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“Superb pool in excellent location” 5 of 5 stars
Review of Es Saadi Gardens & Resort - Palace

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Es Saadi Gardens & Resort - Palace
5.0 of 5 Hotel   |   Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #121 of 467 Hotels in Marrakech
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
“Superb pool in excellent location”
5 of 5 stars Reviewed June 19, 2014

The hotel is conveniently located about a 20 minute walk from Jemaa Square. It has an excellent large pool in an attractive garden surrounding with plenty of room between the sun loungers. My room was large with a nice view over the pool. Access to the spa is included in the price, in particular use of the water jet pool and saunas. All the staff were exceedingly helpful and friendly. The only drawback was a weakness in the organisation of housekeeping which meant that one sometime had to chase to get things done.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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447 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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london
Top Contributor
69 reviews 69 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed June 19, 2014

This is my second visit to the Es Essadi Palace and again we stayed in one of the beautiful villas we booked the Maharaja Villa and I had friends staying in the Blue Villa and suites in the Palace. We had the time of our lives. The attention to detail at the palace was second to none. We had 14 of us staying there to celebrate my birthday, we stayed for 4 days and everyone had an amazing time. Highlights of the stay are the staff and the butlers, they are great and very attentive.The villa's are truly out of this world and amazing, the chef for making me the best birthday cake I have ever eaten, it was sublime, the only small issue was the nightclub, we had booked and the staff couldn't find our VIP booking and we had to wait a long time to get a drink, but saying that the club, the music and experience was great,better than in Ibiza!.

So all in all if you want a real luxury experience in Marrakesh the only place to stay is the Es Ssaadi, we are going back again for Christmas and all my firiends are booking too!!!!

Room Tip: Book a villa !!!
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

I booked a long weekend at the hotel for the 12-15th of June. When I arrived at the airport I was met by a lovely man ready to take us to the hotel. I was taken with my friend to the Palace part of the resort only to be told I was being surprised with an extremely generous upgrade from 5 star hotel to an Executive suite. The suite was payed out over 2 floors, with a beautiful terrace facing the infamous palace pool. Since the moment I arrived at this resort I do not think I could fault any service of this palace. From the amazing reception staff Zakariya to the fabulous pool staff Redwan and Hakim there was not one person who was not willing to help, all you have to do is ask. The proximity of the hotel to the Casino de Marrakesh and Theatro is lovely and even though there was a famous comedy festival (Marrakesh du Rire) going on in the hotel you could not tell it was fully booked. I spent a lovely weekend and left with beautiful memories. I would definitely recommend this palace again and urge others to see it for themselves. How it has received bad reviews I cannot understand. 6 stars from me a very happy client, and hope to see it again soon!!!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 10, 2014

How on earth did this Hotel attain 5 stars? Threadbare rugs, stained carpets, cheap 60s furniture. At £1200 for 3 nights I feel robbed.
There are so many great places to stay at this level but this one was misleading.
The pool area is insufficient for the amount of guests - thus feels cramped. The main entrance lobby has been neglected and is scruffy, I'm trying really hard to find something good to say but can't !!
So disappointed. Won't ever go back. Stay at The Sultana!!

Stayed June 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

This hotel has everything you need if you are looking for calm, refinement and well being. The food is amazing, the spa is resourceful, the pool area is very quiet with a lot of green and only the birds to hear.

Service is good: if you need anything, just ask.

Room is comfortable and clean with a beautiful and spacious bathroom.

For people who love art the hotel is a gallery itself with numerous moroccan paintings and sculptures.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2014

Excellent venue, big green space with swimming pools, great food and villas. Staff was very helpful, private swimming pool inside villa is remarkable. Nice decoration and totally calm. It is great for honeymoon or romantic event.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattaya, Thailand
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2014

Flew out on the Saturday for three nights, airport very busy compared to a Friday, will not make that mistake again. Flight good only just over 3 hours, landed around 5.00pm, car waiting to take us to the hotel. Arrived at the hotel, good welcome and offered Moroccan Tea seated in reception. Met the concierge and booked a few things. Room good, very clean and comfortable bed, the dressing room was small, but a nice open terrace on two sides one overlooking the pool. The air conditioning is a must. A lot of pigeon mess on the terrace – that is a problem, lots of trees and a lot of birds all very nice but comes with a price - needs to be washed down each day but was not. Pool bar has a nice area to sit with shade, snack lunch ok, food service is slow –possibly the kitchen, but go to the bar for drinks to speed things up. The main bar is good for sundown and later drinks, sat outside - watch out for the pigeons sitting on the balconies. The bar staff are very good.
Cour De Lions food very good, staff very good – ate there twice. Casino Brassiere - again the food and staff were very good. Private tour arranged by the concierge very good, did Marrakech then up into the Atlas Mountains, four to five hours, English speaking driver again very good. French language would be an advantage, but we got by and met a lot of very friendly French speaking people – what a breath of fresh air and so different to France.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Daniel P, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review, May 22, 2014
Dear Guest,

Thanks for sharing your Es Saadi Palace Stay experience with the travellers community.
I understand the problem with the Pigeons ... even though we are cleaning at least daily, it is a problem, probably this is also a consequence of our huge and unique Park downtown. We are trying some eco-friendly solutions, at the moments falcons once a week.
All details have been reported the related Heads of Departments for action.

Kind regards and thanks for having stayed with us,

Daniel Penet
General Manager - Es Saadi Palace & Villas - Marrakech

PS : agree with you, a much different (and better ?) place compared to France ... and I am french so you can trust me ...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Es Saadi Gardens & Resort - Palace

Address: Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Marrakech
#6 Business Hotel in Marrakech
#46 Spa Hotel in Marrakech
#47 Family Hotel in Marrakech
#48 Luxury Hotel in Marrakech
#112 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Es Saadi Gardens & Resort - Palace 5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Palace, member of Prefered Hotels & Resorts, is exclusively composed of suites, from 70 to 210 m², decorated in Moroccan or contemporary style. Top-level services are provided by a “golden keys” Chief Concierge.Full access to resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing, swimming-pool of 2400m² (including 300m² heated).Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more   less 
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Also Known As:
Es Saadi Palace Marrakech

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