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“Wonderful Marrakech” 5 of 5 stars
Review of Riad SACR

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Riad SACR
3.0 of 5 Bed and Breakfast   |   120 Derb Essnane Mouassine, Marrakech, Morocco   |  
Hotel amenities
Ranked #321 of 1,040 Marrakech B&B and Inns
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Wonderful Marrakech”
5 of 5 stars Reviewed April 18, 2012 via mobile

We had a very nice time in Marrakech. The riad was just five minutes away from the jamaa el fna and the souks. Kenza, the owner was very nice to us and gave us a lot of informations.

Our room was big (the blue one) and the bed was very comfortable. The only "bad" thing was, that we sometimes had only cold water for showering, but we didn't care much about this.

You can get your breakfast whenever you want, it was very good. By the way, a second jam would be good.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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151 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2012

Travelling to Marrocco alone the biggest decision in advance was where to stay. Here on trip advisor I got a really good feeling about this little riad, where all the rooms have their color. One hour after ordering I got an email welcoming me, informing med that I would be picked up at the airport. That service was just an indication to the helpfulness and warmth that awaited me in Raid Sacr. The wonderful hostess, Kenza, made me feel welcome and at home the time I spent in Marrakesh. As a really good friend she guided me around Marrakesh, showed me the important sights, helped me with the shopping and gave me the keys to understand the colorful chaos of the souks. She also organized everything connected to my travel plans to Zagora and Essaoeira, which saved me a lot of hussle. The riad is beautifully decorated, to the tiniest corner. The rooftop is a lovely place to have breakfast, to read a book and just chill. My room was upgraded without any extra cost, and both Kenza and Hassna did everything possible to make my stay as good as possible. On my last day I had massage in the sparoom, and I left Riad Sacr relaxed and happy, eager to come back.

All in all I found it easy to travel a as a single woman in Marrocco. People are generous, hospitable and helpful. Even so, my experience in Marrocoo would have been less had I not stayed in Riad Sacr. Thank you Kenza! Merci beaucoup, Hassna! I’ll be back -Stine

  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rawdon, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 16, 2011

This was my first visit in Morocco and I couldn't have found a better place to stay than the Riad Sacr. Everything was perfect and above all my expectations. I stayed there 8 days and was very pleased with my room and the location of the riad, which is close to the medina.

Kenza, the owner is absolutely wonderful!! I appreciated her helpful advices and her attentions. But more than that, her kindness and generosity made my stay an unforgettable one! It was like staying at a dear friend. Also, thanks to Didier and Ahmed for great conversations, and to Assna for being so dedicated and her great breakfasts! I miss you all and look forward my next visit!! Carole

  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayern
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2011

Dear Kensa,
we were very pleased to stay in your riad! Thank you very much for your hospitality and giving us such a familial feeling. It was really amazing to be on another continent and feel so comfortable.
We had great breakfast and mint-tea all the time we wanted. Our room was very beautiful and authentic with many gimmicks and small details. The riad itself is like out of a dream of "1001 night" with an amazing terrace on the rooftop.
We hope to see you again, and also greetings to your husband Didier!
Thank you for everthying!

Lena & Manuel from Germany

Stayed September 2011, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2011

If you are looking for a place to feel at home, this is it...
Kenza, the owner is the key. She is always ready to help and her advices are really helpful to escape tourists' traps. Her husband even took us to the local hamam (not the touristic health and beauty center you can find in any european city) for massages.
Dinner at the riad was great, the only thing is: you have to get your own wine...Kenza will tell you where you can get it, otherwise you can go Maroccan and drink mint tea.
Rooms and the riad are nice and the terrace is a great place to chill out from the long walks in the market's labyrinth.
At first it is a bit difficult to find, but the location is perfect as it is close to everything you need in Marrakech.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2010

Stayed here mid June for 2 nights and just have to say this like many other so called Riads in Morocco are not 'real' Riads. Just people's homes where they rent some rooms. That said it is difficult to find this place at first, there are no signs whatsoever directing you to it. Locals will jump at the chance to show you where it is under the guise of assistance, but they will always want money in the end. As is with all things in Morocco!
Our room smelled, and this smell would not go away. We mentioned this after the first night and asked to be moved to another room only to be told that it was supposedly full. The very nice girl who runs the place said she couldn't smell anything, but it definitely stunk in our room, and this would keep waking me up in the night. She put incense in the room for us which helped but once it had burnt out, it would stink again. The shower kept flooding. They unblocked it, it still flooded.
The people running the place are nice enough, breakfast is fine but the good thing is Kenza who runs the place gives you the good low down on what to do and not worth doing, where's good to eat and the real cost of taxi's etc. Definitely eat at the food stall she recommends, namely stall 14 at the night markets. All the Moroccans eat there, it's cheap, food is good and usually you have to wait to sit but it's well worth it.
Only thing about Marrakesh and Morocco generally is the constant hassle to look at Spice shops, rug places and other crap you won't likely want. And everyone always has there hand out for money all the time. Does get annoying!
If you stay here ask for one of the upstairs rooms, they are better. Ground floor there are two rooms and ours was one of these ones which was not the go.

Stayed June 2010, traveled as a couple
Was this review helpful? Yes 1
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London
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2010

Although this riad is located within walking distance of the main square and therefore close to the main tourist attraction, but I have to say that the positive ends here.

I travelled with my fiance's family in December 2009, there's 5 of us and we booked 3 rooms. We were greeted warmly by the lady who runs the riad, Kenza on the night we arrived. Upon checking in, we told Kenza that my fiance's dad is hungry and we want to know the way to the main square to find some food. (The riad doesn't prepare dinner unless booked in advance.) She insisted on us sitting down to have a chat and some mint tea first. We politely do so but kept telling her that we really would like to get going because it was already 9pm which is quite late. That seemed to have fallen on deaf ears because she was taking her time & chit-chatting away. We were not sure whether it was her way of showing hospitality but we had to interrupt her several times to tell her that we would really like to go get some food. Finally she was a bit annoyed and showed us the way to the market.

When we got back from the market that night we were requested to hand our passports to her, she said something about records for tourist police. We did so, thinking that she would give them back to us the next day after she has taken the details that she needs. But we didn't manage to get them back until the night before we checked out & she gave us a lot of grief as well!

We were ignored by her in the middle of a conversation when some french-speaking guests came back, she just put everything down and went and greet them. Definitely gave us the impression that just because we can't speak french we were not treated as nicely as the other guests.

My fiance and I are both professionals working in London, yet just because she hasn't heard of my job title before she appeared to have doubts about whether we are able to pay for our accommodation! We suspect that was one of the reason she held our passports for that long. Needless to say, we were not comfortable with our passports held by a stranger for that long and when we had trouble trying to get them back from her we nearly wanted to call the police! And she was never clear about why she kept our passports for that long.

Yes, it was that bad... Our experience left a bad taste in our mouth and we vowed never to go back again. Perhaps if you speak French you might fare better than us....

  • Stayed December 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sakrg47, Manager at Riad SACR, responded to this review, September 20, 2011
Thank you thank you and

Testimonials, comments, photos honor us. They allow us to improve ourselves to better you. Thus beautiful transformations have taken place in our Riad and already the positive effects are felt. All those of you who have not found a place with us please forgive us and we think we have to expand. But we want to preserve that little more than is the privacy of our meetings to make you feel really good in our Kingdom. In our team, full of dynamic newcomers and smiles for you as a legendary breakfasts. We too read your comments and draw from them lessons that will serve all our future visitors that we are eager to know. Our folklore evenings "Ya Mustafa" is a success thanks to you, so thank you, thank you and thank you!

Team Riad Sacr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Riad SACR

Address: 120 Derb Essnane Mouassine, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #321 of 1,040 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad SACR 3*
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