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“Perfect winter break” 4 of 5 stars
Review of Eldorador Club Palmeraie

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Eldorador Club Palmeraie
Commune Rurale Al Ouidane, Prefecture Syba | BP 3759 Amerchich, Marrakech 40 000, Morocco   |  
Hotel amenities
Ranked #226 of 461 hotels in Marrakech
Holland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Perfect winter break”
4 of 5 stars Reviewed January 25, 2013

This was the perfect winter break, after arriving at 19: 30 we were shown to our room, but it was on the ground floor after speaking with the reception we were given a second floor room with a pool view, The food is just geat something for everyone. A small problem with a member of the bar staff, was dealt with very quickly and there was no further problems.. There is a very nice taxi driver outside the hotel his name is AZIZ he is very polite and will go where you want to be taken, just ask for a price and then start haggling..(600dh for 7 hrs excursion ) . There were 2 very nice young people that work for the Xperience Travel based in the hotel they did everything to help, ( even though we had traveld with another holday company ) Brecht was very helpful and polite and we had a really good laugh with him everyday. Virea was only in the hotel a few days before we left for home, but she was also a very polite young woman, and ready also for a laugh... keep up the good work everyone.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2013

I stayed here in a group of friends aged mid-20s. There is no beach so the pool areas are busy. The weather was hot and did attract loads of bees around the pool. The hotel is spacious with nice rooms, pools and gardens. The all inclusive food was great as was the service from staff e.g. putting both rooms next to each other so we could effectively have one apartment. The only complaint about our room was that the shower area had a flat floor so the whole floor would be soaked after use. The staff helped but after a while we used the shower in the other room to avoid the problem.

Most of the holiday-makers were French families. I think this hotel is great for kids as entertainment is provided during the day and evening (was fun even if in French). There is also a discotheque after the evening performance.

A shuttle bus runs almost hourly throughout the day that can drop you off into town to visit the old town/markets. (Look out for workers in the outdoor square of the market who may chase you with snakes/monkeys in the evening).

Room Tip: Ask for a room that doesn't have a completely flat bathroom floor. Showers will have to be quick...
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 20, 2012

Arrival: I booked this hotel through Expedia, so there was no offer of airport transfer.
The hotel is quite a way from the Airport, so when haggling with your taxi driver, do not pay more than 200 - 240 dirham, they will try to get anything up to 400 dh.

The hotel: It is absolutely beautiful. The lobby is very grand and exotic. It even smells gorgeous. The rooms are gorgeous also, with a nice small balcony. Everything is in FRENCH, there's very little English. Personally this wasn't so bad as I enjoyed the opportunity to practice.

The Staff: lovely, very friendly and smiley. I went at the beginning of December, so the hotel was empty, more staff than guests. The entertainment staff were plucky and enthusiastic seeing as there were more of them than audience. They knew I was there solo and made sure that I was made to feel part of the group during evening events. They weren't too overpowering, they left me alone when I wanted it, but sat down and chatted when I felt like a chat. Maybe it's because there were so few guests, but they made it feel like a very comfortable family. The other guests were pretty much French, but there were a few Dutch as well. All of the staff speak French, some struggled with English.

The Entertainment: The themed nights were so terrible they were hilarious. Very French, much like the Moroccan love child of hi-de-hi and 'allo 'allo. Although the "Moroccan Night" was actually rather good, the unfortunately named "Eldo's Got Talent" simply proved that it doesn't, and the Grand Spectacle of "Star Mania" was just a badly lip-synced Space-Aged French-language Les Miserables - which ended up looking like he live version of a dubbed Chinese Kung-Fu film. Worth going to for the deep belly laughs, but sneak out after about half an hour because the joke gets old really quickly.

The food: I actually found it disappointing, I was expecting exotically spiced (spicy) moroccan food, but I guess I got bland food tailored to French tastes. There was a good choice and food was of a good standard. Some desserts were just heavenly. The wine was cheap but drinkable and the daily cocktail was really nice.

Amenities: the two pools are great with really comfy, double bed sized loungers around the edges. The Spa is really smart, the prices are not cheap, but not expensive either. I had a Hammam with peeling and 50 min massage - this took about 2 hours in all and was very relaxing. 500 dh.

The shuttle bus: This lets you off in the Place de la Liberte, quite a way away from the Place Jemaa el fna (main entrance to the souks). It is at least a 15-20 minute walk, but if you take a "petit taxi" it should cost you no more than 20dh.

Tell the driver, at the time of writing, an old guy called Momo, if you want to go to the Jardin Majorelle, he'll drop you closer.

You can take a taxi from outside the hotel and for 200-300 dh the taxi driver will take you around for a morning or afternoon (or even a day, if you're a good negotiator) and you can go to all the tourist sites - be warned they will take you to places where they get commission from your purchases, so either go with it and buy from their friends or when in the souks just go off and buy your own stuff.

Brief guide to haggling: Ask for price, go in with first offer of around a third, go up slightly and refuse any higher prices (they say 300, you say 100, they say 200, you stick at 120), if they say no, turn around and walk away, guaranteed they will call you back and accept your final price, if they try and put it up again, walk away.

Excursions: Quad-biking, buggy driving or camel riding; I recommend the Quad-biking, it was exhilarating and great fun.

Room Tip: All the rooms have charm, higher numbers are further from reception area.
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merelbeke, Belgium
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 14, 2012

If you are looking for a citytrip Marrakech experience with the advantage of complete relaxation I would certainly recommend this hotel.
Very good service, friendly staff en great food.
Extra plus: free transportation from the hotel to Marrakech serveral times a day!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 14, 2012

When looking for a place to relax for a few days as a single woman, one of my options was this Club Eldorador. Not having travelled alone for a long while, my only real fear was that I would be hassled into participating in the numerous Club activities; the other potential hassle was solved by having my wedding ring on. All personnel (waiters&cleaning) were extremely friendly, the animators were kindly inviting, but without forcing anyone to join in. The place was even better than indicated by the photos, impeccably clean, and this remained the case when I saw the hotel move from low to high season mode when Toussaints schoolholidays had kicked in during my stay. Also, the efficiency in the restaurant as numerous tables were being occupied by ever changing guests, was an illustration that this place was well-managed. On this scale, the most challenging thing may be to obtain cosiness. There again, they passed the test. The lobby is large and cosy at the same time, but there are numerous other really nice places (lots of cushions! lots of light!) to sit around, if you just want to read a book or watch some activities from a distance. If you’re alone longing for some quiet time or with kids who want some action, this is definitely the place. I was used to ClubMed as a kid (when ClubMed was still very down to earth) and this resembles it, with the added authenticity of being real Morrocan (as opposed to one ClubMed which had the arrogance to have a time zone of their own within the Club, different of the town nearby; maybe they stopped doing that, but that made me stop going altogether). The Morrocean authenticity was aided by the fete du sacrifice (aka fete du mouton), which translated into beautiful 1001night like decorations everywhere, Berber live music, belly dancers, and plenty of Morrocean families in festive attire staying at the hotel to enjoy it.
The only disadvantage of the hotel construction (stone floors) is that any departure or arrival during the night, even with the smoothest rolling material, will echo throughout the building, so light sleepers, take your earplugs; the other potential wake-up call for prayer at sunrise was actually quite damped from where I was. Rooms (and the bathrooms within) were very spacious by the way.
With the free shuttle (approx 30min to actually get downtown), there is definitely an advantage of being outside the Marrakech buzz. The tour de ville (at 190DH) organized by a tour operator within the hotel was OK, but predictably of the 5 places we visited on this tour, 2 were essentially shops (one for spices and herbs; another one with all requisites to re-enact Alladin back home). What was worse, is that the most eye catching architectural treasure –madrasa- was left out; apparently it is part of another tour, so don’t make my mistake, and ask for the specific content of the tour you are taking.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 18, 2012

We had a wonderfull vacation. The resort is very good (meals excellent, wines good, brand soda's (so no fake coke's and sprite etc) friendly helpfull staff. We did not have to pay roomtaxes (I think seeing the reviews before it depends on your travel organization. Every hour you could do another activity/sports (zumba classes, trapeze, mountainbiking, arab cooking class etc). On the day of check out you can freely use the facilities including drinks and meals untill you leave. You don't have to wear an all inclusive bracelet thank god. But this resort is excellent for French and Dutch speaking people. The animation is in French and Dutch (Dutch people have their only animation program which was very good). So if you don't speak French there is not much animation (ofcourse sports you can always do). I would also recommend using the Hamman in Marrakech instead of the hotel which costs ofcourse much more.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heswall, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 7, 2012

Welcoming and relaxing hotel. All inclusive , with good choice of food and drink. Rooms a good size and service was excellent.. We booked excursions through the hotel, and these proved to be good value and enjoyable. The free shuttle bus from the hotel to marrakech, was useful although the driver did attempt to foist a guide on us on arrival in town. Marracech was an interesting place, mainly as an example of continuos harassment to buy tat, but worth a visit never the less.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eldorador Club Palmeraie

Address: Commune Rurale Al Ouidane, Prefecture Syba | BP 3759 Amerchich, Marrakech 40 000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Marrakech
#88 Spa Hotel in Marrakech
#126 Family Hotel in Marrakech
#179 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Basically, it is a beautiful 11 hectares gardens resort located within the Palm Groove area called "La Palmeraie" only 20 minutes/ 6 Miles on a free shuttle bus from the MEDINA & the sanctuary "Jamaa Fna square" within the town center. Its an All-inclusive based accommodation, it also has two gorgeous a la carte restaurants, Italian & Moroccan in the All-inc concept. Flying art trapeze all year long for All age: A very unique activity here in Marrakech. Baby Eldo for babies up to 2 yrs old, and Mini Eldo for kidz from 4yrs old up to 12, a studio ado's only for kidz from 13 up to 17 yrs old. Conference rooms are available for any type of events, Three pools, one annimated, a chillout one, and kidz pool. A Night-Club to loose your head out. A smoke free Resort. Basically, it is the place to be this summer with the kidz. Simply Check us on clubpalmeraie,com to find out more... ... more   less 
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Also Known As:
Eldorador Club Palmeraie Hotel Marrakech
Hotel Eldorador Palmeraie
Eldorador Palmeraie Hotel

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