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“Ideal place to explore Marrakesh” 5 of 5 stars
Review of Riad Elizabeth

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Riad Elizabeth
Derb el Baroud 33, Marrakech 40,000, Morocco   |  
Hotel amenities
Ranked #16 of 461 hotels in Marrakech
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Ideal place to explore Marrakesh”
5 of 5 stars Reviewed December 28, 2009

We arrived late in the evening and John, one of the owners had already placed a reservation for us at a local restaurant (he did this because he knew most places book out). This style of hosting continued throughout our trip, anticipating our needs, but without any pressure, I felt like I could have easily gone to another restaurant that night but trusted John and the place was really good.
John and Elizabeth who run the place treat you like friends staying for the weekend. John personally showed us the way to the main square and made sure we understood our way around the maze of the medina and the souks.
The Riad was elegant and spacious and excellent value for money.

  • Stayed December 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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388 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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steffsurfuk
1 review
5 of 5 stars Reviewed December 24, 2009

Marrakesh is an amazing city - the sights, sounds and experience is unlike anywhere else we have been. Our trip there was made perfect by our stay at the Riad Elizabeth - the Riad is beautiful with stunning rooms and a fantastic location, John and Elizabeth are wonderful hosts who go the extra mile to make sure their guests are looked after and get the best out of their time in Marrakesh. From guiding us through the souks (and providing a map so we could find our way back again!) to booking restaurants and an amazing 'hammam', nothing was too much trouble. We can't speak highly enough of our experience. :-)

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2009

We had a fabulous time in Marrakech and enjoyed our stay at Riad Elizabeth, however, there were a few niggly issues that need ironing out.
Firstly the positives - communications for booking and arranging transfers etc couldn't have been been better, the riad is beautifully restored and is tastefully decorated, it's in a good location for the souks and is easy to find (once you've been shown the route!), the owners were very friendly and helpful in booking tables and a spa for us and in terms of value for money it's great.
However, I agree with the previous reviewer that the towels have seen better days and the rug in our room could have done with a good hoover. My bed was also very saggy indeed and most uncomfortable. I also mentioned to the manager a couple of times that the bedside light wasn't working and this wasn't resolved. Our room was pretty noisy as you could hear the tables and chairs on the roof terrace being moved around and every conversation taking place inside the riad - but to be fair, I think that's probably something that you'd find in every riad.
We ate in the riad twice and were served the same meal each time - delicious, but a bit of variety would have been good. The honesty bar was a good idea, but it would have been nice to know the price of what you were taking.
All in all, I would recommend Riad Elizabeth - but I hope they sort out the little issues.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tring, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 15, 2009

From the moment we arrived slightly shell shocked in Marrakech John and Elizabeth made us feel very very welcome. Nothing was too much trouble for them from the tour to the central square or booking a hamam for us. There were only one slight problem, the light in the bathroom was a bit tempramental, so a visit to the toilet in the middle of the light by candle light was a bit exciting. Other than that a great place and I will be recommending it to my friends. Thank you :-)

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed November 21, 2009

At the risk of sounding boring, after all the wonderful reviews we have read of Riad Elizabeth, this place is truly wonderful. The owners are exceptionally kind and helpful...even answering my (many) questions prior to the visit, and sorting out all our trip and restaurant requests.
The Riad is gorgeous, and John and Elizabeth do their very best to make sure you feel looked after. No request was too much trouble. The other guests were all really friendly too, and and spanned all age groups.
I cannot recommend Riad Elizabeth too highly. We will definitely be staying again if we return to Marrakech, and I have already been advising all my friends and colleagues to visit.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 16, 2009

My wife and I stayed here on a week long trip in Morocco. We stayed 4 nights in Fes and then 4 in Marrakesh, 3 nights were here at Riad Elizabeth.

Pros: The Owners (service!), Rooftop Terrace (an oasis in the city!), good value for money
Cons: Location, Aged Linens, Some Love It or Hate Style

First off, the owners, John and Elizabeth helped us plan our trip from start to finish. We were booking everything last minute and were having some issues finding nice places without spending a fortune. Elizabeth went well beyond what is expected and indirectly found us our lodging in Fes (see the riad, "Dar Melody"), found us another riad nearby for a night we couldn't stay at Riad Elizabeth, gave us a guided orientation in the souks, and much more. The other staff didn't seem to interactive much with the guests, except when serving breakfast.

The roof top terrace here was truly an oasis in heat of Marrakesh. There are sun loungers, café tables, and a circle of sofas/chaises in one corner around a fireplace -- many comfortable places to relax! There is an honesty bar with very cold drinks (a rarity here!) at very reasonable prices. One night we opted to enjoy the open air of the roof top and discussion with other guests versus finding a restaurant outside the riad.

Our room (Francesca was the name of our room, I think) was nice. The bed was comfortable, it had a great air conditioner, and ample closets (one with small safe.) The bathroom was similar to others we had in Morocco -- simple, on the small side, and with a stand-up shower in the corner. There was plenty of water pressure and hot water. One negative: both the sheets on the bed and the towels looked and felt a bit worn -- the sheets had some slight discoloration and the towels were getting thin in some spots. The rug in the bedroom looked like it needed a good cleaning. Given that Morocco has some serious water shortage issues, an ethical traveler should probably overlook this -- but we didn't have this issue at the other places we stayed.

The location of the riad is good and bad. It is very near a few major attractions (especially the Ali ben Youssef Medersa) and in a quiet area. The souks are between the riad and the big square (Djemaa el-Fna) -- we found that during the day when the doors were all open to the souks, getting between the hotel and the square (and many of your guidebook dining options) was easy. At night, though, the doors to the souks close in some places and it becomes more difficult to get around. Add to that the problem that as soon as you look the least bit confused or consult a map, you will be plagued with several youths who claim to know where you are going and the best way to get there. This was a considerable aggravation for us -- the kids don't take "no" for an answer and became increasingly aggressive with their tactics. We were told several times that way we were going was "closed" and that we couldn't get through only to find that was exactly the way we needed to go. I think the owners of the riad recognize this as somewhat of an issue and make a notable effort to arrange dinners at night and transportation to and from the riad. They made good recommendations and in general, we had good meals.

The overall styling of the place was modern and had some interesting touches here and there. Some of these, I liked and my wife hated -- others were vice-versa.

All in all, a great value for money, great service, great roof top, and everything else is average or better. Recommended!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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riadelizabeth, owner at Riad Elizabeth, responded to this review, November 29, 2009
We would like to thank you for all the positive remarks made about Riad Elizabeth.
We had already scheduled a linen buying trip, though all the sheets and towels are only 18 months old, we realise that they all need replacing.
The youths that are in all areas of the Medina looking for an opportunity to make money as unofficial guides can be very annoying, we have taken on board these comments and have arranged a meeting with the person responsible for our quatier, along with the chief of police, who will certainly have a strong word with the local children in order to put a stop to this practice.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
blackburn
1 review
5 of 5 stars Reviewed November 12, 2009

If you want peace, luxury, excellent food, charming & engaging staff who smile, sing and chatter as they go about their daily duties, giving the place a feel of 'home from home'. Hosts for whom nothing is impossible or too much trouble to arrange, a perfect location away from the hustle and bustle of the main square, but yet close enough to some of the main attractions, a rooftop terrace with sun loungers and 'honesty bar', a place to make new friends from all over the World.....then look no further because this is a true Oasis in the hot Moroccan desert. This was our fourth visit to Marrakech in the past 3 years, and the second to Riad Elizabeth during 2009. This is the place we come to in order to get away from the daily chores at home. It is a true 'bolt hole' for us....and the short 5 day break feels like 5 weeks.........we returned home refreshed .....albeit to the pouring rain and a temperature of 6 degrees ! John & Elizabeth are truly caring Hosts.....and their friendly staff are an extension to their philosophy of not only making you welcome, but to ensure you that they are there at any time to make your stay a happy & memorable one. A car meets you at the Airport (additional cost) and returns you on time for your flight home. The best tables are booked at several fantastic Restaurants (The Foundouk being our favourite), and Chez Pascal. Lunchtime 'watering holes' are Cafe de la Poste and Elite Restaurants along Mohammed V towards Gueliz.....but a must visit is the Kosybar in the Place des Ferblatiers close to the El Badi Palace.....sit on the rooftop with a bottle of wine and a plate of Sushi.....and watch the Storks fly overhead, and then land again on the Palace walls within a few metres of your table. We truly recommend a visit to Riad Elizabeth...you will not be disappointed.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Elizabeth

Address: Derb el Baroud 33, Marrakech 40,000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#18 Romantic Hotel in Marrakech
#50 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Riad Elizabeth is an elegant and chic riad located in the heart of the ancient medina of Marrakech. An oasis of style and a calm refuge from the feverish pace and excitement of the souk.British-owned Riad Elizabeth offers modern comfort and facilities whilst maintaining an air of exotic Moroccan charm and romance.The riad offers six en-suite bedrooms, each tastefully and individually furnished to a high standard. For your comfort, all rooms are equipped with controllable air conditioning/heating as well as crisp Egyptian cotton sheets, complimentary toiletries and an iPod dock. Just a short walk from the Medersa Ben Youssef and Musée de Marrakech, Riad Elizabeth provides everything needed to make your stay in Marrakech enjoyable and relaxing. ... more   less 
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Also Known As:
Riad Elizabeth Marrakech
Riad Elizabeth Hotel Marrakech

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