I am very conflicted on this place. We had stayed in a different riad in Marrakech several days earlier, so my experience there definitely influenced my opinion of this place.
PROS: The location is very close to the main square and a bunch of cute restaurants (this is key bc it can be very confusing to get around the medina), the riad is very pretty, the breakfast is good.
CONS: It was pretty easy to hear what was going on on the rest of our floor (we were on the first floor); internet was spotty; no shower curtains, so the bathroom got soaked; guests are allowed to smoke in the lobby, which was a little annoying for a non-smoker.
I think the worst thing was the experience we had with one of the staff members who worked at the front desk, which is unfortunate, because we loved interacting with the other people at the riad (especially the man who served us breakfast -- he couldn't have been nicer or more helpful). It was almost as if this guy had multiple personalities; he would lose his temper at the drop of the hat (for example, when we asked him to return our passports, which he had failed to give back to us, he blew up at us for accusing him of keeping them -- sure enough, the passports were in their safe at the front desk), and then he would act friendly in a very fake way to try to avoid us complaining that he had just screamed at us, to the point where the shift in personality felt creepy. We also had multiple issues with the bill at the end; e.g., we weren't told that we would be charged for water when we asked for it at breakfast, and then he screamed at us when we were trying to clarify the charges. Again, when we walked out of the riad, he forced me to make a fake smile and tried to reason with me about why I had just been yelled at.
- Official Description (provided by the hotel):
- Enter Riad 58 blu, discover this little treasure, this relaxing oasis in the very earth of the lively medina, just a few steps from the excitement of the famous Jema el Fna square.Let yourself be captivated by the magic of its Moorish style and by the warm welcome of Paolo and Cinzia: Paolo Lombatti, its Italian owner who, after ten years experience in Morocco, will suggest you to take advantage of your stay in Marrakech and how to discover its surroundings. ... more less
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- Also Known As:
- Riad 58 Blu Marrakech
- Riad 58 Blu Hotel Marrakech