My mum booked this for a minibreak. Billed as 5 star hotel all inclusive. We were bit shocked on arrival we had to pay local taxes no one had told us this and we have nor had to pay this before. There could be more english speaking staff as it could get confusing with language barrier but overall they always tried to help. Very efficient when we rang from our room to send workman to fix things. There needs to be more information displayed to guests. Would describe as three to four star. Interior stunning as you arrive. In dining area curtains need a clean and overall we just felt the building needed bit of attention looked bit dirty outside in places. Rooms were spotless though cleaned day and the two fluffy blankets were lovely. Gift shop manager bit petty when mum was short ten dirhams so not happy wth her. Everyone else annimation team and staff helpful and friendly. Very disappointed free Italian meal no atmosphere hardly anyone in there and revolting starter smothered in too much oil made us choke main meal ok but lukewarm one waiter and he looked like he coudnt be bothered. Swimming pool cold but it was early march. spa really lovely could have gone in every day but you pay for the spa pool which was costly. Food quite good but fairly basic. Entertainment good. Medina was great at night but we eould have liked to have more time looking in souks. They hastle you so much you just want to leave after a while when they are running after you touching you to buy things. Enjoyed my stay and good base for visiting marrakesh.
- Official Description (provided by the hotel):
- New concept in Marrakesh, the Eden Andalou Spa & Resort offers 6 magnificent riads, facing the Atlas mountains, in unforgettable Andalusia gardens, taking the mind back to the Hispanic-Moorish palaces of the 10th-century with its patios and fountains. ... more less
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- Also Known As:
- Eden Andalou Spa And Resort
- Eden Andalou Marrakech
- Eden Andalou Hotel Marrakech