We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely lovely lovely” 5 of 5 stars
Review of Riad Douceur Mandarine

Save Saved
You added Riad Douceur Mandarine to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Riad Douceur Mandarine
3.5 of 5 Bed and Breakfast   |   10 derb blal riad zitoune jdid | Marrakech Medina, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #249 of 1,043 Marrakech B&B and Inns
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Lovely lovely lovely”
5 of 5 stars Reviewed May 8, 2013

I spent a long weekend with a friend in this Riad, and I am already planning to come back not only to Marrakesh but to the Douceur Mandarine
Lovely riad, perfect location, great value for money and excellent service!
Didn't matter at what time we would wake up, they would always be happy to serve us breakfast (lovely btw) wherever we wanted it (we liked to have on the terrace, but they would be equally happy to serve in the lounge or in your room
We tried the hammam with gommage and massage - definetely an experience!
Doesn't matter at what time we were coming back at night, Mounir was also welcoming us with a smile
The location was great, just a few minutes walk from the Souk, the main square, the taxis and the Palace.
Stephan gave us great reccomendations for restaurants for dinner
I totally reccomend it!

Room Tip: if you want pricacym, take one on the first floor if you love to use the communal lounge, go for th...
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
thank you to you , it was a pleasure to welcome and meet you both.
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

139 people have reviewed this hotel

Traveler rating
    97
    36
    3
    2
    1
See reviews for
24
70
6
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2013

The Riad is located in the heart of the Medina. To get there we recommend you book a taxi via Stephan & Sylvie for pick-up from the airport. Important if you are arriving late as finding your way through the narrow meandering lanes to the Riad may be a challenge if it’s your first time to Marrakesh.

Oh and pre arrange dinner for the first night as the local restaurants are in our opinion average.

Once you walk through the main door, which you can’t help noticing as the majority of the doors are amazing works of art in the Medina, you are treated to a visual a paradise benefiting from a balanced fusion of authentic and modern furnishing and decorations. You may enjoy this feeling as initial impressions when walking through the narrow lanes for first-timers to the Medina may cause a little apprehension.

Our room as well was a just as nice. Very comfortable bed and good sized bathroom with a wet room styled shower. We were located on the upper floor. Note the locks on the doors appear cumbersome but you can make a decision as to whether you really need to lock it.

Our hosts Stephan / Sylvie and our night manager Munim (hope I spelled his name correctly), looked after us really well and made sure we had all the information we required.

We quickly worked out that official guides / security were located in the lanes of the Medina, wearing high visibility waistcoats, passes around their necks with walky talkies, were there for the benefit of tourists. We used them the first night to find our way around (at 23:30), after that we learned our routes and felt very safe. (We went out a number of times returning back well after midnight via empty lanes with no problems)

Breakfast was fine which comfortably prepared us for our days discovering Marrakesh.We also spent some time on the roof for breakfast and for enjoying some lazy afternoons winding down after busy days in the souks.

We loved it at the Riad Douceuer although our French is not that good (tip, do brush up on your French) everybody there including the house maids and waiting staff were fantastic.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
Thank you so much to you, it was a real pleasure to welcome you.
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2013

Riad Douceur Mandarine is a haven from the full-on assault of the senses that is Marrakech. No matter which member of staff opens the door when you return after an exhausting days haggling in the Souks you will be greeted with a smile and a friendly Bonjour/Bon Soir!

We recommend that unless you're an experienced traveller in this part of the World that you ask Stéphane and Sylvie to book a taxi to collect you from the airport because the Riad is hard to find. On arrival in the city the taxi driver parked as close as he could and led us through the narrow streets to the door. On our return trip to the airport the taxi company even sent a porter with a trolley for our suitcases!

Our family had two rooms. We would recommend being upstairs if you prefer more privacy and less noise. The rooms were stylishly decorated, the showers were powerful and always hot and bathrobes and toileteries were provided.

On our first night we had booked dinner at the Riad and this was cooked by the lovely Bouchra. We had three courses which included a superb lemon chicken tagine and a surprisingly good bottle of Moroccan red wine. We felt the meal was good value and eating in on your first night makes things a lot less stressful.

We found the breakfasts to be plentiful and an effort was made to vary each day's offering. We were also offered eggs and yoghurt in addition to the bread and pastries.

Nothing is too much trouble for Stéphane and Sylvie. They were always on hand at breakfast time and offered lots of helpful advice and recommendations.

Sylvie arranged for my wife to have a body scrub and massage in the riad's own hammam. This was much less scary than going to a local one! She was gone for ages and returned saying that she'd never felt so smooth, clean and relaxed! She felt it was good value, especially with the mint tea and Moroccan pastries afterwards!

We had a fantastic day trip to the mountains with a great guide, Adil and this can be booked through the Riad. We would definitely recommend this as it was one of the highlights of our trip.

The Riad is in a good position and although you might feel a little intimidated to start with you soon realise that the locals are friendly and you are unlikely to be hit by a scooter if you keep your wits about you!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
It is always rewarding to receive a such good review. Many thanks to you.
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 30, 2013

Choosing this riad in place of a hotel was a very good idea. This is my second visit to marrakech and my first riad experience. I liked it and I wont hesitate to do it again. The riad is in the old city, the house was clean and traditional. The roof is a very goodplace to take breakfast and to relax in case it was a sunny day. The room was confortable and something special was the bedsheet and the mattress were exceptional !
The staff were very nice , we met bouchra that welcomed us with moroccan tea. The next day we met Stephan that made sure that everything was fine .
The cons:
The place is a little bit overpriced so we couldnt try their meals and massage.
In the bathroom there no bath curtain and the electricity was unprotected so this s a safety concern that I think was the main cons of that place.

Would definitely do it again and recommend it for others!

Room Tip: We were in Saada room and I recommend it, I dont know abt the other rooms
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

Just got back from a beautiful 5 days in Marrakech. The Riad was the best part of the trip. it was like a home away from home. Stephane and Sylvie were brilliant & the Riad is a true secret of the Marrakesh. its right in the middle of the craziness that is the Medina and the main square is a comfortable 10 minute walk away. watch out for the scooters and the constant call of the shop owners. never buy at the first shop you see and always start bargaining at half the price quoted by the shop keeper.
If you want some winter sunshine and wish to see some clear blue skies this is the place to go, and this Riad is awesome with its roof terrace which is a dream sun catcher.
The trip arranged to the Atlas mountains by the raid, was spectacular and Not to be missed.
I cannot recommend this Riad highly enough, I am a constant traveller and cannot remember the last time I enjoyed the accommodation so much and where I felt so welcome.
The breakfast provided was varied and interesting and the staff were so friendly and couldn't do enough for you.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
many thanks to you for this so lovely review.
see you soon
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nakskov, Denmark
Top Contributor
242 reviews 242 reviews
71 hotel reviews
Reviews in 95 cities Reviews in 95 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 5, 2012

If you are fancy arab ambience and narrow street, Riad Douceur Mandarine is a great place to stay. The access alleys look like a place you would't go at night, but don't worry - you are safe and sound at all times. The area has a great charm when the lights are on.
Our room faced a tiny atrium in the centre of the house as is normal in arab cities. Hence no view from the window, only looking stright up into the smy or down into the breakfast area. Everything was very neat and clean.
The breakfast was OK, but not abundant. The host turned on a heater then it was too chilly.
Well, the French/Morrocan host actually annoyed us a bit. We probably annoyed him as well in that we did not want to buy any of his expensive sightseeing tours. When we asked him where we could park our hired car he more or less told us that we were crazy and that we would never manage to drive anywhere in Marrakech. But eventually he did tell us where to park, and after collecting the car we found the right places, five minutes walk from the Riad. You can't drive any closer, so trying to drive here straight from the airport is maybe not the best idea.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
5 of 5 stars Reviewed July 26, 2012

Stayed 3 nights in this beautiful Riad in Marrakech medina and couldn't recommend it higly enough. It was like a god-send to step into this calm and peaceful haven after the crazy streets of the medina. The Riad is so tastefully decorated in traditional moroccan fashion and was such a relaxing place to end our Moroccan trip. The staff are so helpful and made our stay one to remember. Thank you.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
It was wonderful to welcome you at home. thank you so much for this stay.
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Riad Douceur Mandarine? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Douceur Mandarine

Address: 10 derb blal riad zitoune jdid | Marrakech Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #249 of 1,043 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Douceur Mandarine 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Tingo, HostelWorld, BookingOdigeoWL, TripOnline SA and Venere so you can book your Riad Douceur Mandarine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Riad Douceur Mandarine, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.