There are several things i agree with from previous reviews. Expensive gym rates,poor drinks service at dinner, food not the best some times not as hot as it could have been and the fact that the holiday is sold with the hotel boasting 4 restraunts when in reality all inclusive customers can only use one. However taking the price of the holiday into account (about £400pppw) the value for money was excellent. The service (apart from drinks at dinner) was outstanding, very friendly. Everyone I spoke to at the hotel spoke alot better English than i did French and to be quite honest if you are going to a French speaking country and cant understand what is being said you should be brushing up on your French or at least purchasing a French phrase book to help you, not blaming Hotel staff for not being fluent in your language.
If i did have a major problem with the hotel it would be the Excel Tours office. Do not purchase an excurtion from here. Travel agents can be found just off the square in Marrakech (the legitimate ones have a liscence number) and sell th excurtions for a thrd of the price.
The rooms are clean and spacious. Our sheets were changed 3 times during the week and clean towels provided every day. We had a fantastic view from our balcony overlooking the pool and the Atlas moutains.
The location of the hotel im still undecided on. At times it felt great being away from the hustle and bustle of the city and at other times it would of been far more ideal to be nearer the centre. Without experiencinga hotel nearer the centre i would find it very hard to judge. Overall I was very pleased with what the hotel offered.
- Official Description (provided by the hotel):
- New concept in Marrakesh, the Eden Andalou Spa & Resort offers 6 magnificent riads, facing the Atlas mountains, in unforgettable Andalusia gardens, taking the mind back to the Hispanic-Moorish palaces of the 10th-century with its patios and fountains. ... more less
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- Also Known As:
- Eden Andalou Spa And Resort
- Eden Andalou Marrakech
- Eden Andalou Hotel Marrakech