We were greeted by a cleaning lady who only spoke french. We went out for some lunch after we'd checked in, but when we came back the manager wanted us to move to another Riad because he had double booked the room. We were vey tired after a long flight and we'd already unpacked so we didn't feel like moving at all. The manager explained to us that the rooms in the other Riad was much better, but when we came to the place there was no internet. As we were going to Agadir the next day we needed internet access to book hotel and bus tickets. The manager refused to give us any refund at all. And after a long and tiring discussion we were allowed to stay in the Riad al Tainam as we'd paid for. After this the staff was very rude and the next morning we were almost kicked out. Horrible experience.
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- Also Known As:
- Riad Al Tainam Hotel Marrakech