Friendly, helpful, English speaking staff. Able to answer real and necessary questions. Perfect location near Djemaa-el-Fna. Beautiful building on the inside. Good breakfast. Reasonably priced laundry service but it took a couple days to return it because of rainy weather slowing down the air-dry. Free internet (2 computers) in the lobby. 24 hour staff at the front desk. Kind of cold in December. Nice outdoor lounge areas in the court yard on each level. No noise from the street, but echos a lot within the building. Thinnish walls between rooms. Pretty average price, but good value considering services and location.