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“Disappointing stay in Marrakesh!” 1 of 5 stars
Review of Riad Idra

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Riad Idra
5.0 of 5 Hotel   |   Derb Tizougarine 105 | Dar El Bacha, Marrakech, Morocco   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #10 of 460 Hotels in Marrakech
Detroit, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Disappointing stay in Marrakesh!”
1 of 5 stars Reviewed September 13, 2013

Despite the efforts of Karine and the staff during our stay at Riad Idra, we were not at all at ease because of the limited dimensions of the riad itself and our room also, with too many furniture, a bit suffocating. The riad lacks of interest, because very little of the original traditional elements has been kept during the renovation and our expectations to try an orientalist atmosphere, totally unfulfilled.. In few words we were completely disappointed.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, September 14, 2013
Dear Sir,

Thank you for your review.
After a research on our Hotel Register it seems you haven’t been staying at Riad Idra in September.
We invite you to contact us by mail in order to clarify this mystery.

Kind regards,

Karine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Farnham, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Riad Idra completely lived up to and then exceeded our expectations. We stayed for 3 nights and it was amazing from the moment we arrived until we left. Karine and the other staff were welcoming, friendly, attentive and knowledgable. The courtyard and terrace are beautiful and our room was spacious and comfortable.
The breakfasts were delicious and the weather was so lovely we were able to have it up on the terrace each morning. We also had a very enjoyable dinner on our first evening.
Nothing was too much trouble and we really benefitted from all Karine's recommendations for places to go, to experience, and to eat.
We took the opportunity to experience a Moroccan hammam and massage. You MUST try this. Go with an open mind and you'll enjoy it!
I really can't think of any way our trip could have been improved. Marrakech was crazy and fun, a real experience and I am so glad we stayed here as it made the trip even more memorable.
Kerry Howard, Surrey, UK

Room Tip: We stayed in a suite with a hot tub bath and it was fab
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, August 24, 2013
Dear Kerry, Dear Andy,

Many thanks for the wonderful review !
It has been a pleasure welcoming you at Riad Idra.
I’m delighted that our advices about where to go and what to do have been helpful. Recommendations are so important for a first visit of Marrakech !
I agree with you about the traditional hammam, it is part of the Moroccan culture and no one should miss this fabulous experience !
Wish you the best.

Karine and the team
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Sydney, Australia
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 28, 2013

It is rare that I find a hotel where it is tempting to never to leave the room. The Riad Idra is beautifully designed by the talented owners and is a short walk from most of the main sites - including being close to the huge markets (that are very easy to get lost in!).

On arrival I was given some lovely tea and traditional sweets. The room, overlooking the stylish courtyard, was generous in size and had everything you could need. Fresh flowers, a plate of savoury snacks and a bottle of water are a few of the touches to expect. The bed was fantastic, and the bathroom was also large in size and included those extras to make the a stay that little bit more pleasant.

The room was well air conditioned, which is especially important in Marrakesh in the warmer months. The towels were fantastic - with free traditional slippers thrown in. There was a good range of stations on the generously sized TV, plus the option to borrow DVDs or books from the lovely lounge downstairs. The room has lovely art and furnishings.

I had breakfast - which is fantastic - each day on the sunny roof terrace. The service is friendly, professional and very helpful.

Would happily go back to the Idra.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, August 24, 2013
Dear Sir,

The team and I would like to thank you for having taken the time to write a review about your stay in our Riad.
Apparently, you have appreciated the facilities provided in our rooms and in the Riad.
We try to anticipate the needs of our guests and we try to do our best to make their stay comfortable and pleasant so a review like your encourage our team to give more and more energy.
Thank you again !
We look forward to your next visit.
Kind regards,

Karine and Idra’s team
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San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2013

I don't typically post reviews to trip advisor, but after my stay at Riad Idra, I had to! It was completely amazing! I booked it after seeing so many positive reviews here on Trip Advisor and when I arrived in Marrakech to the Riad my expectations were exceeded. The property is beautiful, perfectly situated within the medina, with comfortable, beautifull decorated rooms. On our first night there we had dinner at the property because we arrived late - and looking back, this was one of our favorite meals in Marrakech. The staff at Riad Idra is SO helpful and kind. I can't say enough positive things about Riad Idra. Will certainly be returning.

Stayed June 2013, traveled with family

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, August 24, 2013
Dear Meg,

Many thanks for this positive description of our Riad.
We’re glad you enjoyed your stay with us and the quality of our food and our service.
You mentioned it’s the first time you share something on Trip advisor, we are proud to be the 1st place you wrote a review about !
It will be a pleasure to welcome you again at Riad Idra.
Best,

Karine & the team
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Canberra, Australia
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 6, 2013

From arrival to departure it is all 5 star service.

We took the option of being picked up and dropped off from the airport and it just made the transfer effortless. You are meet with a smile and the sign in is done with a cup of mint tea in the courtyard. Karine is the best hostess you could ask for, but is support by a great team.

The Riad is quiet, service is impeccable and the attention to detail fantastic. You are in fact spoilt every minute you are there. Breakfast and dinner is pleasant and plenty of food is available.

Advice on any aspect of the things you should do while in Marrakech is freely available and accurate. You are very close to the Souk's, so getting around is relatively easy.

Highly recommend this Riad and it's team.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, August 24, 2013
Dear Peter,

Thank you very much for sharing your impression about your stay at Riad Idra.
We will be very happy to welcome you again for your next holidays in Marrakech.
All the best !

Karine
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Mombasa, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2013

We stayed at this lovely Riad only 2 days and we can really say that if one doesn't take care the ambiance and the quietness in the Riad alone can make you stay indoors. Starting with welcome mint tea and still having it after breakfast still lives with us. It was a REAL experience. Karen is understanding and very helpful. She gives you a piece of the Riad to take with you.

Room Tip: Each room has its uniqueness.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, July 3, 2013
Dear Dorothy,

Thank you so much for sharing your impression about the 2 days you’ve spent at Riad Idra.
We’re glad you and your friend had a good time with us and we hope to see you again in our Riad.

Kind regards,

Karine and Idra’s team
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

Great interior, great hammam massages, great food... a really wonderful place.

Staff were really good and friendly too. Location was really close to the old town.

Can't really complain about anything. Go and enjoy!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIADIDRAMARRAKECH, Gérant at Riad Idra, responded to this review, July 3, 2013
…..and great review ! Thanks !
It is so rewarding to read such positive words about our Riad and all our staff really want to thank you for that.
We hope you’ll visit us again.

Regards,

Karine and Idra’s team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Idra

Address: Derb Tizougarine 105 | Dar El Bacha, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 460 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Idra 5*
Number of rooms: 7
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