We arrived here to a warm welcome after an exhausting day. I had emailed the riad to arrange a driver to pick us up at the airport. He was waiting in arrivals for us as they said, and was one of the friendliest drivers we met, chatting and pointing out the sights on the way to the riad. The owners met us at the main gate of the medina and walked us down - otherwise I doubt we would have found it!
Our room was on the ground floor, we were promptly checked in and given a quick tour, along with a map of the area and general advice on dealing with life surrounding in Marrakech. Even without the airconditioning on, the room was lovely and cool. Comfy double bed, extremely clean, and a nice size for two of us for a couple of days. My only tiny complaint would be that the lighting didn't feel bright enough, but as I was too hot to even consider the idea of wearing make up it wasn't much of an issue. Although the bathroom didn't look great it was also perfectly clean, with a handheld shower that was of a fairly decent pressure.
Location wise I would have preferred to stay closer to the square. It's only a 15-20 minute walk (providing you don't get lost, which we did countless times) but some of the streets can seem quite daunting. Best option is to follow the map as closely as possible and ignore "helpful" advice from some of the locals pointing you in all directions. Some days we were too hot to bother walking back, and got a taxi. Asking to be taken to the bab ailen gate brings you closest to the riad.
Breakfast was fresh and made when you wanted it, tea, coffee, orange juice, fresh toasted bread, hot pastries that varied each day, with butter, jam and honey. It was one of our favourite parts of the day, sitting in the tranquility of the courtyard next to the pool, watching the little birds that pay a visit.
I don't think we could have picked a better riad, and wouldn't hesitate to return or recommend. Aside from location - and even that can be looked at as part of the experience - everything was wonderful, and helped make our first visit to Marrakech a memorable one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.