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“amazing hotel for unforgettable trip” 5 of 5 stars
Review of Es Saadi Gardens & Resort - Palace

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Es Saadi Gardens & Resort - Palace
5.0 of 5 Hotel   |   Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #126 of 469 Hotels in Marrakech
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“amazing hotel for unforgettable trip”
5 of 5 stars Reviewed August 17, 2010

Es saadi palace is a great place to stay and rest. Very quiet, great service at any time of the day and night. Rooms are very comfy and the bathroom is the prettiest i've ever seen !! also lots of things to do around : walking in the beautiful park, gambling at the casino, playing tennis, resting at the spa... and last but not least that's the best place in Marrakech to eat !!

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 11, 2010

It was a comfortable stay.The staff was welcoming. The service was good. The room was very comfortable. Found the breakfast good. Overall , while the service and facilities were good, the value for money equation was not that good!

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 11, 2010

At Euro 700+ a night, you get b/fast in a seemingly make-shift room with a spread that even a Best Western can better, two 200ml bottles of water in the room (anything more, U gotta pay), conccierge service that's more reactive than proactive, uninspirational decor....one helluva let down.

  • Stayed May 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
1 review
5 of 5 stars Reviewed May 4, 2010

Amazing things about Es Saadi Palace -
Every little need has been considered - beautiful spacious rooms and bathrooms with large fluffy towels and peppered with fresh rose petals
Friendly and willing staff with a culture where they like to please
Really good tasty food prepared daily with lovely fresh ingredients
Massage therapists who will transport you to another world
The best poolside beds to fall asleep in

  • Stayed March 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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montreux
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2010

We spent a week here over the Easter break and I have to say it ticked every box.We were looking for a hotel that we could relax around a beautiful pool and feel pampered in the sunshine but near enough to the Medina for a different experience when we needed it.This hotel definitely provided us with that.The hotel service was impeccable at the restaurants,at reception,at the concierge table and housekeeping was outstanding.
The rooms were extremely comfortable and I really do miss the exceptional bed and pillows.There was a very large bathroom with a massive shower and a massive bath along with some exquisite complimentary toiletries.We never had an issue trying to get a sunbed for 4 of us and they too were very comfortable.The towels were provided and the pool men were willing to jump up and help at any point with moving umbrellas or providing dry towels.We ate mostly at the poolside restaurant where the food quality was excellent and really not overly expensive. You can walk to the Medina in about 10 minutes and it really felt very safe.In fact we never once felt threatened by the local people and they were all extremely friendly and welcoming.
If we visit Marrakech again we certainly wouldn't hesitate to stay at the Es Saadi Palace again.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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luxembourg
1 review
5 of 5 stars Reviewed March 17, 2010

Very friendly people, luxury rooms and a lot of lovely details. Very good restaurants, top service, quality life music entertainment, tranquil gardens and a very impressif and relaxing pool area (2400 m² surface!). I liked the casino nearby and – of course – the Theatro, a nightclub you would either expect in Los Angeles, London or Paris… very trendy!

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2009

I spent 5 nights in Es Saadi Palace in November 2009, and overall - it is a great hotel: good location, nice big bedrooms, very clean (they clean, replace towels, etc. several times a day). Also very good breakfast and excellent Moroccan restaurant upstairs. Pool is very clean as well, so overall - great experience. However there was still one thing that was very disappointing - the air conditioning. Everything was working fine during the first night. After that, the air conditioning in the hotel was switched off centrally, and no matter what you did to the switch in the room - didn't help. It even made you wonder why you have it in the room if it's no use. It was quite warm for November - about 28-30 degrees, but the hotel wouldn't swich air conditioning on due to "winter time and people being cold". One night I woke up and discovered that the heating was on (with +18..20 degrees outside)! After four conversations with housekeeping, they eventually switched the heating off, but refused to turn air conditioning on, and offerred me a fan (or two!) instead - and this is in a 400+ Euro a night hotel, probably one of the most expensive in Marrakech. So I had to sleep with my windows open, which added quite a bit of noise. My colleagues who I was travelling with were complaining about the same thing - so can't say it was just me.

Other than this issue, everything else was great.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Es Saadi Gardens & Resort - Palace

Address: Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Marrakech
#15 Business Hotel in Marrakech
#50 Spa Hotel in Marrakech
#50 Family Hotel in Marrakech
#55 Luxury Hotel in Marrakech
#111 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Es Saadi Gardens & Resort - Palace 5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Palace, member of Prefered Hotels & Resorts, is exclusively composed of suites, from 70 to 210 m², decorated in Moroccan or contemporary style. Top-level services are provided by a “golden keys” Chief Concierge.Full access to resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing, swimming-pool of 2400m² (including 300m² heated).Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more   less 
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Also Known As:
Es Saadi Palace Marrakech

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