This Hotel was chosen because of a good all inclusive offers, without too much research. On arrival Check in was painless and polite, once shown our rooms we were all pleasantly surprised. We could not fault the room with narrow walled Garden view. The corridors are very dark at night and not all of the lights work so take a torch if you need to.We had heavy rain (we didn’t pack wet weather clothes) the first couple of days so we was confined to the Hotel having to take advantage of the only bar open. This was next to the main Buffet Restaurant (the indoor SPA pool was made available Gratis during the rainy days if we chose to use). The choice of Drinks was Local draught lager (gassy but good), Red, White Rose wines, usual cheap local spirits (Brandy, Whisky, Gin, Vodka, etc), Cocktails and vended mixers so take advantage of your Duty Free allowance if you fancy a decent Nightcap. Coffee, teas and afternoon snacks were also served in this area. I think this Bar was designed for meeting/waiting before and afternoon meals, because the music was on a constant loop that repeated day in and day out. In the evening a two piece band performed and the Animation Team put on a Show in another area of the Hotel. The Pool areas are very comfortable. The Buffet Breakfast Omelette station was first stop in the morning, we was very polite to the Chef but noticed that most people (all nationalities) were very impolite when ordering. ‘Made to order’ Pancakes, fruits, yogurts, Breads, Toast, cheese and cold meats and 2 cereals were also available. There is a choice of self service Breakfast Coffees and teas, soft drinks, Water etc. The Buffet Lunch and Dinner were your basic trays of food (different main options) that had something for everyone and Salads, pizzas, Soups, Pastas, Tagines, cheese etc.. and themed nights, we enjoyed it when was in the Hotel. If we didn’t get served a bottle of water when we sat down or didn’t have enough cutlery or Glasses on our table we didn’t wait, we just got it off another table and the water from the Waiters tables (smiling all the time), this approach may not be practical (and may be considered rude) during peak season so get into the restaurants early. Some crockery was chipped so we didn’t use it, most people just didn’t notice or mind. It is easy to book the shuttle, this can be booked to the left hand side part of the main reception, there is a sign that show you the times to and from the main square, pick your times and book it with the dedicated receptionist who sits next to the sign (again we was polite but noticed that most other people were very rude [out of their comfort zone?). The shuttle drops you off near the biggest tower/minaret in front of the main square [Jemaa el Fna] (use it as guidance to get back) be careful crossing the roads. The Medina and Souks are great, take usual safety precautions and don’t talk to 'would be' unofficial touts (they get in your face but ignore them, its hard because we are polite but you have to). Everyone wants your money, even if you take a picture, women / girls beware of having their hands smothered with brown muck by Henna tattoo women trying for your trade, this can be also be a distraction as other people surround you. Once you are aware, this place is great and we will be going back again, especially in the evening just after sunset for the food.In the Hotel, Keep an empty small water bottle (or travel mug) so that you can top it up from the water stations when passing, we found that the restaurant ran out of water and water is not left in the room. WiFi is Free, coverage can be a bit erratic at times but you get there in the end. The TV had 2 (English speaking) Movie Channels [and BBC World news] which is handy for when in room. Don’t forget to pack Sun lotion/After sun as this is very expensive. Check your Local Tax receipt we was charged for another Guests payment as well? , we got refunded (fingers crossed) lucky we kept all receipts. This is the first time that we have stayed all inclusive in Marrakech and it was mainly to have a back up plan for Food and Drink, without having to hunt it down, because we had younger guests travelling with us. On reflection we would choose to stay nearer to the Medina and New City within walking distance on the Shops Restaurants and everything the Medina offers, this Hotel is great but we just enjoy having the option of taking a stroll whenever we want out of the resort.
- Official Description (provided by the hotel):
- Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 3 km from Marrakech Airport and offers views of the Atlas Mountains. A flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned suites. Each modern suite has a separate seating area and a marble bathroom. Mediterranean, Moroccan and international cuisine are served in the 3 restaurants, 1 of which offers an Arabian-Andalusian orchestra. Enjoy a drink in Esplanade jazz bar, and an American breakfast is prepared every morning. Eden Andalou Aquapark & SPA also has a heated indoor pool and an aqua-park with a supplement. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from the city centre and Jamaa El Fna Square is 5 km away. ... more less
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- Also Known As:
- Eden Andalou Spa And Resort
- Eden Andalou Marrakech
- Eden Andalou Hotel Marrakech