We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value for money!” 4 of 5 stars
Review of Riad Al Tainam

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Riad Al Tainam to your Saves list
Riad Al Tainam
3.5 of 5 Guest house   |   Derb saada | Arset Houta, Marrakech, Morocco   |  
Hotel amenities
Ranked #681 of 1,135 Marrakech B&B and Inns
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great value for money!”
4 of 5 stars Reviewed December 18, 2013

Me and my bf stayed in this hotel for 3 night. We paid 80 Euros. Hotel organized an amazing mountain/ waterfall trip for us, and provide us with useful information. As we have all days planed before we decide to stay in cheap hotel to spend money on nice restaurants and days in spa instead. It was a great experience. Hotel is very close to Market and main sq. Definitely a place to stay in Marrakech.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

80 reviews from our community

Traveler rating
    23
    24
    14
    7
    12
See reviews for
9
50
3
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Stockholm, Sweden
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed June 26, 2013

In March, I booked this riad but canceled almost immediately because of their lewd and rude response to some questions I had. Now, three months later, they charged my card for the full amount, ie 100%. I contacted booking.com and was told that I misunderstood the clause "up to 7 days." I thought it meant then on the seventh day before arrival.
But it comes all the time, even if you book and then cancel the riad one year before arrival, they will charge your card with 100% anyway.

I cancelled this riad 16 days before arrival but became be charged.

It has never happened to me before that a hotel would charge the full amount. 10-15%, it can be understood, but not 100% - I regard it as a theft really, rude and not polite or how I can say.

Therefore I write this review and warn all who intend to book this riad. Be sure however that you right understand their clause on booking so that you do not run into the same thing as me.
And even considering their unpleasant nonchalant way to answer both for booked and even now at my reaction to the charge, I can not imagine that it can be enjoyable stay there.

Stayed April 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 29, 2013

The location of this riad was exceptionally poor, in the roughest part of the souks, 15 minutes to the Djemaa al Fna. The greeting staff were very friendly, as was the cleaning lady, however the man I presume owns the riad was on the hard-sell about booking their excursions. Overall, the riad was very shabby, our toilet leaked and the bathrooms require repair. The bed linen was clean, but the pillows underneath were not. The breakfast was the same everyday, simple crepes and bread with coffee and orange juice; the dinner at the riad is UK prices for Marrakech food. I have stayed in Marrakech previously at riad Assala, which was the same price as Riad al Tainam, but was much more luxurious than this, in a much nicer part of town - we booked the other riad but this was given as our alternative when the previous closed down. I would not recommend unless you are an experienced traveler who doesn't mind their location much.

Room Tip: Choose a room which does not face out into the street - a lot of street noise.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed April 11, 2013

We booked this Riad online, received confirmation and also received two emails from the Riad itself thanking us for our booking and answering our questions. When we arrived they said they had no record of our reservation, despite us showing the confirmation and the two emails that they had sent us about parking and meals. Since there was no other rooms for us we were without a place to stay and turned away.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed April 2, 2013

Firstly, the hotel is at least 15min walk from the central square (Jeema al Fena) in Marrakesh, and in a outlying part of the medina, so factor this if travelling with a family or someone with disability. The location isn't clear on maps, so be prepared to pay for a local to assist you upon arrival.

Generally the staff were great, but I was upset by the day manager twice: I wanted to shorten my trip by 1 night, which he refused and thereby TOLD ME how to spend my holiday. Then, like a car salesperson, he wanted to sell me a day trip to the very same place I wanted to go to with the day!

The cleaning staff are great, but there was black mould in my bathroom. And the shower flooded the floor every time.

There is no buffet breakfast. You get a glass of juice, a cup of coffee, a roll and a moroccan pancake (msiman) with some butter and jam each. That's it!

Room Tip: Book one night. See if you like it, and extend your stay as needed.
See more room tips
  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 2, 2013 via mobile

Couldnt complain about the price. Get what you paid for. The room was quite nice but the bathroom needed a lot of work especially as the sinks were blocked and the shower turned into a bath. Very basic. Riad was nicely decorated.
It was hard trying to find the place and we would never have found it without asking a guide. We went into the souk at night and were lucky to find the place again as there are few street signs and no signposts to the Riad.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 31, 2012

We stayed 2 nights in this affordable hotel. Our expectations were not high, considering the below average rates charged. The hotel is located in a quiet off-the-beaten track neighborhood. Relatively easy to find. The bathroom fixtures could do with some maintenance. The biggest drawback was the courtyard with a plunge-pool. Regrettably the courtyard has been sealed off with plastic on the roof, inhibiting fresh air to circulate at night and capturing the chloride smell of the pool indoors. Hence we were obliged to the use of air-conditioning in the rooms, which has been mounted just above the bed. Sleeping under an ice cold stream of air is not recommendable and can have bad health consequences (as it did in my case). Contrary to the statement on the website, we could not pay with creditcard. Nevertheless the staff was friendly and helpful.

Room Tip: Perhaps the rooms at the front are better, having an outward facing window.
See more room tips
  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.7 mi away
Riad Amssaffah
Riad Amssaffah
#397 of 481 in Marrakech
3.5 of 5 stars 286 reviews
0.6 mi away
Riad Dar Nael
Riad Dar Nael
#743 of 1,135 in Marrakech
4.0 of 5 stars 116 reviews
0.4 mi away
Hotel El Kennaria
Hotel El Kennaria
#654 of 1,135 in Marrakech
4.0 of 5 stars 105 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Riad des Etoiles
Riad des Etoiles
#22 of 205 in Marrakech
4.5 of 5 stars 58 reviews
1.0 mi away
Riad Picolina
Riad Picolina
#560 of 1,135 in Marrakech
4.5 of 5 stars 38 reviews
0.0 mi away
Riad Bjoujna
Riad Bjoujna
#419 of 1,135 in Marrakech
4.5 of 5 stars 16 reviews
Show Prices
Show Prices
Show Prices

Been to Riad Al Tainam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Al Tainam

Address: Derb saada | Arset Houta, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #681 of 1,135 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Al Tainam 3.5*
Number of rooms: 5
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Budget Places, TripOnline SA, Odigeo, HostelBookers and Agoda so you can book your Riad Al Tainam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riad Al Tainam Hotel Marrakech

Owners: What's your side of the story?

If you own or manage Riad Al Tainam, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.