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“Absolute gem” 5 of 5 stars
Review of Kasbah Caracalla

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Kasbah Caracalla
4.0 of 5 Hotel   |   Km 27 Route de l'Ourika | Dara AL Jaouad - Douar Chaaba, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #156 of 460 Hotels in Marrakech
Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Absolute gem”
5 of 5 stars Reviewed May 20, 2013 via mobile

Fantastic family run boutique hotel. Utterly relaxing, wonderful food, great service. Stayed in April to go back in June, such good value for money it's cheaper to be on holiday than stay at home ! Accommodating in every way.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 21, 2013

It is a rare thing to find an absolute gem of a location, but when this is coupled with an amazing bunch of people creates a magical setting for a vacation. Our family of 5 including 3 children aged 9, 4 and 10 months have just returned from a 7 day holiday at the Kasbah Caracalla, and boy oh boy what a wonderful place. Right the way from the wonderful owners (Boutaina & Francois) down to the cook, cleaners, waiter (Wahid), Groundsman (Abdur-Raheem), In house Masseuse (Laila), Driver and Guide (Mohamed) nothing was ever too much trouble. Boutaina and Francois have gone to an amazing amount of effort and trouble to create an absolute gem of a place, where guests very much feel a part of the wider Caracella family.

Taking advantage of the meet and greet service, we were met at the airport by the wonderful in-house driver and guide Mohamed, who was an absolute star during our visit, always willing and helpful. Upon arrival we were totally taken aback by the amazing views of the Atlas Mountains and the construction layout and design of the Kasbah itself. Upon arrival the most hospitable 'Wahid' helped us with our bags to our riad, which were all themed and we stayed in the traditional 'Berber' suite. We soon after received the complimentary traditional Moroccan tea and pastries (Baklava). We spent the rest of our first day relaxing and soaking up the beautiful environment. The following day we took advantage of the shuttle service and experienced the 'Souk' (market) in main town Marrakech. It is easy to consume an entire day at the 'Souk', however decided to go on the sight-seeing tour, via the open top red bus.

Being so close to the Atlas mountains, we organised a trip via the hotel and had the wonderful company of Mohamed as our guide. This is an absolute must for anyone staying at Caracella. Also the magical hands of Laila the in-house masseuse, having had one treatment I had to go back for a second and fear that had I stayed longer it would have become a part of my daily routine. The food was absolutely amazing, a real treat. Everyday a real surprise and an exceptionally pleasant one at that. Such fresh ingredients and cooked to perfection; tradtional couscous and tagine's of chicken, beef, rice. We sent our compliments to the chef on a daily basis.

Other than the trips to the Souk and Mountains we happily spent the rest of our trip soaking up and enjoying the beautiful surroundings at the hotel and unwinding from the busy hectic life so many of us have become accustomed to in the UK and other major cities of the World.

In short, (well not quite so short, in that I would probably end up writing an essay) our wonderful vacation and experience at the Kasbah Caracella and no amount of words could do justice to the experience. You would truly have to experience this delight yourselves and just like us I am sure that your first experience will leave you thirsty for more.

It is rare to find so many qualities in one place, but that is just what makes this place so special.
Boutaina and Francois must be very proud as owners of the atmosphere and environment offered to guests and as delightful as they are owners, have wonderful staff who add to the experience.

A wonderful holiday, with an amazing hotel and great people and delicious food! Thoroughly recommended for anyone who wants a scenic getaway whether as a couple or family.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoutainaetFrancois, Propriétaire at Kasbah Caracalla, responded to this review, February 24, 2013
Thank you for these good compliments which affect us,
We would like to let you know that your family and you will always be welcome at your home. We are looking forward to seeing you again!
Boutaïna&François
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2013

My family and I just returned from 4 days at this incredible Kasbah! I have been lucky to travel to Morocco many times but never with my family - this was an important trip for me. We arrived at the airport and Mohammed was there to meet us as promised - he is an extraordinary asset to the Caracalla and the safest of drivers and guides! Everything from the moment you arrived oozes charm, hospitality and charisma - including the owners, Boutaina&Francois and their children, Axel&Sasha. Enter the communal area/foyer and be met by lovely secluded areas to relax in during and after dinner. Go through the next doors to be met by the most amazing courtyard, pool rooms and view of the Atlas Mountains! It was also my birthday and our hosts put on the most amazing evening for us! We were told "this is normal"!:-) - We will never forget it! I cannot recommend Kasbah Caracalla more highly to people that want impeccable service, fantastic hospitality, safe and secure locations for children and hosts&staff that make you feel like you are always welcome in their home! We are looking at flights for the coming months to return to this joyous establishment!

Room Tip: all rooms are great, however the Rhiads are super for family holiday accom
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoutainaetFrancois, Propriétaire at Kasbah Caracalla, responded to this review, February 24, 2013
Thank you for these good compliments which affect us,
We would like to let you know that your family and you will always be welcome at your home. We are looking forward to seeing you again!
Boutaïna&François
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2013

We had an absolutely delightful stay at Kasbah Caracalla. The owners and staff made us feel perfectly at home with their genuine care for their guests, and they repeatedly went out of their way to give us the best service. The delicious home-cooked Marroccan meals served at the hotel got us hooked on tagine cuisine. The shuttle service to and from the city of Marrakech went without a hitch, and the hotel was a welcome retreat from the lively Medina. The distance from the city was never a problem during our one week stay.

We recommend Kasbah Caracallah without any hesitation to everyone who wants a comfortable retreat and a holiday time-out. Thank you for giving us the best and friendliest hotel stay we've ever had.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
François et Bib... M, Propriétaire at Kasbah Caracalla, responded to this review, January 28, 2013
I thank you very much for this lovely review, all team join me to express you and your wife our heartfelt gratitude for your stay at Kasbah Caracalla, it was a pure delight. This is very pleasant meeting. Your extreme kindness and your interest in our culture will remain in memories. Thank you again for everything you gave us and take good care.
Boutaïna
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Bucks
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2012

My daughter and I have recently returned from Kasbah Carracalla and we loved it. Such a lovely hotel. Whilst being quite isolated, it wasn't a problem as we were collected and taken back to the airport and Marrakech centre was a 25 minute taxi ride away. The owners and staff were lovely, very friendly and helpful. They made us feel very much at home. The food was really lovely, freshly prepared delicious Moroccan food. The lunchtime snack menu was also very good. Our room was decorated in traditional Moroccan style and extremely clean. We went at the end of October and the weather was beautiful. The pool was excellent and there were plenty of very comfortable sunbeds. We went into Marrakech one evening to the markets which was good fun, but it was lovely to get back to the tranquility of the hotel. We were there for 3 nights and it went too quickly! We will definitely go back. Also, the massage I had that was included in the price I paid, was the best one I've ever had!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 25, 2012

We stayed for 6 nights at this hotel through Groupon and it was very good value. We booked one night through Prestigia in order to accommodate our flights. It is a family run hotel and serves very good home cooked food. The rose gardens and views of the Atlas Mountains are beautiful and it is an ideal spot to get away from it all. The hotel is pretty isolated and although a free shuttle is provided daily, it only runs once a day in the morning and returns 7 hours later. It would be better if there were two shuttles a day. The family and staff are very friendly and helpful and the suite was comfortable, furnished in Moroccan style. There was a lovely pool, although unheated. The hotel and grounds were kept spotlessly clean. We had a 30 minute massage included with the Groupon deal and both purchased further massages. Apart from the pool and the masseuse there were few facilities. A good hotel for a stop over or a short break. I wish the family well.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 9, 2012 via mobile

I have just come back from a 3 night stay at this hotel through groupon. It's a beautiful hotel, the location is stunning and very peaceful.

We loved the time we spent in the city but appreciated the chance to relax at the hotel. It meant we got the perfect balance. The distance from the city is not a problem, taxis are cheap and the hotel are helpful with bookings etc. In fact the location is a selling point with amazing views.


The best thing about the hotel is the staff, they are all so helpful and make the trip so relaxing.

Thank you carly

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kasbah Caracalla

Address: Km 27 Route de l'Ourika | Dara AL Jaouad - Douar Chaaba, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#57 Spa Hotel in Marrakech
#60 Luxury Hotel in Marrakech
#72 Family Hotel in Marrakech
#125 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kasbah Caracalla 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
Kasbah Caracalla Marrakech
Kasbah Caracalla Hotel Marrakech

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