Lovely hotel but unfriendly female staff on reception who didnt make eye contact nor spoke a word of english - this hotel is french abrabic. Usual response was a downtuned mouth and a shrug of the shoulders, they did however pay special attention to asian and arab customers. Restaurant male staff very pleasant. Clean and tidy hotel with huge rooms and high ornate celings, highly decorated in moroccan tiles and painted cornices, marble and silk lavish furnishings, but could do with a freshen up, average space in rooms, balcony with chairs and table overlooking the pool. Only 2 english channels on tv. The food was excellent and of high standard (buffet), always a hot chicken, fish, pasta vegetable and potato dish with plenty of salads and traditional cake sweet desserts. Cans of drinks 20 dirams (1.50 ish). Remember there is a tourist tax here of £2.00 per night or(there abouts) per person. The pool was very large but to be honest they did not remove leaves or remove the suntan oil floating on the top. Plenty of sunbeds and brollys but all needed mattresses and were ripped and broken. music blares out at top volume from 0900 till lunchtime and again in the afternoon, it appears this adds to the ambience of the pool(no really!) - we asked for the volume to be turned down as there was only 4 of us around the pool. Towels were very small and not completely dry when handed out. The water was very cold, refreshing when it was so hot, the ladders only had one rung, its was very deep ranging from 1 metre to 2.90 metres . We never saw anyone clean it in the 7 days we stayed.Smoking is allowed in the hotel and around the pool but no alcohol served. The dogs nearby that roam around were barking all night, the taxis are parked close by, they did not cause any hassle or noise, the shopping centre 5 mins walk away had loads of small shops, a large supermarket which isn’t necessarily cheap - loads of restaurants pizzas, burgers etc and was buzzing all day and night.
The nice male receptionist who spoke some english booked a taxi guide who took us to a few places - old town, the medina, monuments and gardens and new town for £30 and was worth it. The Ryad courtesy bus picked up guests from all the Ryad hotel group and dropped off twice, it was always full and many ended up standing up - if there was an accident im not sure if your travel insurance would be valid. No trips or spa activities were offered.
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- Also Known As:
- Ryad Mogador Kasbah Marrakech