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“Great Hotel and Friendly Staff” 5 of 5 stars
Review of Ryad Mogador Kasbah

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Ryad Mogador Kasbah
4.0 of 5 Hotel   |   Zone Touristique Agdal, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #303 of 481 Hotels in Marrakech
Neath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel and Friendly Staff”
5 of 5 stars Reviewed April 15, 2013

A great hotel, which we were really pleased to have chosen. Rooms were clean, of a good size and well equipped; the staff were helpful and friendly and the general ambiance of the hotel is very sociable.
The wonderful breakfast was everything we expected, and the evening meals (when taken) we always found filling and tasty.
The Almazar shopping centre and dining area is only a few minutes walk from the hotel, and the Carrefour hypermarket located in the basement of this complex was well equipped and very reasonably priced.
Whilst Madina and Gueliz are wonderful to visit and experience. We found it refreshing to be able to get out of the madness, and return to this quiet haven to relax.
The shuttle bus times could be improved to provide customers the chance to return from the centre at 4pm & 6pm. But as it was only a relaxing 40 minute walk in the sun, back to the hotel from Place Djemaa el Fna, this could be said to be a harsh complaint.
Whilst the hotel is keen to sell you excursions and visits, it is possible to deal and haggle directly with the suppliers for a cheaper rate.
I have to make the point that smoking is allowed in all areas of the hotel, as with all hotels in Marrakech, and this can be quite off-putting for non-smokers such as ourselves who are now used to clean air areas.
I would also give a warning that it is possible to lock yourselves out on the rooms balcony, as the French windows can only be opened from inside the room – but once you are aware of this it is not a problem.
Overall a great holiday; a wonderful experience; friendly and helpful people, and a great location to visit.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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407 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Manchester, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 30, 2013

Having just come back from a 1 week stay here (March 2013), we are so glad that we decided to stay here-fantastic value for money. It is a bit out of the way of the medina, but actually this is a godsend of an oasis after a blistering day of haggling and the hustle and bustle of the souks. You have a fantastic view of the atlas mountains from the back of the hotel and the medina from the front. Having read some reviews before we arrived, we were expecting less than average customer service, but I have to say the staff were fantastic-could'nt help us enough throughout our stay; this went from the reception staff, to the cleaners to the bar staff.

Facilities

They run a free shuttle bus right into the main square every day at 10:00, 12:00, 16:00, 20:00 and 22:00-really handy. If not a petit taxi is only around 25-30 dh (about 2 pounds) if you haggle and agree before with a taxi driver.

It says it has a fitness centre, but I wouldn't really call it that-it has one working exercise bike and 2 sit down weight machines-that's it. The wifi also cannot be accessed in all areas-only in the bar.

The area only really has hotels, but it is lovely and clean and we always felt safe. Carrefour-the supermarket-and the posh shopping centre is only a 5/10 minute walk from the hotel-which is handy if your half board and fancy a cheap lunch or a bit of alcohol. Apart from this, there is not much else to do apart from the shuttle bus into the centre.

Food

This was perhaps the main aspect of the hotel that could do with some attention. Although the quality was great-they had pancakes for breakfast, some basic tanginess for dinner etc, the variety wasn't great and after a couple of days you find yourself eating the same things every day. Although the puddings were always fantastic!

This hotel also doesn't serve alcohol-in the dining hall or bar-so if you like a stiff drink with a meal don't expect to get it here. The soft drinks are also way over-priced-20dh for a can, compared to 5 in the carrefour, but I think this must be the same in any hotel.

Excursions

If your willing to spend the day on a minibus, then go for it, but the atlas mountain trip we went on was mostly travelling all day-looking at Marrakech countryside through a window. They took us to a couple of random over-priced shops on the way-completely pointless and for lunch made us eat at a ridiculously over-priced cafe that we had never been told about before the trip. It also included a tour guide that we had to pay extra for. So basically, if your really keen on going check with the hotel before the exact itinerary and extra costs, including stop offs because it really took a chunk out of our budget

Overall, however, the hotel was a great mix of traditional moroccan accommodation with affordable luxury. It was a great mix of cleanliness and good old fashioned customer service. I would definitely stay here again-but as the last
reviews have said, not for an extended period of time as you would soon get bored of the food and not being near anything significant.

Room Tip: Ask for a pool facing room-a bit quieter and a nicer view of the medina in the distance rather than...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 30, 2013

This is a great hotel with very friendly staff who speak good English. The hotel is located in the Agdal Touristique Area which is about a 30 min walk to the main square. However the hotel does run a shuttle service to the square. This would be my only criticism of the hotel, as the shuttle bus is a little small for the passengers it has to cater for (especially as some people push in ahead of you even though there may be a queue), and it doesn't run frequently enough. It runs 5 times a day, 10.00am, 12.00pm, 4.00pm, 8.00pm and 10.00pm. It really needs to run at 2.00pm and 6.00pm too.

The breakfast is excellent with plenty to choose from. The hotel is also about a 3 minutes walk away from the Almazar shopping centre which has a large supermarket which sells everything you need at very reasonable prices.

All in all a great hotel located in a very peaceful and quiet area which isn't too far away from the main area, if only they could sort the issue with the shuttle bus.

Room Tip: If you have a room that faces the back of the hotel you will have a great view of the Atlas Mountain...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
5 of 5 stars Reviewed March 30, 2013

On arrival at the hotel we were welcomed by the hotel manager and one of the workers took our luggage off us and took them up to our room. The staff were all very friendly and always welcomed you with a smile. The room was very clean and had good facilities such as a mini fridge, safe, and quite a Spacious wardrobe. The view we had was of the Atlas mountains which was amazing! The hotel also offer a shuttle bus service every few hours to the square and so the main city area. The only problem with this was the shuttle bus was quite small and when lots of people wanted to go it was a struggle with finding space, and then you would need to wait for the next bus to come which could be 4hours away. If they had a bigger bus which ran more frequently it would be perfect!!!! Breakfast was also served every morning between half 7 and 10. There was always lots to choose from and it was a buffet style. The waiters were always there on hand if ever you needed anything too which was great! We also found a supermarket close by to the hotel, literally a 5 minute walk. If you turn left at the back entrance of the hotel and follow the road round to the right and keep walking straight on you'll come across AlMazar shopping complex which has a supermarket very similar to Asda on its 1st floor and a food court on the top floor with shops such as Pizza Hut, Dominoes, Burger, TGI Fridays and coffee shops too. I was very pleased with this hotel and would recommend it to anyone looking for a relaxing holiday.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed March 9, 2013

The hotel was perfect for a short break; The city centre is a short hop away on the regular shuttle or a quick ride by taxi.
The staff were very welcoming and friendly and helped with advice on the many things to visit in the area, we also enjoyed the meals in the restaurant.
We would certainly come back here for another trip.
All in all a tranquil spot close enough to the buzz of the centre.

Room Tip: The rooms are comfortable and quiet, certainly suited to a short break
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 8, 2013

Hotel offers everything you need for a short stay. Rooms are nice and clean and housekeeping came to make our room everyday. Went with my mother for her birthday for 3 days. I think it is perfect for the length of time we stayed. There is not much of a space to socialise out of the rooms beside the small bar area and the pool. But there is other hotels nearby with better facilities that you could use. Staff were very friendly and helpful with all of our enquires. I would not recommend using the spa facilities as it is very over priced 450 dhms when you can go into town and pay between 150-150dhm for the same thing.

The food was ok, breakfast was godo, a nice choice; pastries, cereal, cold meat, pancakes, eggs. Lunch was better than dinner it was an al a carte menu where as dinner is a buffet with little choice, 3 choice meats (fish, beef, chicken) pasta and vegetables. Nothing much for vegetarians besides pasta vegetables and salad.

Location is far from town and is not within walking distance but the hotel does offer a free shuttle bus in to old town and new town, only issue is the bus picks up from town every 4 hours; 12, 4 and 8 which can be a bit frustrating if you miss the bus. The hotels is not far from a local shopping centre which as a range of places to eat, a supermarket and other shops for clothes, shoes etc

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 3, 2013

On arrival at this hotel, we were met by friendly staff. English was not a problem as was suggested on tripadvisor previously. The rooms were very clean and well maintained, however the walls were paper thin and so noise travelled easily.
All the beds were twin, something the hotel should mention on their site and to other tour companies, mainly because it was impossible to keep the beds together as they rolled apart so easily, not good for a romantic break.
Breakfast was great, but if you wanted full English you would be disappointed. However, eggs were cooked to order, pancakes were tasty, pastries and cold meats were available.
The evening meals were classed as international but did lack variety and could also be a bit bland, a bit disappointing as we were hoping for more Moroccan cuisine. I would advise, if you are here on half board then to have lunch instead of dinner and eat out in the evening.
The pool area was large, spacious and clean and pool towels were available without charge.
The shuttle bus service was quite good but there was no return service between 12.15 to 16.15, but maybe there will be more times in the summer.
There was free Internet access in the lounge which was great, however, on the last day I wanted to check in online and print boarding passes but reception said this facility was not available, again a bit disappointing for a mainly corporate hotel.
All in all, a good hotel for the price. It has everything it says on the tin, I think next time I would choose a riad or something with more ambience.

Room Tip: Pool view, higher level
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Ryad Mogador Kasbah

Address: Zone Touristique Agdal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#125 Spa Hotel in Marrakech
#151 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ryad Mogador Kasbah 4*
Number of rooms: 191
Official Description (provided by the hotel):
This 4-star hotel is located in Marrakech, 4 km from Marrakech Airport. It offers an outdoor swimming pool and a free shuttle bus to the city centre every 2 hours. Combining a Moroccan and contemporary style, the rooms are air-conditioned and include satellite TV. They also feature internet access. The Mogador Kasbah restaurant serves international cuisine and guests can enjoy a snack in the poolside bar and relax in the tea lounge. The Hotel Mogador Kasbah also offers room service and a selection of light meals, served until midnight. Free private parking is provided. ... more   less 
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Also Known As:
Ryad Mogador Kasbah Marrakech

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