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“Lovely Riad - Great Hosts” 5 of 5 stars
Review of Riad Douceur Mandarine

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Riad Douceur Mandarine
3.5 of 5 Bed and Breakfast   |   10 derb blal riad zitoune jdid | Marrakech Medina, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #283 of 1,053 Marrakech B&B and Inns
Cambridge, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Lovely Riad - Great Hosts”
5 of 5 stars Reviewed February 18, 2013

Riad Douceur Mandarine is a haven from the full-on assault of the senses that is Marrakech. No matter which member of staff opens the door when you return after an exhausting days haggling in the Souks you will be greeted with a smile and a friendly Bonjour/Bon Soir!

We recommend that unless you're an experienced traveller in this part of the World that you ask Stéphane and Sylvie to book a taxi to collect you from the airport because the Riad is hard to find. On arrival in the city the taxi driver parked as close as he could and led us through the narrow streets to the door. On our return trip to the airport the taxi company even sent a porter with a trolley for our suitcases!

Our family had two rooms. We would recommend being upstairs if you prefer more privacy and less noise. The rooms were stylishly decorated, the showers were powerful and always hot and bathrobes and toileteries were provided.

On our first night we had booked dinner at the Riad and this was cooked by the lovely Bouchra. We had three courses which included a superb lemon chicken tagine and a surprisingly good bottle of Moroccan red wine. We felt the meal was good value and eating in on your first night makes things a lot less stressful.

We found the breakfasts to be plentiful and an effort was made to vary each day's offering. We were also offered eggs and yoghurt in addition to the bread and pastries.

Nothing is too much trouble for Stéphane and Sylvie. They were always on hand at breakfast time and offered lots of helpful advice and recommendations.

Sylvie arranged for my wife to have a body scrub and massage in the riad's own hammam. This was much less scary than going to a local one! She was gone for ages and returned saying that she'd never felt so smooth, clean and relaxed! She felt it was good value, especially with the mint tea and Moroccan pastries afterwards!

We had a fantastic day trip to the mountains with a great guide, Adil and this can be booked through the Riad. We would definitely recommend this as it was one of the highlights of our trip.

The Riad is in a good position and although you might feel a little intimidated to start with you soon realise that the locals are friendly and you are unlikely to be hit by a scooter if you keep your wits about you!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
It is always rewarding to receive a such good review. Many thanks to you.
Stéphane
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145 reviews from our community

Traveler rating
    100
    38
    4
    2
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania, United States
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 30, 2013

Choosing this riad in place of a hotel was a very good idea. This is my second visit to marrakech and my first riad experience. I liked it and I wont hesitate to do it again. The riad is in the old city, the house was clean and traditional. The roof is a very goodplace to take breakfast and to relax in case it was a sunny day. The room was confortable and something special was the bedsheet and the mattress were exceptional !
The staff were very nice , we met bouchra that welcomed us with moroccan tea. The next day we met Stephan that made sure that everything was fine .
The cons:
The place is a little bit overpriced so we couldnt try their meals and massage.
In the bathroom there no bath curtain and the electricity was unprotected so this s a safety concern that I think was the main cons of that place.

Would definitely do it again and recommend it for others!

Room Tip: We were in Saada room and I recommend it, I dont know abt the other rooms
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

Just got back from a beautiful 5 days in Marrakech. The Riad was the best part of the trip. it was like a home away from home. Stephane and Sylvie were brilliant & the Riad is a true secret of the Marrakesh. its right in the middle of the craziness that is the Medina and the main square is a comfortable 10 minute walk away. watch out for the scooters and the constant call of the shop owners. never buy at the first shop you see and always start bargaining at half the price quoted by the shop keeper.
If you want some winter sunshine and wish to see some clear blue skies this is the place to go, and this Riad is awesome with its roof terrace which is a dream sun catcher.
The trip arranged to the Atlas mountains by the raid, was spectacular and Not to be missed.
I cannot recommend this Riad highly enough, I am a constant traveller and cannot remember the last time I enjoyed the accommodation so much and where I felt so welcome.
The breakfast provided was varied and interesting and the staff were so friendly and couldn't do enough for you.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
many thanks to you for this so lovely review.
see you soon
Stéphane
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Nakskov, Denmark
Top Contributor
249 reviews 249 reviews
72 hotel reviews
Reviews in 96 cities Reviews in 96 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed November 5, 2012

If you are fancy arab ambience and narrow street, Riad Douceur Mandarine is a great place to stay. The access alleys look like a place you would't go at night, but don't worry - you are safe and sound at all times. The area has a great charm when the lights are on.
Our room faced a tiny atrium in the centre of the house as is normal in arab cities. Hence no view from the window, only looking stright up into the smy or down into the breakfast area. Everything was very neat and clean.
The breakfast was OK, but not abundant. The host turned on a heater then it was too chilly.
Well, the French/Morrocan host actually annoyed us a bit. We probably annoyed him as well in that we did not want to buy any of his expensive sightseeing tours. When we asked him where we could park our hired car he more or less told us that we were crazy and that we would never manage to drive anywhere in Marrakech. But eventually he did tell us where to park, and after collecting the car we found the right places, five minutes walk from the Riad. You can't drive any closer, so trying to drive here straight from the airport is maybe not the best idea.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
5 of 5 stars Reviewed July 26, 2012

Stayed 3 nights in this beautiful Riad in Marrakech medina and couldn't recommend it higly enough. It was like a god-send to step into this calm and peaceful haven after the crazy streets of the medina. The Riad is so tastefully decorated in traditional moroccan fashion and was such a relaxing place to end our Moroccan trip. The staff are so helpful and made our stay one to remember. Thank you.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
It was wonderful to welcome you at home. thank you so much for this stay.
Stéphane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, VA
1 review
5 of 5 stars Reviewed May 30, 2012

Comfort, calm, beautiful, graciously helpful staff, delicious food, owners who are generous with their time, expertise, and their selves!! As the other reviews state, Marrakech is crazy upon first arrival. When Hassad greeted us at the door, our cares melted away.
We stayed in many hotels and 2 more riads on this trip and Riad Douceur Mandarine was the best....hands down. You will not be disappointed.

Room Tip: Review the photos. They do not misrepresent.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
WOUAH !!! what a very very nice review. just few words to say that it was so easy to welcome. You were perfect guests. really !
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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2012

I bought a 4 night trip to Marrakech as a Christmas present for my sister and after alot of research settled on the Riad Doucuer Mandarine and was not disappointed. If you have not been to Marrakech before then it is easy to be quite intimidated by the city on arrival as it is a crazy place however it is far safer than it first appears and once you have adjusted to their lifestyle an amazing place to visit. Riads are tucked away inside the medina and hard to find so I would definately advise arranging the airport transfer with the owners as you may struggle to find it but once you arrive you will be given a map (which was well used!) and the area explained fully by Sylvie or Stefan (who are so helpful and kind)

An immaculately clean property, comfortable and well equipped, with staff that are lovely. The roof terrace is beautiful and it was a shame we could not use it as much as we would have liked to due to the weather being a little cooler in Feb. Breakfast was basic but plentiful and they are happy to accommodate your requests.Wifi in the rooms works well, and despite being cool in the evenings the airconditioning worked well to heat the room quickly. The bathroom is large with plenty of hot water although the shower a little low down for me as I am almost 6 foot, but was not a real problem.

10 minutes to the main square through a residential area with friendly locals, and although can seem a little intimidating at first you soon realise nothing could be further from the truth. I had been to Marrakech once before and stayed in a large hotel. Big mistake! Riads are traditional and beautiful and the only way to make your stay complete. Would definately stay at Riad Douceur Mandarine again......in fact planning to take our mum later in the year.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
Thanks a lot for this veyr nice review.
and maybe see you soon
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Douceur Mandarine

Address: 10 derb blal riad zitoune jdid | Marrakech Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #283 of 1,053 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Douceur Mandarine 3.5*
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