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“Excellent Service, Great Location” 5 of 5 stars
Review of Riad Elizabeth

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Riad Elizabeth
Derb el Baroud 33, Marrakech 40,000, Morocco   |  
Hotel amenities
Ranked #16 of 461 hotels in Marrakech
Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
“Excellent Service, Great Location”
5 of 5 stars Reviewed January 16, 2014

Even before we arrived, Elizabeth has already provided excellent service through emails. She was friendly and helpful, and helped with every detail. We had booked this Riad almost 7 weeks before our arrival, and Elizabeth had, besides helping with the room reservation, also recommended restaurants and spas for us. She had also helped us to make reservations at all the restaurants we wanted.

Upon our arrival via train from Casa, the Riad pickup was there, and our transfer was without a hitch. after 25hours, the last thing we needed was to fuss about getting to the Riad in the maze like Medina. Thankfully, we had the pickup arranged.

During the stay, Semira was as helpful and courteous as can be. This made our Honeymoon even better. she was always available and provided all sorts of assistance and even organised a trip to Ourika Valley for us. That side trip was actually the highlight of our Honeymoon!
Staff was always cheery and helpful, and that added to the charm of Riad Elizabeth.

Location wise, it was just 5-10mins walk to the Souk, and 15mins to the Square... you couldn't ask for a better location, its near the major sights, yet far away enough from the noise.

Great Find!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
everywhere
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 14, 2014

when we arrived at the airport the arranged pick up was there for us when we arrived at the riad the night manager was waiting on the street to welcome us and take care of our luggage
and so on
breakfast perfect
they really take care off you
a friendly atmosphere
merhaba welcome in arabic

Room Tip: every room is okay
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2014

We stayed here in January 2013 and returned a year later. For us this is in a perfect location in the Medina, near the souks and try the Terrasse La Medersa around the corner for a light lunch. We stayed in Olivia room which was clean and the bed remains the most comfortable we've slept in on holiday. The other rooms look lovely too. The staff are all helpful and Samira couldn't do enough to help us make the most of our stay. Elizabeth arranged our transfer from a hotel on the outskirts of Essaouira, the driver found it and was there on time.
We'll definitely be back!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 7, 2014

Do not hesistate at all to book Riad Elizabeth.

We were a group of 10 girls on a hen party and from the moment we contacted the Riad, John and Elizabeth were super helpful. They helped organise us tours and NYE plans, provided lots of suggestions for nightlife and even researched vegetarian restaurant menus for us, hammam bath experience (definately go with their recommendations)!

We bugged John and Elizabeth with lots of emails and they always responded straight away!

The riad itself is gorgeous just like the pictures you see on the website! Rooms are beautifully decorated.

The staff however is what makes this place great. Samira is fab, nothing was too much for her, from restaurant bookings, taxi services, phone calls at 2am! She has great knowledge!

What I loved was no matter what time it was (quite often 3/4am) Yousef would meet us at the taxi drop off point and take literally a 30seconds walk down a dimlit alley and walk us back to the riad. Even when we were leaving for bars restaurants at night from riad he would walk us to the cab!

All the staff went above and beyond and really made us feel safe.

The riad have recommended taxi drivers- which I would highly recommend they always drop you off outside your location (not streets away and expect you to walk), they are very honest (we nearly overpaid them once).

The cook made us a yummy traditional morrocan meal (definately recommend you try it) and each day their was a new menu for breakfast.

Perfect location- 10 minute walk to the markets/souk. I didnt find the streets noisy and slept fine

I will definately come back and stay here again!

Room Tip: All rooms are gorgeous! no need to select a specific one you will be happy with whichever!
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed December 19, 2013

The location of the Riad is perfect, just outside the souks and a short (15 min) walk to the main square (still enough time to get lost in but that is part of the experience you have to do).

The hotel itself is wonderfully cosy, with some beautiful details and amazing hospitality from the owners and all the staff - you are immediately made to feel as if you are in a home away from home and they can't seem to do enough to help or advise you.

They will cook great food for you if you wish to stay in, or do their up most to help you book a meal, or any activity in or outside the city.

I couldn't say enough to give the credit that this Riad, and all those who are involved in running it deserve. Fantastic stay.

Room Tip: I stayed in the lowest priced room (I think) on the ground floor (called Louise), and it was more th...
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hambleton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2013

Our first stay in Marrakech and so pleased we chose Riad Elizabeth for our accommodation. The owners and staff could not be more helpful, Samira kindly walked us to the souks on the first day to show us the way. Elizabeth booked a meal for us in the nearby 'Le Fundouk', again we were shown the way there by staff and also walked to the bus on the last day. We were given contact numbers in case we needed help booking a taxi.
Breakfast was served on the roof terrace and we chose to eat in the Riad one evening, We'd definitely recommend this.
It was a real experience staying in the Medina and would definitely recommend staying here. We will definitely return

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 9, 2013

Used Riad Elizabeth as a base for our travels around Morocco in December, planned to stay 2 nights, ended up returning 3 times. This is a great place to base yourself in Marrakech. Run by Elizabeth & John from the UK, and managed most efficiently by the charming Samira - they really cater for all your needs. This is a true service focused hotel. Samira & the team went out of their way to ensure we had a wonderful stay, with tips, insights and suggestions all part of the service and helped us plan our travels around Morocco as well as Marrakech. The Riad itself is smaller and intimate with 6 rooms, so guests are treated like 'family', with nooks to chill out, pool to cool off and a large roof terrace to enjoy the sun, sounds and smells of Marrakech. Breakfasts were fantastic with fresh juice, coffee, yogurt, breads, cakes and hot food that changed each day like pancakes/omelette. They have a great cook that can cater for dinners as well which offered delicious Moroccan cuisine. It is located in the heart of the Medina, but off the busier roads, and just a 10min walk to the souks that lead into the square. I can recommend Riad Elizabeth to all, specially if it is your first visit to Morocco. You will become part of the 'Elizabeth' family and want to return again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Elizabeth

Address: Derb el Baroud 33, Marrakech 40,000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#16 Romantic Hotel in Marrakech
#48 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Riad Elizabeth is an elegant and chic riad located in the heart of the ancient medina of Marrakech. An oasis of style and a calm refuge from the feverish pace and excitement of the souk.British-owned Riad Elizabeth offers modern comfort and facilities whilst maintaining an air of exotic Moroccan charm and romance.The riad offers six en-suite bedrooms, each tastefully and individually furnished to a high standard. For your comfort, all rooms are equipped with controllable air conditioning/heating as well as crisp Egyptian cotton sheets, complimentary toiletries and an iPod dock. Just a short walk from the Medersa Ben Youssef and Musée de Marrakech, Riad Elizabeth provides everything needed to make your stay in Marrakech enjoyable and relaxing. ... more   less 
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Also Known As:
Riad Elizabeth Marrakech
Riad Elizabeth Hotel Marrakech

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