah and still quite pleased with the overall value: we paid $85 per night (approx 53 pounds = 60Euros) for a spacious family room. Before booking, I considered at several alternatives in the Hivernage area which is about a 5 minute walk on the other side of Avenue Mohammed VI. Due to budgetary constraints, I limited myself to properties that would have cost between $100-$140 per night (62-88 pounds, 70-98 Euros) - there are several places in the area that would have cost many times more. While Hivernage is a nicer area and 5 minutes closer to the medina by foot, I decided to stay with the Menzah for the value is represented: larger rooms (equipped with a small stove/ fridge), access to a nice pool, free wi-fi in all rooms etc. for $85 per night.

Not sure if other reviewers have mentioned but because the Menzah is somewhat out of the way, it is very quiet. Perhaps we've been lucky on three occasions but noise has never been an issue and indeed we enjoyed deep, refreshing sleep.

We may also have been fortunate on another account - dealing with the hotel staff. On each visit, we've had small things that weren't quite right: AC or stove (hob) not working properly, not enough towels or pillows, etc. In every case, a maintenance person (or someone from housekeeping) was sent up to fix the problem or deliver towels etc. If the AC/stove/fridge remained problematic, we were shown other rooms and asked to choose one.

The hotel staff (which has not changed since my first visit in 2009) have always been friendly, helpful and responsive. English is not their first language but most, if not all, are sufficiently competent to handle routine inquiries. As is the case most everywhere, I think, the attitude with which you approach them will be reflected back in the way they respond to you. I would only summarize this portion of my review by saying I've been lucky - the staff, especially Noureddine, did everything possible to make our stay relaxing and enjoyable.

Final comments: as was the case during my first visit, I noted many local (Moroccan) travelers choosing the Menzah. I also noted many more non-Moroccans on the property.
For sure, it is not a 5 star hotel, is not located just outside the medina walls and there are no fabulous restaurants within walking distance. Nevertheless, I continue to believe that it provides good value for the money. ( As in prior years, we took the local buses (numbers 11 and 11b) from the Royal Mirage Hotel - 5 minutes by foot from the Menzah - into the medina area. We also ate at restaurants in town and only used the stove to boil eggs.)

Feel free to contact me if I can answer specific questions.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samoens, France
Top Contributor
60 reviews 60 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 10, 2011

Great value for money when booking through booking.com.
Very nice hotel, great pool and lounging area. Rooms are large with comfortable beds, good kitchens and bathrooms.
Staff fairly inefficient but seemed to be their way! Nice buffet breakfast, hot and cold with a good selection, not included in the room rate.
Stayed here on two different occasions, would happily stay again.
Good location, half way between the new commercial area and old town.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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derby
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 23, 2011

We stayed here for a week recently. When we arrived they had upgraded us to a apartment/room from a studio which we were pleased aboout. After entering the room we realised that it had not been cleaned since the last occupants - the sheets were dirty, the toilet had not even been flushed let alone cleaned and the patio door to the balcony did not lock. We went to speak to some one at reception who sent someone up to give us new sheets but that was all they did.
The maintenance man came to loook at the door, said he would be back and we didnt see him ever again!
Throughout the course of the week the cleaners did come into the room but did not actually clean anything! They did however help themselves to our conditioner, 200 Dirhams from my purse, a top, nail varnish, some food and tea bags.
In general the staff were not too bad apart from a man who sometimes ran reception who was extremely rude and waved us away with his hand on the several occasions we had to go and tell him the toilet would not flush (4x during the week!)
The pool was lovely and the best thing about the hotel. There is also a great place called Cafe Lobo around the back of the hotel which had really nice and reasonably priced food.
Over all I would not recommend this hotel, it looks cheap and cheerful but if you like to keep your belongings then go somewhere else!

  • Stayed April 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 22, 2011

we enjoyed our stay here. The staff were polite and helpful. We had a one bed apartment for 4 and, as mentioned in other reviews , two people had to sleep on the sofas. These were comfortable, although we had to ask for sheets. The self catering facilities - fridge, toaster and 2 ring hob, were useful but they did not provide enough crockery and cutlery for 4 people ( We probably could have asked for more). There is a supermarket (mainly French foods) near Place Liberte. We walked into the medina every day - it took about 30 minutes.
If staying here I would recomend you bring a travel kettle, camping mugs (there were only small teacups in the cupboard) and shower gel and shampoo as we only got 2 little sachets of each per day - not enough for 4 people.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington DC, District of Columbia
Top Contributor
150 reviews 150 reviews
64 hotel reviews
Reviews in 74 cities Reviews in 74 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed April 10, 2011

On the upside, the rooms are large, the beds soft, and even without the AC on the temperature is not oppressive. The AC works well, and even though the wireless theoretically only reaches the ground floor, you can occasionally connect on the fourth.

The hotel is let down by its staff and amenities, however. The restaurant has limited range and mediocre food. The spa is expensive and the treatments are sub-standard. Worst of all, however, the reception staff ranges from inattentive to downright rude: we never waited less than five minutes for someone to ask to help us, even if we were standing in front of the desk and there was no line. Reception would not call a cab to take us to our next destination: they said that they only call cabs if you are going to the airport.

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sunderland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2011

I've not long returned from my first trip to Marrakech. I stayed with 2 friends at the Ryad Mogador Menzah. To put the good value into perspective, we only found this by chance and at the time we were about to book into a hostel which would have actually been fractionally more expensive.

Even after booking we did have a few concerns, thinking that the deal was too good to be true. We only paid £120 between the 3 of us for 3 nights accommodation in a self catering 1 bedroom apartment, booked through Hotelopia.com. When we arrived at the hotel, there was a delay of only a few minutes from checking in to being shown our room. As soon as we entered we realised what a good deal it was. The rooms have traditional decorations, with big swooping curtains. We had twin beds in the bedroom, with room for three more to sleep in the living room. All beds and sofas were extremely comfortable. As mentioned in other reviews, the hotel is part of a larger building with half being the hotel, and the other half made up of apartments in which the locals live, each area having it's own pool.

Even with Moroccans form other cities visiting the hotel, it was still relatively quiet and as we were among a small number of foreign visitors, it did feel like we were amongst the locals, even when back at the hotel, Just the setting we were after.

The hotel offers breakfast for around £5 per person per day. This is a buffet breakfast of traditional Moroccan fare, but anyone eating breakfast in continental Europe wont find to too unfamiliar. We fond this good value but I would also recommend having breakfast in a cafe in town at least once during your stay.

The hotel is approximately 2 miles from the Djemaa el Fna, which is quite a nice walking distance. Marrakech is entirely flat within the greater city area so walking should be possible for most. We did around 10-12 miles per day when we were there. It is also just over 3 miles from the airport, which means that you should be able to get a taxi for around 100 Dirhams (approx. £8) but please do agree the price before getting into the taxi. Once in, we had to haggle down form 250 Dirhams.

Some other reviews have cautioned about the confustion over the hotels location. The area it is within is Ryad Mogador, which is why there are a lot of similarly named hotels. Providing taht you specify that this is the Menzah, you should have little trouble finding it. It is located on avenue Mohammed VI, but that is the same location for all of the other Ryad Mogadors.

Lastly, I would have to say that the staff were excellent. Not all are fluent in English, but if they struggle to be of assistance, they will always find a colleague who can help. It also helps if you can speak a little French too.

That's my review of the hotel but if you'd like to read a brief guide I have on the basics of Marrakech (the little things that I struggled to find before going) you could read my blog review on http://chrisv1977.wordpress.com/2011/01/29/guide-to-marrakech/

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ryad Mogador Menzah

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#162 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ryad Mogador Menzah 4*
Number of rooms: 197
Official Description (provided by the hotel):
Located a 10-minute walk from the city centre of Marrakesh, the Ryad features a spa and offers air-conditioned studios. Guests can enjoy the hammam and the outdoor pool. The studios at the Appart Hotel Menzah all feature balconies and private bathrooms. Each has an equipped kitchenette and a mini-bar. Free Wi-fi is available in the hotel's common areas. Guest of the Ryad Mogador can enjoy a relaxing massage, or sunbathe on the poolside terrace. Ryad Mogador Appart Hotel Menzah offers a range of services, such as an on-site currency exchange and a tour desk. The Menara Gardens are 2 km away and free private parking is also available. ... more   less 
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Also Known As:
Ryad Mogador Menzah Hotel Marrakech

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