Location is great down a few alleys , very close to Jema al Fna..about a 7 minute easy walk. There is 24 hr parking available very close by if you hired a car. Motorway links are very accessible. Loads of restaurants nearby to choose from and ATM's to withdraw cash if you need.
Luc and his staff are extremely wonderful and go out of their way to serve you. Muhammad in particular is a gem...polite and humble, ever ready to help. He is always available to help no matter what the time.
Luc made sure he kept in contact with us before our arrival and sent out Muhammad to fetch us when we arrived in Marrakech to guide us to the Riad. They handled all our luggage and gave us a first class welcome even though we got there past midnight.
The Riad served us breakfast no matter what time we got up and you could choose to be served in the roof garden or the dining area downstairs. Breakfast had the traditional breads, freshly squeezed juices, mint tea, hot chocolate, fruit salads, jams, different cakes everyday and cereals.
Rooms are super clean and serviced everyday, the bathrooms are quite luxurious and spacious. They provide thick bathrobes and high quality towels (towels changed everyday). Each room has an air-con and you can regulate the temperature to be comfortable.
The service is very personal and every guest is made to feel welcome. The female staff even washed some of our clothes without charging. They offered to book us into the hamam and massage the first day we arrived.
The Riad is so safe that our kids, who are 13 and 11 years preferred to stay there while we went out shopping. The staff took care of them and served them complimentary cakes and tea while we were away.
Wifi/Internet is free and there is good reception. We definitely recommend this beautiful Riad to everyone where you will get a warm reception a comfortable stay and great customer service.
You come as a guest and leave as a friend.