We booked 3 nights through Groupon and were greatly dissapointed by the overall experience. Everything in the hotel required a 'coupon' and they make it very difficult for you to get this. We were mostly upset about the horrible shuttle service that ended at 8:30pm because it costs 15€ with taxi to get to town. This being said, the location of the hotel is horrible.
Breakfast and Dinner Buffet included - Don't waste your dinner eating in the hotel. You will end up wasting your stomach on westernized Moroccan food. The tangines were cold in a 5 star-hotel?!! Beverage is not included, so you will pay extra for a glass of water.
Location - It was nowhere near the old or new part of town. Expect to pay at least 15€ each way to get to town (Jamma El Fna) if you don't make it on the shuttle.
Spa - it was included in our groupon for a 30 mins massage for a couples massage. After the masseuse was done, they left us there in the oil until we ran out naked to ask what was going on. Hamann was ok.
Room - the room was the only thing that was ok. It was very spacious however, they gave us a double bed when we asked for a single king bed. There was no coffee or tea dispenser. We had to call room service 5 times to get a menu.
Overall, it is not a good value even if you think you are paying 1/10th of the price. There are a lot of hidden costs. Wi-fi, for example, will cost you 5€ for 20 mins.
- Official Description (provided by the hotel):
- New concept in Marrakesh, the Eden Andalou Spa & Resort offers 6 magnificent riads, facing the Atlas mountains, in unforgettable Andalusia gardens, taking the mind back to the Hispanic-Moorish palaces of the 10th-century with its patios and fountains. ... more less
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- Also Known As:
- Eden Andalou Spa And Resort
- Eden Andalou Marrakech
- Eden Andalou Hotel Marrakech