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“great birthday treat” 4 of 5 stars
Review of Riad Douceur Mandarine

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Riad Douceur Mandarine
3.5 of 5 Bed and Breakfast   |   10 derb blal riad zitoune jdid | Marrakech Medina, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #257 of 1,046 Marrakech B&B and Inns
aberdeenshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“great birthday treat”
4 of 5 stars Reviewed March 21, 2011

Just back from a 4 night stay and had a great time at this riad, met by a driver organised by Stephan the owner after horrendous passport control queues and taken the 15/20 mins or so to the riad where we were greeted by Hameer(sp)? one of the staff who showed us to our room and cooked dinner for us which we requested in advance . This is a lovely riad with 5 rooms all decorated and laid out differently. there is soap, shower gel and robes in each room. The meal was ok although it could have been warmer and the couscous was a bit bland but this was normal for most of the couscous meals we had during our stay.We opted to eat here as we were unsure how far away we were from the square and after a long journey thought this was the safest option but we could so easily have found something to eat once we ventured out after our dinner which we did. I was very unsure to begin with, with the twisty dark narrow lanes but less than 10 mins walk we were in Jemma El Fna with the help of a map which was given to us on arrival, a blessing over the 5 days. The staff were always pleasant and the rooms were cleaned with fresh towels everyday. The breakfast was also good with lots of breads, jams, omelettes, fruit and fresh orange juice, nothing was too much bother. On my birthday I was presented by Stephan a bouquet of pink roses, they added a splash of colour in our room. Every morning Stephan was there to offer advice on places to visit and to answer our questions, we certainly had plenty! We were able to use the phone to make reservations for various restaurants without being charged which was nice. It would have been nice to be able to use the splash pool and jacuzzi on the terrace the last 2 days when it had stopped raining and was 32c but obviously the locals thought it wasn't warm enough although I came home with sunburn. All in all a beautiful riad with excellent staff- a credit to Stephan. We thoroughly recommend this place for distance to everything and great hospitality. Thank you for a wonderful 1st time to Marrakech.
Angie& Ali

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
Thank you to you both for this really nice stay with us.
and thanks for this review.
Stéphane
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141 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2011

Just back from a 4 night stay with my best friend over New Year and had a great time here. The Riad is in a very small side street in the Medina - about 10 minutes from the main square. The Riad organised a transfer from the airport which was excellent and a very easy way to find the Riad (there is nothing other than a door to find!). Once inside you will be met by a really pleasantly decorated central covered courtyard where you can have breakfast (or on the roof terrace - as we did, even in December!).

Our room was excellent, well appointed and a really large and very clean bathroom - all excellent.

The owners Sylvie and Stephane are really helpful hosts - not intrusive - but on hand in the morning at breakfast to help you if you need any advice on plans for your stay.

We had dinner one evening - which was excellent (New Year's Eve) and the breakfast (Moroccan) severed when you feel like getting up rather than at a set time - is excellent: lots of fresh breads and cakes, with local jams, excellent coffee and eggs if you'd like them.

Amine looks after guests for most of your stay (and lets you in the door - day and night!) is a super local moroccan guy with fantastic English and French language skills.

All in all - to behighly recommended. I hope we return.

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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roma, italia
Top Contributor
105 reviews 105 reviews
55 hotel reviews
Reviews in 55 cities Reviews in 55 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed January 4, 2011

We stayed here for 5 nights over Christmas. The Riad is very nice... a real oasis of calm, very nicely decorated and a really nice room. The sofa area with TV and fireplace was very nice. The staff were very lovely, the breakfast was great, and the free airport transfer was really great!! The location is not in the center, but its not too far to walk anywhere, and we found some fantastic places to eat nearby (including one in a small street parallel to the riad).

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
It was a pleasure and a privilege to meet you boys. thank you to you for this meeting and for this review
Hope everything is good for you.
Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2010

Went for a four day break and the place was amazing. Centrally located and whilst practical in terms of being central and close to the attractions and medina, it was also very peaceful and quiet at nights.

The staffwere very friendly and breakfast was "when we wanted it" what more could you ask for ?

Rooms are all wonderful and all have a quaint and unique style - very tastful and well appointed. Beds of good quality as was the linen and towels etc.

Lovely terrace for either sunbathing ( which I did in December) and if you would like to have breakfast on.

In summary the owners Stephane and Sylvie are so friendly and helpful. You could not ask to meet a nicer couple - Nothing was too much trouble and I certainly had some enjoyable dialgue with Stephane who speaks perfect English !

Would thoroughly recommend it as a place to stay as convenient to all the attractions.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 13, 2010

We arrived at an unmarked door in the Medina not knowing if we had found the right riad. As soon as the door opened and we entered we found a charming and tranquil oasis in the busy city. The owners were kind, hospitable and helpful and we enjoyed our 5 night stay very much.

  • Stayed October 2010, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 9, 2010

The riad is a very nice place to stay and the service is fine. The rooms are a mix of Moroccan influences and modern design and feel cosy and romantic. The air-conditioning is working well (no key-card or something required), but there is no TV. The owner Stephane is very friendly and always willing to help you with restaurant recommendations, excursions and transfers. The rooftop terrace is a nice place for breakfast, a drink or for a relaxing moment. There is a jacuzzi, but it is not very often used I guess (when we turned it on, there was an explosion of chloride and dirt). The hotel is very close to the Bahia Palace and a 10 – 15 min walk to the Djemaa El Fna square. To get to the hotel you have to walk for 2 – 4 min through some narrow and sometimes quite alleys. Although, Marrakech is a pretty safe city, it could feel a bit scary at night especially for female travellers, because some parts of the alley are not well lighted. Overall, you will get a lot of value for you money!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephaneMarrakech, Propriétaire at Riad Douceur Mandarine, responded to this review, June 20, 2013
Many thanks to you for this lovely review.
thank you for this very charming meeting.
Stéphane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delft, The Netherlands
1 review
4 of 5 stars Reviewed October 4, 2010

The riad is very well located. It is a new restored riad, which mices the old and the new. You've got an excellent 360º view from its terrace to all the Medina, this is due to its height. The rooms we stayed in were big, clean and comfortable. The owner, Stephane, gave us the possibility to have the breakfast on the roofterrace, we enjoyed it even more due to its views. An absolute thrill in a positive sense is visiting the Plaza Djemaa el-Fna! You ain't seen Marrakech if you haven't had a meal over there....

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Douceur Mandarine

Address: 10 derb blal riad zitoune jdid | Marrakech Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #257 of 1,046 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Douceur Mandarine 3.5*
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