It is a rare thing to find an absolute gem of a location, but when this is coupled with an amazing bunch of people creates a magical setting for a vacation. Our family of 5 including 3 children aged 9, 4 and 10 months have just returned from a 7 day holiday at the Kasbah Caracalla, and boy oh boy what a wonderful place. Right the way from the wonderful owners (Boutaina & Francois) down to the cook, cleaners, waiter (Wahid), Groundsman (Abdur-Raheem), In house Masseuse (Laila), Driver and Guide (Mohamed) nothing was ever too much trouble. Boutaina and Francois have gone to an amazing amount of effort and trouble to create an absolute gem of a place, where guests very much feel a part of the wider Caracella family.
Taking advantage of the meet and greet service, we were met at the airport by the wonderful in-house driver and guide Mohamed, who was an absolute star during our visit, always willing and helpful. Upon arrival we were totally taken aback by the amazing views of the Atlas Mountains and the construction layout and design of the Kasbah itself. Upon arrival the most hospitable 'Wahid' helped us with our bags to our riad, which were all themed and we stayed in the traditional 'Berber' suite. We soon after received the complimentary traditional Moroccan tea and pastries (Baklava). We spent the rest of our first day relaxing and soaking up the beautiful environment. The following day we took advantage of the shuttle service and experienced the 'Souk' (market) in main town Marrakech. It is easy to consume an entire day at the 'Souk', however decided to go on the sight-seeing tour, via the open top red bus.
Being so close to the Atlas mountains, we organised a trip via the hotel and had the wonderful company of Mohamed as our guide. This is an absolute must for anyone staying at Caracella. Also the magical hands of Laila the in-house masseuse, having had one treatment I had to go back for a second and fear that had I stayed longer it would have become a part of my daily routine. The food was absolutely amazing, a real treat. Everyday a real surprise and an exceptionally pleasant one at that. Such fresh ingredients and cooked to perfection; tradtional couscous and tagine's of chicken, beef, rice. We sent our compliments to the chef on a daily basis.
Other than the trips to the Souk and Mountains we happily spent the rest of our trip soaking up and enjoying the beautiful surroundings at the hotel and unwinding from the busy hectic life so many of us have become accustomed to in the UK and other major cities of the World.
In short, (well not quite so short, in that I would probably end up writing an essay) our wonderful vacation and experience at the Kasbah Caracella and no amount of words could do justice to the experience. You would truly have to experience this delight yourselves and just like us I am sure that your first experience will leave you thirsty for more.
It is rare to find so many qualities in one place, but that is just what makes this place so special.
Boutaina and Francois must be very proud as owners of the atmosphere and environment offered to guests and as delightful as they are owners, have wonderful staff who add to the experience.
A wonderful holiday, with an amazing hotel and great people and delicious food! Thoroughly recommended for anyone who wants a scenic getaway whether as a couple or family.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 24, 2013
Thank you for these good compliments which affect us,
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We would like to let you know that your family and you will always be welcome at your home. We are looking forward to seeing you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.