Eden Andalou is a clean comfortable 4.5* (not quite 5*) hotel which needs little more attention to detail to make it to the next level (e.g replace chipped cockery, have menus in English as well as French, don't charge extra for the Gym)
Free hourly shuttle service to Marrekesh (15mins drive) - not many hotels offer this.
Onsite money exchange (offical rates)
Great sized rooms with excellent daily cleaning regime
Great view of the Atlas mountains
4 English channels on satellite TV ( 2 film/ 2 news channels)
Pleasent and helpful staff
Beautifully decorated reception/salon areas
Negatives: (don't mean to be picky but.....
£10 per person per day to use the Gym (not what you expect from a 5* hotel)
Aqua park was closed. Several parents with young kids had booked the Eden specifically for this facility-the hotel should specify when the park is closed.
Entertainment - very limited same singer 7 straight nights!
Birds flying into the dinning room - hotel staff shrugging shoulders "ce normal"- simple muslin curtain would have cured the problem.
No scales to weigh luggage (really!)
No shower screen (meant pools of water on bathroom floor every day)
Luke warm tea at breakfast (ask for tea in the adjacent Jazz cafe- piping hot!)
Overall a nice hotel with helpful staff.
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