Because i work in a hotel in Portugal I had great expectations for this hotel and I can now tell you its a very good choice. The Hotel is situated in the new city area , but very close to the old Marrakech and the center point of it,the Place Djemaa el Fna, Hotel Front Desk staff speaks english,french and some spanish and are very helpfull . Best one for me was Mr. Mehdi, very friendly and helpfull.They provide maps and info if you need them and can solve quite fast any problem that you have. Mr.Mehdi also got me a very nice tour guide who took me for a four hour tour to Marrkech and at the end of the tour as a gift,,he gave us a box full of traditional candy but that was maybe to thank us for buying stuff at the medina after we visit the tanneries . The rooms are quite good ,lots of space, good and large sleeping beds and bathrooms have everything you cold expected in a 4 star hotel in europe, you have also a very large balcony were you can relax after a day in the old city and A/C works fine (hot or cold). Housekeeping does a very good work , the rooms are very well cleaned.They change towels and provide new shower itens everyday.Breakfast is good ,buffet style with all you could expect and some very good made on the hour traditional like pancakes.They don´t have a lot of cold meats at breakfast. Because we booked for half board we had dinner included and we had always everyday different menus that were very very good. If you need something you could also talk to the chef who is always present at dinner time. Gardens and pool area is very good, well kept and clean and the only negative point I have to say about this hotel , is because the pool guy one day tried to auto tip himself and wanted me to sign for a 260 MAD for ice creams and unreturned poo towels that I didin´t even order . Remember that pool towels are free . Besides that , our overall experience was very good !! You also have a bar in the hotel with daily music ( they dont serve alchool drinks in the hotel ) and a very big tea room and a Spa with free gym and good value sauna and massages prices. You also have a free shuttle that goes to town until from 10h00 in the morning and stops at 22h00 at night time . Nearby you have a new shopping center called Alzamar that as inside a big supermarket and all the kind of shops like Europe. We had a great time and experience hope to return again to this hotel and city . You leave the hotel feeling that you have made friends !!
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- Also Known As:
- Ryad Mogador Kasbah Marrakech